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Fences Alabaster, Alabama

Olympic Fence, INC.

4.3 (16)

Olympic Fence, INC., 45 Mission Hills Park, Alabaster, AL 35007

Olympic Fence, INC. — photo 1

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4.3 on Google (16)

5.0 Barry Croley March 2024 via Google
Mark Gilbert and the folks at Olympic Fence did a great job rebuilding my privacy fence. I highly recommend them for your fencing needs.

Response from the owner

Thank you Barry. It was a pleasure working for you, and thank you for choosing Olympic Fence!

5.0 BC Foote November 2023 via Google
I contacted almost a half dozen companies to put fencing around my yard. A few never bothered to show up. The rest had unacceptable financing and contract terms. From the moment I contacted Olympic, their staff ,as well as the owner Mark, were nothing but courteous, knowledgeable and professional. I'm glad the others didn't want me as a customer.

Response from the owner

We are glad we were able to provide a quality fence at an affordable price. We appreciate your business, and thank you for the kind words.

5.0 Michelle McNamara September 2023 via Google
Contracted to replace fence and repair deck floor. I was going to give a four-star review. The fence is really nice but I'm still waiting for an issue with the deck floor to be addressed. UPDATE- project manager from Olympic Fence Company came to my house to examine the problem the day after the review posted. I have been informed they will work me into rotation to fix the damaged and rotted areas. UPDATE- work was completed this afternoon on the damaged deck flooring. I am satisfied with the outcome, it was what I was expecting in the first place. Olympic fence takes seriously customer concerns and will make it right if there is a problem. My project was not without a hiccup, however I feel comfortable recommending Olympic fence to my friends and neighbors.

Response from the owner

I spoke with you on Wednesday, and you mentioned some concerns about a few deck boards you feel need replaced. I said I would talk to the installer and get back in touch with you. I spoke with our installer Thursday afternoon. I have someone scheduled to come on Friday to inspect the deck boards. Thank you for trusting Olympic Fence with your home project. I am glad we were able to resolve the issues with the rotting deck boards. We appreciate your business!

5.0 Stefan Schmidt July 2022 via Google
Olympic Fence replaced our fence and built a new deck in our backyard. Both turned out amazing! The fence looks absolutely wonderful. Perfectly straight. And the deck is astonishing. We are absolutely thrilled with the results.

Response from the owner

It was a pleasure working for you, and we appreciate your business.

5.0 Josep Rubió December 2021 via Google
Amazing service and staff. Mark and all the crew have done an outstanding work and they have adapted to all our needs and schedule changes. Definitely worth every penny we spent with them.

Response from the owner

It was a pleasure working for you!

5.0 Manny O July 2021 via Google
Best quote. Good people doing excellent work! Olympic knocked it out on time and within our budget. Other fencing companies seemed hesitant in tackling this job after a tornado leveled most of our fence and because of the rock bed in our area. Highly pleased! Have already recommended to another neighbor!

Response from the owner

Thank you so much, and it was a pleasure working for you.

2.0 Liz Wood-Weas June 2021 via Google
We received several quotes before selecting Olympic Fence for a fence install at our house. They were the lowest bid, so we decided to go with them. In hindsight, I wish we had gone with Shelby Fence, as they had recently completed an install at my neighbor's house, and she just couldn't stop raving about the wonderful customer service they received. Once the job at my house started, I realized that I wanted to make a change, called the company, and spoke directly to the owner who said he'd stop the install and call me right back. He did neither. I'm guessing they are so busy, they decided to get it done as fast as they could to move on to the next job. I've called and emailed, and he still hasn't called me back. As a teacher and a real estate agent, I can’t imagine a local business would ignore a customer. It’s disappointing and frustrating, as I had already paid. I use reviews to better inform my purchases, and I hope this better informs yours.

Response from the owner

I appreciate you choosing our company for the installation. I do recall having a conversation about changes to your fence. You did ask me to call you back because you didn't think your husband would like the current design. We actually spoke with your husband on site that day and he approved them. It was my fault for assuming all was well with the design after speaking to him and in hind site I should have contacted you as well. We do strive daily to meet and exceed our customer's expectations. I am sorry we didn't fully meet yours.

1.0 Matt Trumbly June 2020 via Google
By far the worst company to ever build a fence late lies about getting to job. Slow and dishonest about when they will be on and finish job. Would not recommend to a one. Shelby fence is more pricey but well worth it.

Response from the owner

It's unfortunate you believe we were dishonest. Our installation schedule at the time was 6 weeks, and we were able to install your gate in 4 weeks. You cursed our office manager several times while she was only trying to be helpful in getting an install date scheduled. We invoiced you for the final payment that we never received. Unfortunately, the only dishonest person was yourself.

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