Fences Helena, Alabama
Helena Fence and Deck, 5657 Helena Rd Building 2, Helena, AL 35080
4.6 on Google (59)
Based on the 8 reviews on file.
I cannot say enough wonderful things about Danielle and Jesus! Danielle was easy to communicate with and kept us updated throughout the entire process. Jesus and his team were detail oriented and made sure everything was just the way we wanted it. If you need a deck or fence company these are your people!
These guys did a wonderful job replacing my fence! The whole crew was extremely relatable and easy to interact with - From the estimator (Steven), the installers (Tony, Antonio & Stephen) to the owner (Danielle) - my entire experience with them was wonderful. Everyone did a great job and answered every question with the upmost professionalism. The new fence looks fantastic and I highly recommend Helena Exteriors to anyone considering their services. I will hire them again in the future.
Response from the owner
Hi Cheri, Your review has certainly boosted our spirits here at Helena Fence and Deck! Steven, Tony, Antonio, Stephen and Danielle are all grinning from ear to ear knowing their hard work didn't go unnoticed. Thank you so much for your high praise - we all truly strive to provide top-notch service with a sprinkle of relatability and friendliness! Has anyone told you that you have a wonderful taste in fences? Because that new one you have now, all thanks to your wise selection, is simply smashing! We would be thrilled to team up again for your future projects. Remember, we won't wait at the fence when you call us again! Best wishes, Helena Fence and Deck Team
Jesus and team did quick work putting up 2 drive gates, 2 small gates, and a large fence around my property. When issues arose they were very flexible about making adjustments to ensure all of our needs were met including rebuilding a gate that did not work the first time given the pitch of my drive way. Would highly recommend
Response from the owner
Dear David Symons, Thank you for taking the time to write such a positive review of Helena Fence and Deck. We are delighted to know that our team, led by Jesus, delivered efficient and satisfactory work in installing your gates and fence. We aim to provide high-quality service and to promptly address any challenges that may arise during the process. We're glad to hear our flexibility and adaptability resulted in a successful solution to the issue with the initial gate construction. We deeply appreciate your recommendation and your high rating. It's a pleasure to know our dedication met your needs, and we look forward to assisting you with any future projects. Thank you once again. Best Regards, Danielle, Customer Service, Helena Fence and Deck.
Helena Exteriors did an Excellent job on rebuilding parts of our fence and some repairs. I highly recommend them!!! Customer service was Great! Danielle was very helpful and so sweet!
Response from the owner
Dear Helen Newton, Thank you for your generous 5-star review! We are thrilled to know that you are pleased with the work done by our team at Helena Fence and Deck. It's heartening to hear how our team, specially Danielle, contributed to your positive experience. We also really appreciate your recommendation as this helps us foster better connections within our community. Your kind words motivate us to work harder and continue providing exceptional service to wonderful customers like you. Please don't hesitate to reach out should you need any more work done - big or small. We are always here to help! Best Regards, Your team at Helena Fence and Deck.
Helena Fence and Deck did an awesome job with my fence installation. The installation team was nice and professional. The team was timely and showed up for the job as expected. Danielle communicated with me throughout the installation process. She answered any questions I had and corrected any small issues that arose. I am super happy with my new fence!!!! BTW, the cost was competitive and reasonable.
Response from the owner
Hey Shaun! Thanks for taking the time to write such a fantastic review. We're stoked to hear that you are happy with your new fence and with the entire process. Our team always strives to give their best on every job they undertake and it's great to know we hit the mark with you. Danielle will be especially pleased to hear your kind words. We firmly believe that communication is a vital part of any job. So hearing that you appreciated Danielle's constant updates and responses to questions and issues gives us a sense of achievement. We also pride ourselves on keeping our prices competitive and reasonable, so we're glad you thought so too! Enjoy your new fence and remember, if you need any more work done or have any questions, just give us a shout. Thanks again, Shaun! Cheers, Team at Helena Fence and Deck
We had an existing concrete patio covered and screened. We chose Helena Exteriors due to a high recommendation from my SIL. Steven was quick to visit and return a quote and answered all of my questions. The foreman and Danielle came out, talked us thru the project and were on top of it all from beginning to end. Our job started earlier than planned and finished on time. The whole crew was respectful and easy to work with. I would recommend them and use them again and I cannot say that about previous work we have had done. Great company. Great work. And they added a doggy door for our pups!!
Great experience from start to finish. Helped us with design and did a wonderful job. Owner and crew are very friendly and professional. Highly recommend.
Response from the owner
Dear Mr. Clifton, On behalf of Helena Fence and Deck, I want to express our gratitude for your positive review and commendation. We exceedingly value your trust and your 5-star rating. Our team is thrilled to hear that we were able to take you on a wonderful journey from beginning design to completion. The satisfaction of our clients is always our utmost priority, and it is customers like you who make our job truly rewarding. It brings us great joy that our owner and crew's friendliness and professionalism shone through and left a positive impression on you. We consistently strive to maintain and improve our high standards and your feedback has been truly inspiring. Thank you once again for your enthusiastic recommendation. We eagerly look forward to future opportunities to work with you. Truly, Danielle
We had our patio covered and screened. Steven gave a quote that was a better quote than any other we received. He was very knowledgeable of the process and walked me through our options. They began the work when they said they would, and we are completely satisfied with the work. They exceeded expectations, did everything the right way, and added really nice detail. We would definitely use them again for future projects and will recommend.
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