★ 4.8 on Google (1,093)
5 ★ 8
4 ★ 0
3 ★ 0
2 ★ 0
1 ★ 0
Based on the 8 reviews on file.
★★★★★ ★★★★★ 5.0 Diane Baker May 2024 via Google
Brandon was on time, knowledgeable, professional, and cordial. He answered all my questions where I could understand technical terminology. The staff is very helpful, when I set appointments or make inquiries. I would highly recommend One Hour.
★★★★★ ★★★★★ 5.0 Jeannie Marshall April 2024 via Google
Brandon was very thorough and knowledgeable. He taught me some things that I didn't know about central air units and furnaces. Did a great job getting my system up and running smoothly.
★★★★★ ★★★★★ 5.0 Ray Knox April 2024 via Google
Brandon did a more in-depth inspection of my home's AC than previous techs had. I've gotten excellent service from One Hour for 20 years and have had several excellent techs. Brandon checked several important system status items and gave me good information along the way. One Hour in general and Brandon in particular are examples of the kind of service we find rare in recent years.
★★★★★ ★★★★★ 5.0 Brittani Cardenas April 2024 via Google
From the moment I called their customer service was absolutely amazing! Gerry and Brandon went above and beyond to help us. I will definitely be recommending One Hour Heating and Air to anyone who is looking for services! I cannot thank them enough for their help.
★★★★★ ★★★★★ 5.0 Dale Diaz April 2024 via Google
Yes Tom did a terrific job today. He was awesome at keeping me informed of everything that was happening. I have a mechanical background and was very curious about the process. Tom was very patient with my questions and very thorough in his explanations. Going all the way back to last year when my system was installed, everyone from 1 hour has been terrific.
★★★★★ ★★★★★ 5.0 Angela Ulrichson March 2024 via Google
I had to have them come out for the final time with this old heater. Brandon was great! Very thorough and we had to come to the realization it was time to replace the heater. Never any fun, but I know I'm in great hands with this wonderful team! Do not hesitate to use these guys!!
Update: Jerry came out today to work out the paperwork for the new heater. Such a great person and did above and beyond to take care of me! These guys are a class act and really care about you as a customer. They're coming back Thursday to replace the unit and I know I'm in good hands!
Final update: They completed the install of the new wall heater! Aaron and Ed were great! They listened to all my concerns and were careful to not damage anything, even with a tight fit in the old unit and wall. They were done much sooner than I expected and cleaned up before leaving! The pilot light needed an adjustment the next morning, so a simple call to the office and they were back out to complete it. Thanks so much for all the help with my ancient heater throughout this whole process!!
★★★★★ ★★★★★ 5.0 Brian Andreas January 2024 via Google
Had Derik vigil over at our house to look at our furnace! I have to say he is absolutely an amazing tech, he explained everything he was checking in detail. He's very friendly and has great customer service! Very happy with how One hour heating & air conditioning conduct business! I will refer them to friends and family!!
★★★★★ ★★★★★ 5.0 Brianna Hicks November 2023 via Google
Jerry was very professional and found me the best price for my new furnace. He didn’t try to over price me like other businesses have done and I was very pleased with his dedication to find the best price for me. The install was also very good and timely. They made sure everything was set right for me. Will definitely be using this company again and recommend to others.