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Concrete Pensacola, Florida

AFS Foundation & Waterproofing Specialists

4.9 (101)

AFS Foundation & Waterproofing Specialists, 89 W Hood Dr, Pensacola, FL 32534

AFS Foundation & Waterproofing Specialists — photo 1

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4.9 on Google (101)

5.0 Rhonda Olivas May 2024 via Google
Logan, Jacob, Lewis, Cortez, Hunk, Jeremy, Lawrence and Daniel worked quickly and were very professional. They cleaned up every day after their work. They are very polite men and didn’t make our lives disrupted. The foundation is a home on stilts and had difficult places to reach they educated us on every detail of their work and left no trace behind. Definitely recommend them. Great job guys.

Response from the owner

Hi Rhonda! We're glad our team was able to show you an awesome experience and appreciate your review. We'll be sure to share with each team member! -AFS Foundation & Waterproofing Specialists

1.0 James Ilges February 2024 via Google
Paid almost $10,000 to have floor supported and leveled. Understood it was a life time guarantee. Turned out only a yr. Had to hire someone else to repair their mess. Jacks leaning or not touching beams. Better to hire local contractor.

Response from the owner

Hello James. We are sorry you did not have a good experience with us. We will look into this immediately. So we can have more details about your experience and the best phone number to contact you, please reach out to feedback@groundworks.com -AFS Foundation & Waterproofing Specialists

5.0 Heather Townsend February 2024 via Google
Chris Clark 100% is a 5 star professional and truly had my best interests as a person and homeowner at the forefront! He used critical thinking and experience to render the best possible outcome for my repairs. I’m so grateful and hands down recommend AFS Foundation repair!

Response from the owner

Hello Heather! We're glad you had a great experience and appreciate your review. -AFS Foundation & Waterproofing Specialists

5.0 Andrew King February 2024 via Google
Daniel was my sales man. He showed up on time, crawled around under the house, took readings, and promptly sent my quote. I asked for 3 different quotes because there were different things going on only 1 of which was a current issue. He did advise that I didn't need to fix all 3 issues because the other 2 weren't real problems yet and would be a while before they might be. I had follow up questions and replied promptly even when he was on vacation. The only downside is that I truly did not understand the full scope of the work. I went ahead and got everything done instead of waiting. The only downside was that I was not 100% clear on the work involved for what I was quoted but I did not know what I did not know. The day of work starting David, Bobby, and Bryce showed up on time and ready to go. I asked them to go over the work to be completed and got a full understanding and realized I did have some expectations that were not included. They got to work, were on site for 6 hours, let me bother them while they were working to ask questions, showed me pictures of all the work they completed, were concerned about damaging my sidewalk when I told them they could go into the backyard closer to the access are for the house, and when they could not get to one area of the house they immediately let me know that they will be calling the office to remove that part from the scope of work and removed $1200 worth of work that could not be completed. Overall I had a great experience and have recommended them to a couple of people already. The only feedback is to treat customers like they know nothing (because most of the time we don't) and make sure there is a thorough explanation of the work. My misunderstanding had to to with the terminology involved. Everything worked out great and I am very happy with everything.

Response from the owner

Hello Andrew! We're glad you had a great experience and appreciate your review. -AFS Foundation & Waterproofing Specialists

5.0 John Drummond January 2024 via Google
Foundation shifting? Call Bill Bernos at AFS Foundation & Waterproofing. A great family man, he's personable and professional. He'll assess your foundation needs and recommend a proven process to correct it. There seems to be no problem that he can't fix!

Response from the owner

Hi John! We're glad our team was able to show you an awesome experience and appreciate your review. We'll be sure to share with each team member! -AFS Foundation & Waterproofing Specialists

5.0 Susan Devine September 2022 via Google
Bobby Banks was our service technician for some issues we have been having with our concrete pool deck. He was very professional. He quickly diagnosed our issue and explained the work he was planning to do, checking in periodically to show us the progress. He did his work with a smile and pleasantly answered all my questions. I have always had a positive experience with Alpha Foundations/AFS. It’s expensive, but they guarantee their work, and I have never had a problem getting them to return if I feel something has gone wrong.

Response from the owner

Excellent Susan! Thank you for leaving us this review. We’ll be sure to share with our team. - Alpha Foundations

5.0 Dan February 2022 via Google
We hired Alpha Foundations to correct an area of concrete pool decking that was too low. They clearly explained the entire process. From signing the contract to finishing the work, Eric and Alex were great to work with. We were very pleased with the finished product and would gladly recommend them to anyone. We were also very impressed with their high level of professionalism!

Response from the owner

Hi Dan! We are incredibly grateful that you took the time out to leave us this note. Our company views customer satisfaction as top priority and we are committed to excellent service. -  Alpha Foundations

5.0 Deirdre Ryan January 2022 via Google
I contacted Alpha Foundations about some settling around my pool deck. They responded quickly and had Eric come do an estimate within a day of my call. He came and explained what had happened over the years with erosion and land settling, etc. He explained what they could do to fix the issue. Never once did he pressure me and even said they can show how i could do only certain areas depending on my comfort level and budget. I was interested in doing the whole area and was quite pleased with the overall cost. While here, he contacted the office and set up a day to do the work. The two men, Alex and Nate, who did the work were amazing. They called to confirm my scheduled time and were prompt. Once again they explained the process and answered all my questions. They were polite and so professional. I would use them again and will recommend them to friends. Great job! Thanks Eric, Alex, and Nate!

Response from the owner

Hi Theresa! Thank you for taking time to submit a review about your experience with our company. We take tremendous care to provide the highest level of service possible during every project. -  Alpha Foundations

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