★ 4.8 on Google (326)
5 ★ 7
4 ★ 0
3 ★ 0
2 ★ 0
1 ★ 1
Based on the 8 reviews on file.
★★★★★ ★★★★★ 5.0 Courtney Bixler March 2024 via Google
I called in a panic on a Saturday to get my water heater fixed urgently because I have renters in my property. Cheyenne was super nice, helpful & professional. She was able to get some things moved for me. Patrick and Seth showed up within a few hours and had the water heater in and working. And I felt the price was very good as well to get something like that done on a Saturday. I am super thankful to them and would highly recommend them to anyone else needing plumbing work!!!
Response from the owner
Thank you so much for the great review Courtney. We really appreciate your business.
★★★★★ ★★★★★ 1.0 Lovie H February 2024 via Google
One Hour Heating and Air came to my house and charged me over $1,000 for a serviceI later found out should have been less than $200. I paid the over-priced bill while they were here. Seventy days later I received an invoice for over $200 for a second visit that never happened. They are trying to take advantage of a person who is disabled. If they will do it to me they will do it to you. DO NOT USE THIS BUSINESS.
Response from the owner
So sorry for your experience. As you can see it is not common to have a poor experience. There are some discrepancies in your account about that second visit including GPS documentation. I'd like to talk about it but even when we sent you the GPS information it wasn't going to change your mind of all the work we did to fix your system. If you'd still like to talk please call us. Ask for Chris.
★★★★★ ★★★★★ 5.0 Michael Garcia February 2024 via Google
Jacob went the extra mile thru out. From inspecting and trouble shooting the old furnace to recommending a new one when he had exhausted all possible repairs were not going to be cost effective. Jacob and his partner Elijah installed the new furnace. I was very impressed with their professionalism and knowledge. They explained the process to me all the way and did not mind answering all my question. Elijah even went above his duties to place silicone sealant around a roof vent that he noticed was lacking while he was up on the roof. Just a great experience overall my Mom was extremely pleased. As a side note both these guys worked there day off to do this install for my Mom. With Jacob even traveling to Grand Junction to purchase the furnace. EXTRA MILE CUSTOMER SERVICE. I highly recommend them.
Response from the owner
Thank you Michael for the wonderful review. Thank you also for sharing your experience with our customer service.
★★★★★ ★★★★★ 5.0 Janet Green February 2024 via Google
I cannot give enough praise to Elijah and his team at One Hour Heating and Air Conditioning! I was not aware of issues my elderly father was having with his furnace. As it turns out, his furnace had to be condemned because of extremely high levels of carbon monoxide leaking from it. Elijah had the gut feeling that I needed to be contacted about this as there were concerns of my father not clearly understanding what he was being told.
Elijah and his team literally saved my father's life and I will forever be grateful to them!!
Janet Green
Response from the owner
Janet, thank you so much for the great review and for sharing your experience. We truly appreciate it. So glad we could help.
★★★★★ ★★★★★ 5.0 Deanna Grider February 2024 via Google
Ruddy was very helpful in explaining just what was wrong, with accompanying photos. He put up with input from family members and stayed calm as a final decision was made. Then he executed the repairs needed so I could be safe and warm. I also appreciated the cheerful assistance I received from Heather on the phone. I was amazed that the work could be done immediately. Thank you.
Response from the owner
Thank you Deanna for the great review. We are grateful for your business.
★★★★★ ★★★★★ 5.0 Tanya Hawk January 2024 via Google
Andrew was absolutely amazing! Very respectful, cleaned everything up, and answered all my questions. He even went down into my crawl space to answer a question not related to today's job. Very happy and will only use one hour from now on!
Response from the owner
Thank you Tanya for the great review. Please let us know if you have any service needs in the future.
★★★★★ ★★★★★ 5.0 Jackie Wilhite November 2023 via Google
Elijah Valencia did it again! He saved me money, even though my unit is older than my grandmother, he fixed my unit. As soon as my finances allow I will definitely be giving him a call to have him install the upgrade! I know without a doubt I will be treated fare and pride that goes into his work will with a doubt be money well spent. With peace of mind I can honestly say you should request Elijah by name if you want someone who is passionate about the work he does. Even at the end of his work day this man was happy to serve. Thank you Elijah and One Hour Heat & Air Conditioning. Five Star is an understatement!
Response from the owner
Wow Thank you so much Jackie. We really appreciate this review as it is a testament to the care we show our clients. THANK YOU!
★★★★★ ★★★★★ 5.0 Lucinda Kemmis-Guymon August 2023 via Google
The employees who did my work did a nice job. All works great and the project
was professional installed , now I have added considerable value to my home.
I know I will be more comfortable during all weather temperatures.
This is my second time I have had One
Hour Heating and Air do my my project,
In two separate houses. I know who to call for a superior job.
Response from the owner
Thank you Lucinda for the wonderful review. We are here if you need anything, anytime.