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Flooring Fredericksburg, Virginia

Your Floors, Inc.

4.8 (62)

Your Floors, Inc., 1327 Alum Spring Rd, Fredericksburg, VA 22401

Your Floors, Inc. — photo 1

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4.8 on Google (62)

5.0 L Thomas April 2024 via Google
Absolute super company to work with! Highly recommend using them. We purchased two rooms of carpet and had to schedule the install at different intervals and they handled the scheduling perfectly. During 2nd install the new carpet was found to have been punctured by an object after it was laid! Installer made owners aware of issue immediately and we had visits from both co-owners to insure it would all be reordered promptly and replaced. Most important take away for us was when the problem arose they didn't hesitate. Would refer them without reservation!

Response from the owner

We appreciate your review! It's great to know that you found our service satisfactory, particularly in terms of scheduling and problem resolution. Your recommendation means so much to us and we hope to have the opportunity to assist you again in the future!

5.0 Eric Worth March 2024 via Google
We had Your Floors, INC. to replace hardwood in three rooms: Living, Dining and Den. A severe amount of "squeaking" was going on with these floors. The Company worked hard to eliminate the squeaks as they installed new flooring, by using a significant amount of screws to secure the plywood to the subfloooring. "NO SQUEAKS". We also had old grout taken up and replaced in the kitchen. Not an easy job, but completed with patience and great care! How absolutely refreshing to find a company that truly cares about their customers complete satisfaction. I cannot sing enough good praises about the owners and staff. The owners stopped by often to make sure everything was going well. The installers worked hard and diligently, very easy to have in our home. This company really cares about making their customers happy. We are more than impressed!! I LOVE my new floors, they are BEAUTIFUL!!

Response from the owner

We appreciate you taking the time to share your experience with our flooring services, Eric. It's great to know that our team's commitment to customer satisfaction has had a positive impact on your home. We're pleased to hear that you are enjoying your new floors and we value your feedback. Thank you for selecting us for your flooring project.

5.0 Susanne Brooks February 2024 via Google
We just had our floors redone by this business and had a WONDERFUL experience! Missy was prompt to respond, spoke highly of her crew and was very easy to work with throughout the job. There were 2 crews that came to the house -one for flooring and another for carpet. Both crews showed up when promised, worked very efficiently, and completed a fantastic job. Everyone involved in this project was hard working and made it a pleasant experience. I HIGHLY recommend them for any flooring need!

Response from the owner

We appreciate you sharing your positive experience with us, Susanne. It's wonderful to know that our team could offer you the efficient and quality service we aim for. Your recommendation means a lot to us and inspires us to maintain our standard of excellence. We look forward to assisting you with any future flooring needs!

5.0 Donna Wrobel January 2024 via Google
From the sales team to the install team, they were all great, professional and knowledgeable. The install team is amazing. They are friendly, knowledgeable, and a great team working together and just make the experience of having the floors redone less stressful

Response from the owner

We appreciate your feedback, Donna! We are delighted to know that our sales and installation teams were able to ensure a hassle-free experience for you. We are committed to upholding a standard of excellence and expertise in all that we do. Your kind words mean a lot to us.

5.0 Sarah November 2023 via Google
I am so pleased with my flooring! It looks so much better in my condo and I love coming home now to my new sanctuary!!! Thank you so much for the incredible workmanship. I highly recommend Your Floors, Inc.!

Response from the owner

We appreciate your kind feedback, Sarah! It's great to hear that you're pleased with your new flooring and how it has completely transformed your condo into a peaceful haven. Your recommendation holds significant value for us. We make it a point to consistently deliver high-quality workmanship, and it's truly fulfilling to see that we have accomplished that with your project.

5.0 Penny Traber October 2023 via Google
I highly recommend Your Floors. As a Realtor, I have the privilege of working with many contractors and find Your Floors to be above and beyond the competition. We hired Your Floors to replace 3 bathroom floors and the elevator floor in our office. Not only did they do exactly as they said they would do, the owner also stopped in while the guys were working to make sure everything was going as expected. After the job was completed, we received a follow up call to make sure we were happy with the job. We will most definitely be recommending Your Floors to our clients as well as use them in our personal home. Thank you, Your Floors...the quality of your work and your customer service are top notch!

Response from the owner

We appreciate your kind words and for taking the time to share your positive experience with our services. It brings us joy to know that our dedication to providing quality work and excellent customer service is acknowledged and valued. We are excited to continue serving your flooring needs in the future. Your support means a lot to us.

5.0 7Airedales August 2023 via Google
My Floors replaced carpeting in a bedroom in my house 07/30/2023....It was a terrific experience, selection of carpeting in their showroom was fantastic, super friendly sales people and installation was awesome. Missy and Mary that work at My Floors will guide you through the whole installation process with super Customer Service! I will definitely use My Floors again! Thank You My Floors!!!

Response from the owner

We're delighted to learn about your positive experience with our carpeting selection and installation process. It's truly inspiring to hear that Missy and Mary went above and beyond to ensure exceptional customer service. We highly value your feedback and eagerly anticipate the opportunity to assist you again in the future.

5.0 Bonnie Watts August 2019 via Google
Missy and the team at Your Floors was so patient with me. I had so many ideas and kept changing my mind and they helped pull it together. Their onsite team - top notch. The tile installer, Gustavo - amazingly talented and does beautiful work. Such attention to detail and doesn't "cut" corners. I couldn't be happier with the end results.

Response from the owner

Thanks for the 5 star review, Bonnie! We're thrilled to hear that our in-store team was patient and that our installers paid close attention to detail. We appreciate your kind words and hope to see you again soon!

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