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HVAC Columbus, Mississippi

Benton's: Heating, Cooling, Plumbing, Electrical

4.9 (649)

Benton's: Heating, Cooling, Plumbing, Electrical, 106 Yorkville Rd E Suite 1, Columbus, MS 39702

Benton's: Heating, Cooling, Plumbing, Electrical — photo 1

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4.9 on Google (649)

5.0 Hiram Stewart May 2024 via Google
Benton's team replaced my shower 3 handle multiple function system with a single function system like you see in hotels, plus under sink and commodes water shutoff valves, and outside water faucets., and commodes was seal they discovered that was leaking. Benton's Team kept me informed as jobs progressed, placed cover mats down over carpets where they would be walking which was a first for me compared to other company's personnel that I had do work on my house. They made sure all areas where they worked was thoroughly clean, all trash removed. I was very impressed with the job they did. They vert very polite and well mannered. I highly recommend Benton's services, very professional in the work they do.

Response from the owner

Thanks for the kind words! And yes those three handle to delta single handle conversions are awesome! I’m happy to hear that Logan and Justus left the house cleaner than they found it!

5.0 Julius Burnside May 2024 via Google
I really enjoyed the whole staff from Mrs. Carrie, Andrew, Logan and Lance. Everyone was pleasant and very knowledgeable of the job that needed to be completed. Thank you for helping make Jackie’s a reality.

Response from the owner

This was an awesome project! We can’t wait for the yummy food from Jackie’s in West Point!

5.0 Bess Hall May 2024 via Google
Amazing! I had a gas leak and they were so professional and knowledgeable. They also let me know about my hot water heater starting to rust, which in my opinion, is exemplary customer service! We will definitely be using Benton's for any future issues we have.

Response from the owner

We are happy we got your home safe from the gas leak! We look forward to getting you fixed up with a new heatpump water heater!

3.0 Jonathan Chapman May 2024 via Google
Pipe work and insulation was done well but in the course of going through the wall, a massive hole was left leading to an exposed basement for all types of unwanted air exchange and critters to enter the household. Not only was this not at LEAST temporarily covered or patched by the workers, but a subsequent call I made to have them correct the issue was met with a most unsatisfying answer and refusal to make it right. The Company needs to ensure their workers have appropriate materials for the job and to be able to close up holes they make or rectify damage they cause. I had high hopes for this company from reviews and recommendations.... sadly, they fell short. Disappointing. Edit: 1 star added since the workers had to come by my house anyway to get tools they'd left the day before and did a cardboard covering of the hole. Now I've just got to get it re-tiled. 😮‍💨

Response from the owner

I will be reaching out to get this resolved asap!

5.0 Jason Roberts April 2024 via Google
Responsive. Thorough. Gave me 3 estimates and didn't try to talk me into our out of anything. Even cleaned up after the job. These guys are amazing. You get what you pay for. I recommend them with no reservations.

Response from the owner

Yes sir thanks for trusting us with your new sewer and water line! I’m happy we were able to give you an estimate that worked for you! Thank you I was really excited with the finished project!

5.0 Amy Creel March 2024 via Google
HIGHLY RECOMMENDED!!! They were very quick to schedule service calls, & I didn’t have to wait long for them to repair my electrical issue. They explained why the issue occurred, as well as how it affects the other wiring in my house. I received texts letting me know where they were & when they’d arrive. Benton’s focus on swift & accurate communication & providing excellent customer service was by far the best I’ve ever experienced by any company in this industry. This is as it should be with all companies, & they’ve set a very high standard which others will fail to meet. Benton’s did not disappoint, and they will be my first and ONLY call the next time I need help. Thank you!!!

Response from the owner

Thanks Amy! I’m happy we exceeded your expectations! 5 star experiences are our number one goal! Look forward to future business with you! Thanks for trusting us with your new electrical panel!

5.0 David Sawtelle February 2024 via Google
Logan and the crew got to my house around 9. Worked hard all day until 4 pm when they were loaded and ready to go. We did have a chicken lunch which I gladly provided. The crew from start to finish was 100% positive about the direction to go under Logan’s direction. Their professional working made the whole job go smoothly. To me this was a pretty major job replumbing our entire home and getting me and my wife the piece of mind that there won’t be any more leaky pipes. Thanks David and Ruth Sawtelle

Response from the owner

Thanks for taking such good care of the crew! A new plumbing system can be so comforting and we are honored that you chose us to install it for you!

5.0 Mary Margaret Stuart Barrentine February 2024 via Google
I was very impressed with every representative from the company. The work was completed efficiently and they were fantastic about cleaning up after themselves and quality work. One of the nicest things one of the gentleman kept stating was “integrity is our core value” and I saw nothing but professionalism and integrity from this company. I will be referring them and using them in the future.

Response from the owner

Thanks yes we stand by our core values and this one is at the top of our list! Thanks for trusting us with your mini split installation.

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