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Concrete Amston, Connecticut

Attack A Crack

5.0 (235)

Attack A Crack, 23 Elsmere Rd, Amston, CT 06231

Attack A Crack — photo 1

From the review pages

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5.0 on Google (235)

5.0 Mohammed Hayder April 2024 via Google
I have a crack in my garage wall, which is also a little bit leaning. I called a major company in February to get a free estimate for the repair. They scheduled the free estimate in April. They sent me one of their salespersons who did not miss any opportunity to scare me. He talked to me as if my house was going to collapse the next day. He proposed a solution at the cost of more than 20,000 dollars (I’m not kidding). The proposal included this value as a total cost, but it was not itemized. The salesperson said the solution is warranted for 25 years; however, it never felt as a reliable solution, because the salesperson never talked with confidence. He kept saying “perhaps,” “possible,” “maybe,” “could be,” “may happen,” “with time,” etc. That night I was sad and scared. Next morning, I told my wife about the problem. She recommended that I should try to get a second opinion. This is when I started looking for another expert. I found “Attack A Crack” and I called them. I was lucky that I talked with “Luc Richard.” Luc asked me to send him a picture of the crack. After that, he asked me to send him another picture for the other side of the crack and a measurement of the tilting. As soon as I provided him with what he asked for, he got back to me speaking with full confidence, proposing a solution at just a tiny fraction of the amount mentioned above, warranted for the entire lifetime of my house. I didn’t know what to say. Luc left me speechless. I thanked him repeatedly for his professional recommendation and honest behavior, and I told him that I want to share my experience with other people by writing a review. I am still going to write another review in May after the job is complete, because “Luc Richard” and “Attack A Crack” deserve full support.

Response from the owner

Mohammed, So much of business, these days is using fear to sell. That is not my philosophy. I was happy to relieve the imagined fear that somebody used with you. It’s so easy to be susceptible to that. I fall victim to that too. I look forward to working with you in the near future. And thank you for the review.

5.0 Michael Wong April 2024 via Google
I reached out to Attack-A-Crack for an estimate of foundation crack repair. They reviewed the pictures I sent them and called me back in a very responsive manner. They provided the professional assessment and advises that were very much appreciated. Their honest advise is concrete resurfacing instead of filling the cracks.

Response from the owner

Great talking with you today Michael. I’m available anytime you want to call. Luc.

5.0 Allison Baxter Bannerman March 2024 via Google
WOW! I never expected these results. Justin arrive on time, was polite, competent & did the job in the time frame he had anticipated. The result was AMAZING. I had 20 yr vertical crack stemming from a basement window corner which looked disgusting after years of water leaks. Now the crack is repaired & covered neatly!! So happy with the results!!!
5.0 kristen kaskela February 2024 via Google
I will always refer Attack-A-Crack to my clients with complete confidence. Luc is always responsive to any questions I may have. 5 Star, 100% would recommend to anyone.

Response from the owner

Kristen, It was a pleasure speaking with you yesterday. I was happy to help. I look forward to speaking with you in the future and thank you for the review.

5.0 Maddy Pope January 2024 via Google
What an amazing company! In the middle of a home inspection I reached out to get some quick answers for my clients and received an incredibly helpful response within just 15 minutes! Will absolutely be using them in the future!

Response from the owner

Hey Maddy, Thank you so much for the review. I was pleasure speaking with you this morning and I look forward to working together in the future. Luc

5.0 Luis Solano December 2023 via Google
Luke was incredibly helpful in my situation. He responded immediately ( within minutes ) and was able to resolve my problem immediately. Luke is is very knowledgeable and shared his knowledge in a manner that left me feeling very confident moving forward. My experience was one that will keep me coming back if the need arises and I will recommend Attack- A- Crack to anyone 100% . Thank you so Luke ! Much appreciated.
5.0 Ryan Luby October 2023 via Google
I have been *calling Attack A Crack since 2016 when I first came across a major foundation problem for a customer. I always intended to hire them but Luc has always been incredibly responsive, helped me problem solve, and guided me towards a solution every time without me ever hiring them. Again, not looking to promote them as a call center resource, I hope to get them work but every time I do call I’m extremely impressed and grateful for their professionalism, expertise, and commitment to helping anyone who reaches out. I highly recommend this company.

Response from the owner

Hey, thanks for the great review Ryan. I’m always happy to help and call me anytime.

5.0 Dudley Bryan May 2023 via Google
This is the second time I’ve used attack a crack for a foundation repair. Luke is awesome he always responds back in a timely manner and very knowledgeable! Technician was very professional and did a fantastic job. Very happy and no leaks!!!

Response from the owner

Great working with you again Dudley! Have a great spring!

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