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HVAC Cheshire, Connecticut

Mobilio and Son HVAC

4.8 (85)

Mobilio and Son HVAC, 325 Sandbank Rd STE B3, Cheshire, CT 06410

Mobilio and Son HVAC — photo 1

From the review pages

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4.8 on Google (85)

1.0 Sushant Chaudhary January 2024 via Google
Joey / owner was extremely unprofessional when it came to service a new devise that he had installed 1 year ago. And he the audacity to shout and then hang up the phone on me, when I questioned him about why he needs to change parts( one changed and one more needed) in just about a year. Will not recommend him to anyone. The original review i posted in their website never showed up.

Response from the owner

Sushant, I am very surprised that you decided to write a bad review about our company. Considering we fixed the problem and tried to help you by fixing a problem that could have happened in the future at No extra cost!! We are sorry you feel this way, but 99% of our customers do not feel the way you feel. Sorry, we could not have been up to your standards of service. I’m sure there are millions other companies that would love to have you as a customer. I do appreciate the input. I just don’t appreciate the review, but it just shows that you can’t make every customer happy in business. Have a good day and thank you.

5.0 Erin DeNisi August 2023 via Google
VERY highly recommend!!!! I had another AC company come look at my broken unit and all they did was say “I don’t know what’s wrong” and gave me a $17,000 quote for a new system. Meanwhile, Mobilio and Sons came to the house on multiple occasions to troubleshoot and assess which lead to them actually fixing the problem!! Very trustworthy, great quality, on time (even early)!

Response from the owner

Hi Erin!!!! Thank you so much for taking the time out of your day to give us a 5 star review!!! Iam so glad we were able to fix this issue you were having!!! Please feel free to tell you family and friends!! Thank you again!!!

5.0 Jt Torres August 2023 via Google
I had three different HVAC techs try to repair my AC, and nobody could. Finally, a neighbor recommended Mobilio and son. They came over, provided a full assessment, and repaired everything. I immediately joined their agreement plan.

Response from the owner

Hi Jt!!!! Thank you so much for the 5 star review!! We are extremely excited you have decided to join the SPMA agreement!!! Welcome to the Mobilio and Son family!! We will make sure things always go as smooth as possible!! We really appreciate it!!

5.0 Mike M April 2023 via Google
I am so use to expecting unfriendly incompetent service lately that when a friendly professional person shows up I'm blown away! This was the case with Mobilio and Son! What a pleasure! It took me back to when folks took pride in their work and did a great job with a smile! 5 stars across the board from the office support staff to the team that showed up and installed my new gas heater. I am extremely happy, so glad to have the Mobilio and Son team as my HVAC pros!

Response from the owner

Thank you Mike!!! We really do appreciate the great feedback!! We truly do take pride in the work we do!! This review just makes it all worth it!! Thank you again and looking forward to any of your heating and or cooling needs!

5.0 Frank Suttile December 2022 via Google
Mobilio and Sons is a true family owned and operated business with integrity and responsiveness. I had an issue with a failing furnace leaking oil and old oil tank in a rental property that needed to be replaced. I called my usual HVAC Co I had been using for over 5 years and they wouldn't even look at the job for 2 weeks. I called Mobilio and Sons and they came out the next day. We shook hands on a price, they ordered the new equipment, and they were back in 3 days to remove all the old equipment and install my brand new furnace and oil tank. Bottom line is they care about their reputation, do quality work, and do what they say they will do. Thank you Joe, Shawn, Carol, and crew. Frank Suttile

Response from the owner

Thank you Frank for such a great review!!! Here at Mobilio & Son HVAC we strive to be the BEST! Looking forward on continuing business!! Thanks again!

5.0 Sappy November 2022 via Google
We had a new gas boiler installed at our house by Mobilio and Son in October of this year. First of all, the staff is extremely polite and friendly! Shawn called us back right away and came by the same day to do an assessment. He was very helpful and knowledgeable. The work team was very professional and the service was outstanding from start to finish. The job was done the same day and they even checked in and followed up to make sure everything was working fine. We recommend Mobilio and Son 100% and more! Your team really delivered and worked above and beyond! Thank You! Best Wishes to a great Company! Jose and Racquel

Response from the owner

Thank you so much for the great review!!! We really appreciate it!! We really do go above and beyond to exceed your expectations!! We also appreciate your time you took to write a review! Welcome to the Mobilio and Son HVAC Family!!!

5.0 karen Anderson February 2022 via Google
I had only used Mobilio and Son once before for a service call. I called for an emergency due to failure of my furnace prior to the office opening. Joe called right back to assure me the office would contact me and get me on the schedule for that day. Joe personally came out the same day to evaluate my situation & provided me with the best options & even found me the most reasonable price. I had a new furnace and cooling system installed within two days. Greg & Nick did a fantastic job with the install & completed the job very timely. I had complimented the nice, neat job they did with the sheet metal. I highly recommend Joe and his team for their excellent response time & professionalism. Carol in the office is absolutely friendly to speak with & very helpful. Thank you Mobilio & Son for a job well done!

Response from the owner

Karen, Thank you so much for the amazing review! you have been such a pleasure to work with! anything you ever need just say the word!!! Please tell your family we said hello!! means a lot that your father knew my uncle. Appreciate you guys!!

5.0 robert ferullo January 2022 via Google
Absolutely fabulous people! Great company to do business with. From Carol in the office to Joe who runs the field team these people are just great to work with. They show up on time and do a top notch job. Special thanks to Gregg and Bobby who spent 2.5 days in our house installing a new furnace and a bunch of duct work. Greg and Bobby were the nicest, easiest going, and friendliest contractors ever - and also very tidy. I completely recommend Mobilio and Son HVAC.

Response from the owner

He’s rob!! Thank you so much for the review. Iam extremely happy you loved the team!! Enjoy your new System! We appreciate you and your family for choosing and trusting Mobilio & Son HVAC!!

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