Moore Heating

Unfortunately just wanted to reach out and give a solid 1 star to these guys. This morning around 845AM in Eagle River someone in their work fan failed to stop at a stop sign while turning right on Eagle River road and then at the intersection of Eagle River Rd and old Glenn highway they ran a red light while turning left. I won’t be using this company period because of the blatant disregard for people’s safety and driving like a complete idiot. If you are in a company work vehicle I suggest you drive like you care about others around you.

We've had another positive experience with Moore Heating. After installation of a garage heating element, we noticed a distinct reverberation and offensively loud noise. Tony Henrich arranged for vibration-deadening pads to be installed, essentially resolving our problem. We would never us a different service than Moore.

Juliano did an excellent job servicing my furnace. He was on time, professional, and extremely thorough. There were cheaper options, but I am glad I paid a little more and got it done right.

Bought my place a few years ago and the old gas hot water heater was on its last leg. Brown water made taking a bath impossible and dirty. Getting a new one is an investment. Some businesses don’t even call back or take weeks. From the initial call, estimate, and installation Moore Heating was a great choice.

I had a Generac generator installed in my house, and Moore Heating does the service. I was initially put off by a travel fee that is charged, but the total bill for a preventative maintenance visit is $200. The maintenance is fast and professional, and honestly, I am going to be a customer for the life of the generator. Relationships are everything in business.

Raul installed my Lennox variable speed furnace and Paul put in an Air Scrubber Advanced-my home now smells like a walk in a misty forest and is as toasty as I need it to be. I have always been impressed with the quality customer service, care, and parts used by Moore Heating. Jason is great and very responsive and always transparent with every estimate. I always recommend Moore heating to my coworkers for their HVAC needs.

My heater went out and Moore Heating was incredible to work with! They got a technician out to get a quote immediately and were able to schedule it after hours given I had no heat. The quote was reasonable and their team went through the specs one by one with me so I understood fully what I was purchasing. The team had great customer service, great communication, were very timely and they allow you to make payments with zero interest. Really loved working with them. Highly highly recommend Moore Heating!

Today I noticed the heat inside my house had drastically gotten much colder over a period of a couple hours. With it being a holiday weekend, I was afraid that I wouldn’t be able to get an appointment the same day. Fortunately, Gary was able to get me on the schedule and I had a plumber at my home within 2 hours. Chris was able to triage the situation and get to work ASAP. His van was well stocked and he had all the parts necessary to get our furnace up and running within a few hours. There were several parts that needed to be replaced but he remained positive and professional the entire time. He was kind and explained what was happening along the way. We have been customers of Moore Heating for over 27 years now and I’ve never been disappointed by their services. I highly recommend Moore to both my friends and neighbors. This year’s Thanksgiving…I am very thankful for a nice warm house and hot water.