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Concrete Chattanooga, Tennessee

Basement And Crawlspace Solutions, A USS Company

4.9 (239)

Basement And Crawlspace Solutions, A USS Company, 2108 S Watkins St, Chattanooga, TN 37404

Basement And Crawlspace Solutions, A USS Company — photo 1

From the review pages

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4.9 on Google (239)

5.0 Lauren Gilbert May 2024 via Google
Had a wonderful experience from start to finish with Levi, Chris, Kahlil, and Austin. Everyone we worked with was incredibly kind, professional, and hard working. I never felt like they were trying to oversell their services, and, in fact, their suggestion of taking a step by step approach of addressing humidity in our basement so as not to pay for more than we needed was one of the things that sold me on their company over others that gave us estimates. Chris and Kahlil were punctual, professional, and very efficient with their work, and they even got the job done earlier than anticipated, working right through lunch and into the evening. And the work they did looks fantastic and already seems to be working! I really could not say enough good things about the whole experience!

Response from the owner

Lauren, what a wonderful review! Thanks so much for the 5-stars. It is great to hear that everyone was kind and professional as well as that they were punctual, professional and efficient. Levi, Chris, Kahlil, Daniel and Austin are all wonderful and a huge part of our team. We will make sure they know how happy you were with their work!

5.0 Casey Thompson May 2024 via Google
Owen and his crew did a great job. He called in advance to answer any questions we had, showed up on time and explained everything his crew did. When the job was complete, he came back out to go over the job and make sure we were satisfied. They did a great job and were very professional throughout the process.

Response from the owner

Casey, thanks for the kind words and the 5-star review! Owen and his crew always ensure that all details are communicated and it’s always nice to hear that from our clients. Thanks for trusting us with your project!

5.0 Logan Vaughan May 2024 via Google
Michael and David did an incredible job today! We got a new crawl space door, a dehumidifier, and a fully encapsulated crawl space. The white wrap looks really good - and I love the warranty on it. They cleaned out all the mildew and mold, too. It was pretty rough down there. We have been dealing with a heightened amount of sinus-related issues over the past 10 months: sore throats, coughing, sneezing, etc. We are confident that a clean and enclosed crawl space will improve our air quality and make it easier to breathe in our own home. Basement And Crawlspace Solutions is worth it!

Response from the owner

Logan, thanks so much for the 5-star review! Michael, David and Peyton are a tremendous team and it sounds like they did great work for you. We are so happy that you have a clean crawlspace and I am sure you are going to see a tremendous difference in your indoor air quality! Thank you for trusting us with your project!

5.0 Jon Cable April 2024 via Google
This company was a joy to work with. Michael was very thorough in his assessments and took his time making sure I clearly understood everything. The install crew, led by Noah, did an amazing job executing the structural work. They also kept the agreed upon appointment time and were also in communication leading up to the appointment and beyond. Highly recommend them for their expertise, customer service and all around professionalism! Thanks for the great work guys!

Response from the owner

Jon, thanks for the 5-star review! Michael is an incredible asset to our team and his knowledge and communication are top notch. Noah and his crew are also incredible and continue to go above and beyond to ensure total customer satisfaction! So glad to hear you had a great experience and we appreciate you trusting us for your project!

5.0 Ron Lustig March 2024 via Google
Since my previous post below, I have more great things to share about this company. Brandon ensured the quality of the job was incredible and didn't hesitate to provide outstanding and timely customer service. I STRONGLY recommend them for your encapsulation needs. They are timely, professional and very detail-oriented. Their prices were fair and their annual service agreement is one of the best deals out there. Total peace of mind with their work and warranty plan. Owen and his crew, Matthew and Michael made this an incredible experience. They were very detailed, great listeners and performed the job as promised. OUTSTANDING service and end result.

Response from the owner

Ron, thanks for the kind words and 5-star review! Sounds like everyone you had interaction with at the company performed outstanding, we will make sure they know how pleased you are with their work! Thanks for trusting us with your project!

5.0 Michael Gore February 2024 via Google
Owen Canas and his crew are awesome, they treated my home like it was their own. I have to say that not only is the work they did great but Owen as a crew leader is very professional and his work ethic and integrity are impeccable. Basement and Crawlspace Solutions is great at what they do but I am a firm believer in the people being what makes the company. Thank you for all your hard work, I will definitely provide a reference for you guys anytime.

Response from the owner

Michael, thanks for the 5-star review and the kind words! Owen and his crew are a huge part of our success and I can’t agree with you more that people are what make a company great and we have the best around! I will make sure Owen and crew know how pleased you were with their work and please let us know if we can help in the future.

5.0 S Baird October 2023 via Google
I am extraordinarily pleased with the work Owen, Jacob, and Chris did over two days. We're at the edge of their service area, so the team had to drive an hour to the work site and still were willing to stay extra late to get the job done well. Owen led his men very well and all three guys were very polite and professional. The work that they did looks excellent and truly gave me not only peace of mind but a renewed trust in tradesmen. When so many guys these days cut corners and skimp on craftsmanship, these guys were a breath of fresh air. Thank you very much, BCS, for sending such a trustworthy and capable team.

Response from the owner

S Baird, thanks so much for the wonderful words and the 5-star review! Owen, Jacob and Chris are fantastic men and they will be thrilled to hear your review! We have worked with the moto or “Changing the contractor experience” since our inception and it is wonderful to hear that we are still making that happen. Thanks so much for trusting us with your project! Let us know if we can help in the future.

5.0 Sharwood Harwood July 2023 via Google
The team that did my work; Austin, Tomas and Chris, were very professional. They were on time, did and great job and were concerned about bothering me with their work noise. They made use to answer any questions I had and were always very courteous. The team had my crawlspace completed in just two days, but they worked all day. I was very impressed with this team!

Response from the owner

Sharwood, thanks so much for the kind words and 5-star review! Austin, Tomas and Chris are tremendous people and I am so glad they gave you a great experience! We will be sure to share your kind words with them. Thanks for trusting us with your project and please let us know if we can help in the future.

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