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Electrical Crestview, Florida

Colson's Electrical Services LLC

4.6 (23)

Colson's Electrical Services LLC, 784 Green St, Crestview, FL 32539

Colson's Electrical Services LLC — photo 1

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4.6 on Google (23)

5.0 Toni Runfola April 2024 via Google
I regret not using your services sooner. You were the 15th person/company I contacted for a quote to fix my back porch light, which had been unusable for almost a year and a half. However, you promptly identified the problem and provided an affordable solution within an hour. Your team was incredibly knowledgeable and professional. They left the area spotless after their work. It was as if they were never even here. Now, you will always be my first call. Thank you to Danielle for keeping me in the loop and to Chris for the awesome job!

Response from the owner

Toni, we are so glad you called us and that we were able to help! I have passed this message along to Danielle and Chris, we all appreciate your business and this review!

5.0 James Bush January 2024 via Google
Best ever. Responds on time. Great communication from both Danelle in the office and Chris in the field. They did a re-wire after a lightning strike. We were so impressed we had them come back twice for some extra lighting and fans.

Response from the owner

Mr.Bush, if we could give you 5 Stars as a customer we would! Reviews such as this one mean the world to us. We are here the next time ya need us! Thank you sir.

1.0 Thomas Nalovic January 2024 via Google
Horrible experience with this company!! NO stars. Our house burned to the ground 17 years ago and we finally were able to rebuild our new house which we started last year. As with everything post covid, supply chain problems and prices, labor issues and so on which we understand, we were able, against all obstacles to get to the point were the electricians and plumbers come back to finish hooking everything up and tie us to the utilities about October last year. Well its the end of January they have just now told us that they will not be coming to finish because they feel threatened and they cannot find enough manpower. The owner told our general contractor that they were working on a 1000 new home development and he would get to us when he could. Also that it was deer hunting season... That was over 90 days ago. When we called again and left a message since they do not ever answer the phone and told them that we were seeking legal recourse they right away send an email saying they would not come finish the job. It is very obvious that they never wanted to finish and were looking for a way out. I wish now i followed my gut feeling 3 months ago and found another competent electrician. As a home owner we have very little recourses in the matter but filling a complaint is one of them. All money paid is up to date and the work done was very good but a job left unfinished is no job at all. I do not recommend this company they have ZERO customer service and have left us in the cold. My wife had a stroke in the middle of all this mess and we took this guy's word and contract they they would FINISH THE JOB. Well he has no word and just breached his contract. I am certain his wife will bring up feelings and try to explain away in a long response to ANOTHER bad review but the facts remain there for all to see and make informed decisions on hiring a contractor that will follow thru.
5.0 Tom Large December 2023 via Google
We had Colson Electric out to do some work recently, and I can’t recommend them highly enough. The technicians were not only professional, friendly, knowledgeable, and courteous- but also extremely good at what they do. If you need work done, definitely include them in your list.

Response from the owner

THANK YOU TOM! We appreciate this review, they mean so much.

5.0 Greg August 2023 via Google
We had a major electrical issue at our church. Our go to electrical company said 3 months till they could get to it to check it out. Called Colson's and explained the situation. Steve came right out and as he was inspecting the problem he opened the box and a huge spark shot out. Huge as in over a foot. Steve calmly turned around and said "that's why you never stand in front of a box when you open it." With that he immediately called the power company for an emergency disconnect. They came right out and pulled all the power to the church. Steve quickly came up with what needed to be done to remedy the problem, worked up the needed parts and gave us a quote. We accepted the quote and he call his suppliers to get the parts. They had to go to Mobile to get the panels he needed. In the end power off on Wed and fully restored Friday before lunch. Can say enough good things about Steve and his son Jake who was assisting him. They worked hard to get the building back up and running. If you have an electrical issue, give Colson's a call. I know that they will be my first call for anything electrical related.

Response from the owner

Thank you for your kind words! We are glad we could get this done for you! Thank you for the feedback!

1.0 Pamela LeeAnne Lima August 2023 via Google
I don’t recommend this company for anything. They neglected to come out and finish something they looked over and didn’t do and Colson the owner didn’t want to send anyone out to finish what they neglected to do. Colson is rude and very unprofessional. We had to fire them from the new construction job we hired them to do. I don’t recommend this company! To add reviews are to inform other customers of issues with a company. Negative or positive! We were the hired on project manager to finish the job and as a general contractor myself I understand fully what customer service means. If your company neglected to do something during a scheduled service and they didn’t then as the owner you should make sure that it gets done immediately even if that means coming back out in between a scheduled time. So, it’s ok to fail just learn from your failure and better yourself and your company. That is customer service and that is a true leader and business owner. Hope you take this as constructive criticism and in the future service your customer the way you’re suppose to and without an attitude. No room in business for a hateful attitude.

Response from the owner

Good Morning, We regret that you feel this way. However, we find your review not be accurate more so a disgruntle attack against us. You guys did not hire us to do a new construction project (There is plenty of documentation on this). Jason Buck Construction Services did. You guys took over the project mid-stream. Then started demanding appointments. I kindly directed you to the contract I had with Jason Buck Construction Services. You didn't like the terms and conditions in the aggreged upon schedule. so, you released us from the project. We had a loss of income because of your decisions. Now, several weeks later you are leaving an in accurate review. Reviews are supposed to help and guide potential customers of companies and not be used a weapon to hurt a small business. This review is defaming and in accurate. Please let us know if there is anything we can do for you in the future. Have a great day!

5.0 Wanda Morgan July 2023 via Google
Look no further for all your electrical needs. Steve Colson is the best and saved my business a ton of money. And on the 4th of July no less!! He will be who I call always when I need electrical work!!

Response from the owner

Thank you for your kind words! We are glad we could get this done for you! Thank you for the feedback!

5.0 Angela Lamb September 2021 via Google
Thank you so much for the electrical work your guys did for us. We really appreciate it. They were very polite and hard working. Got to work and didn't waste time. Thank you for fixing the subpanel so we can also connect the 5th wheel up to work on it as well. Will definitely recommend you to others. The office staff was polite and willing to reschedule when my husband was sick. I can't say thank you enough! He is really looking forward to using his welder again.

Response from the owner

Thank you so much for your kind words! We were glad we could help you!

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