Skip to main content

HVAC Florence, Colorado

Big Cat Plumbing, Heating & Cooling

4.9 (521)

Big Cat Plumbing, Heating & Cooling, 128 E Main St, Florence, CO 81226

Big Cat Plumbing, Heating & Cooling — photo 1

From the review pages

Write a review

4.9 on Google (521)

5.0 Barb Howard May 2024 via Google
Jesse was a wonderful person to work with; he was very thorough when checking our gas lines. The pictures he took showed us exactly what needs to be replaced, explained everything & was most helpful in assisting with the financial situation. Thanks for coming today, we appreciate you!

Response from the owner

Thanks for the review and for letting us know that Jesse delivered great service! Glad we could help!

5.0 Kinsey Lungu April 2024 via Google
We had a great experience with Big Cat Plumbing. Ridge and Jesse came out to get our heater up and running. They were extremely friendly and professional and gave great and fast service. I would highly recommend!

Response from the owner

Kinsey, thanks so much for your review and recommendation! We're thrilled to hear that our team provided excellent service, and we'll be here the next time you need us, too!

5.0 Monika Bentley April 2024 via Google
Everyone I dealt with at this company has been extremely helpful and very professional! Ridge W did a fantastic job of explaining the different types of Home humidifying systems!. Ridge showed me where the system would be installed, and how it would work! I felt very good about my decision when he was done. Ron and Josh installed the system and showed me how it worked! They were very polite and helpful! They made sure the humidifying system was working before they left, and did a great job cleaning up!!!

Response from the owner

Thank you so much for your kind words, Monika! We're thrilled to hear that you had a positive experience with our team. Ensuring you feel confident and informed about your home HVAC and plumbing systems is our top priority. If you need any more assistance or have questions, please don't hesitate to reach out! We're here to help!

5.0 Dhalia 1991 March 2024 via Google
Nate F. And his partner (sorry, didn't get his name) were Awesome! Called on a Monday about sewer issues, and they came the next day to fix our sewer line. It was fast and efficient! Haven't had any issues and they did a great job! Big Thanks to both of them and Big cat Co. Casey P.

Response from the owner

You're so welcome, Casey, and thank YOU for this awesome review! We're very happy to hear you had a good experience with our team and that we were able to get your sewer line issues taken care of quickly!

5.0 Mindy Phetteplace March 2024 via Google
Big Cat is an awesome company to work with! They diagnosed the problem, located, and installed our new propane heater. Good customer service is very important to me. I got that and more from the time the phone was answered! Ron was very helpful, he went above and beyond. So appreciated. Ryan and Chris were here also, everyone was great! We'll be back!

Response from the owner

Mindy, thank you for taking the time to leave us a review and for your kind words! Customer service is very important to us, too, so we're extra happy to hear about your positive experience with our whole team. We'll be here the next time you need us and look forward to helping you again!

5.0 Chris February 2024 via Google
A Big Thank you to Big Cat Plumbing. Thank you for choosing our family for your winner of the new furnace. The furnace was installed quickly and accurately. It has been a long time we have had true heat from our furnace. The professional , kind , and accurate service from Ron, Ryan, Alex, and Damien was outstanding. From this point on we will only use Big Cat in the future. Thank you again Thank you for your kindness. If you are in need of plumbing or heating Please checkout Big Cat pluming and heating. You will not be disappointed!

Response from the owner

Springer family, it was our pleasure! We hope you enjoy your new system and that it helps keep you warm and cozy at home! Please don't hesitate to reach out if you have any questions or need anything else!

5.0 Katelynn Starika February 2024 via Google
Probably one of the best home maintenance experiences I’ve ever had!! The office staff were professional and kind and got me on the schedule right away. Ryan and Ron were amazing from day 1. They showed up and got my new hot water heater and furnace installed quickly, answered all my questions, and even took extra steps to prevent maintenance issues down the road. 10 out of 10 service. Would highly recommend!!

Response from the owner

Katelynn, thank you so much for this awesome review and your recommendation! We're thrilled to hear that you had such a positive experience with both our office team and our service techs. Please don't hesitate to reach out if you have any further questions or if anything comes up with your new water heater or furnace!

5.0 De’Ana Darlas February 2024 via Google
Big Cat Plumbing is LIT. ****BIG CAT PLUMBING - FREE QUOTES/ESTIMATES**** Mr. Brian Scaief has done an impeccable job taking care of my sewer line clean out. He worked so swiftly in getting the clog pushed out!!! Dude, you rock. YOU GUYS ARE THE COMPANY I WILL GO BACK TO MANY-A-TIME. Although, I assure you, I will not make this common. LOL Thank you to Ms. Sierra, for being such an amazing locator/scheduler. When I think of spectacular customer service, I will think of you and your sincere professionalism, as well as your kind spirit and being relatable on stuff! Josh has been excellent in providing reassurance with diagnosing the issue of my main drain via camera. Root and clay line was removed and new pvc was installed as well as underneath my foundation has been replaced by the work of Chase and Dante. They did exceptional work and were fun to work with. Later, my water heater was acting up and I had no hot water. To much avail, Chase and Dante were on the case and performed spectacular results, as well as giving my dogs all the love they needed as my husband is overseas. Not a hassle and thanks to Dante for fixing my porcelain throne!! You a real one G! Michelle, I am so grateful for your work. I promise you, it is not going unseen. Thank you for all the patience you’ve had while working with us and getting documentation. I am overjoyed to be a member under Big Cat Plumbing, where there is success every time!

Response from the owner

Wow, De'Ana! Thank you soooo much for this amazing review and your kind words! It was our pleasure helping out with your sewer line and water heater, and we'll be here the next time you need us, too. We appreciate you shouting out our awesome team members and are thrilled to hear you had such a positive experience with them. Thanks again!

More hvac pros in Colorado