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HVAC Sidney, Nebraska

BEST Plumbing, Heating & Cooling LLC

4.3 (175)

BEST Plumbing, Heating & Cooling LLC, 2104 Illinois St, Sidney, NE 69162

BEST Plumbing, Heating & Cooling LLC — photo 1

From the review pages

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4.3 on Google (175)

5.0 Kevin Utley May 2024 via Google
Excellent service. Very quick. Bodhi and Tyler were both courteous, professional and knowledgeable. They explained my options very well. We appreciate it very much. Thank you.
5.0 Rick April 2024 via Google
Hayden was great. Let us know everything he was doing to help us out. We hope we don't need any repairs in the future, but if we do we will call you. Thanks!

Response from the owner

Thank you Rick for your wonderful review! We are so delighted to hear that Jesse was able to provide the highest level of service that Best Plumbing, Heating & Cooling LLC strives to offer. We understand that functional drains are essential for your daily routine and we are so pleased that we could remedy the situation promptly. We look forward to seeing you again soon!

5.0 Kevin Settle March 2024 via Google
Our furnace went out in January so I bought a new furnace on Ebay I contacted Best Plumb8ng &Cooling and Fred and George were scheduled to install our new furnace. They were clean efficient and very Professional. My wife and I are pleased we contacted a Respectable Company to professionally install our Bew Furnace

Response from the owner

Thank you for taking the time to review Best Plumbing, Heating & Cooling LLC. We are thrilled to hear that you chose us to professionally install your new furnace, and that Fred and George gave you efficient and professional service. We hope that your furnace continues to provide you with comfort and reliable performance for years to come. Thank you again for your kind words.

5.0 John Burke February 2024 via Google
Fred and crew did a quality job here at my repeater site. He told me what he was doing and ran it by me before he did it. When there was a technical issue in question Best support was a phone call away and the team figured it out in a quick minute. I will continue to use Best in this area of the state.

Response from the owner

Thank you so much for the fantastic review, John! We are delighted that Fred and the team provided you with exceptional service and that Best support was on-call to address any technical issues that arose. We take pride in our work and are glad our efforts have resulted in a positive experience. We look forward to continuing to serve you for all of your plumbing, heating, and cooling needs.

3.0 M & B Watt December 2023 via Google
He did "okay" he was a nice guy but when we were looking under our kitchen sink last evening we discovered the old silver hoses under the sink were left on with the faucet job & the faucet was BRAND NEW with BRAND NEW hoses inside it, maybe that is standard in the job to leave on the OLD hoses on & not put the brand new ones on? We felt the price of $412.00 for the short time of work for a kitchen sink facet installed seems A LITTLE STEEP in price to us, ESPECIALLY where we had bought the brand new facet for him to install seems LIKE A PRETTY STEEP PRICE to charge. There was nothing major in this job to do but just install the kitchen faucet. I even had our under the sink extremely clean for him so he wasn't lying under the sink in dirt & grime. It was a fast job & nothing major & we WISHED my husband could of been in the proper health to have been able to have installed it himself. $412.00 just seems A LITTLE STEEP in cost ESPECIALLY when we were WILLING to wait ONE MORE DAY as asked by your Company & your Thanking us, "For our patience in waiting another day" (our sink broke on Sat.) we WERE scheduled for a Monday appointment but you called us back & "cancelled on us for the Monday job" & asking us "If we could wait until Tues. with your having more important jobs needing to be attended to that Monday" so we were patience in waiting & then we were stuck with a $412.00 job for a faucet installation, it just seemed A LITTLE STEEP for this kitchen faucet job. "Merry Christmas."

Response from the owner

Thank you so much for taking the time to leave us a review for Best Plumbing, Heating & Cooling LLC. We appreciate your feedback and are sorry to hear you were not satisfied with the cost of your job. We understand your concern and appreciate the patience you had in waiting for the additional day. Thank you again for the valuable feedback you have given us. We sincerely hope you had a very Merry Christmas and that your holidays were filled with joy.

5.0 Patsy Conter November 2023 via Google
Fred Maestas of Best Plumbing and Heating has worked on both our heating and cooling units, most recently our furnace. He is very knowledgeable in his diagnostics and his solutions. We appreciate his hard work.

Response from the owner

Hi Patsy, Thank you so much for your 5-star review and for mentioning Fred's hard work! We are thrilled to hear that his knowledge and solutions have been helpful to you and that you appreciate his work. Best Plumbing, Heating & Cooling LLC is committed to providing top-notch service and we strive to ensure our customers are satisfied. Thank you again for your kind words!

5.0 Holly Hale November 2023 via Google
George Doutt did an amazing job installing our furnace. He really went above and beyond making sure we were taken care of. Team is always super responsive anytime we’ve had issues previously, too. We’re lucky to have this great team here in Sidney. 5+ stars!!

Response from the owner

Hi Holly, Thank you for your amazing review for George, and for recognizing our entire team here at Best Plumbing, Heating & Cooling LLC. We work hard to make sure our clients in Sidney have the best experience possible, and we're glad that our team was able to provide that for you. Thank you for your recommendation and your business. If ever you need further assistance, please don't hesitate to contact us, and we will do everything we can to help.

5.0 Julie Bules October 2023 via Google
Jesse showed great professionalism while on-site; he was thorough in explaining everything and super polite! The guys were quick and efficient with their time while going a step above any expectations! We are appreciative of the work these two did today! Thank you!

Response from the owner

Thank you so much, Julie! We are delighted to hear that Jesse and the team were able to exceed your expectations! We always strive to give our customers the highest quality of service, and we are thrilled that we could do this for you. Thank you for taking the time to leave your kind feedback! Best Plumbing, Heating & Cooling LLC truly values your business!

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