The finished product was what was promised. The path to get there had a few bumps in the road. Some miscommunication between the office and workers and a ledger board that was not used in the 1st attempt. But they were professional and fixed all mistakes promptly.
Response from the owner
Hi Aaron, Thank you for taking the time to share your feedback. We truly appreciate your honesty and are glad to hear that the finished product ultimately met your expectations. We apologize for any miscommunication and bumps in the road that you experienced during the build process. At Footprint Decks and Design, we strive to ensure a smooth and seamless experience for all our customers. We're pleased that our team was able to promptly rectify any mistakes and deliver the level of professionalism you expect from us. Should you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out to our management teams at (719)-323-6090!