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HVAC Simsbury, Connecticut

Hometown Heating & Cooling LLC

5.0 (24)

Hometown Heating & Cooling LLC, 10 a Herman Dr, Simsbury, CT 06070

Hometown Heating & Cooling LLC — photo 1

From the review pages

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5.0 on Google (24)

5.0 Kyle Watt April 2024 via Google
Matthew was extremely knowledgeable and helpful. He answered all my questions and also quickly got back to me when I reached out to him initially. Would certainly recommend Hometown Heating & Cooling.
5.0 anne metzger February 2024 via Google
AAA++++ service!!!! Prompt arrival thorough inspection and complete repair of my furnace which was full of particles from incomplete burn ——. Very modest price and fixed in less than 2 hours. Ver conscientious of wearing boot coverings and cleaning after work done. Highly recommend!!! Have used many times before for various furnace issues

Response from the owner

Thank you for the great review Anne! We are happy we were able to solve the issue with your boiler; it was a pleasure to work with you!

5.0 Dan Seger February 2024 via Google
Highly recommended. Very responsive and all of them know what they are doing in all aspects of HVAC. We had our furnace and holding tank replaced by them this year. One day in and out and the installation was beautiful. They are our go to now for sure.

Response from the owner

Dan, thank you for the kind review. We really appreciate your business and we’re glad we met your expectations!

5.0 Shannon Pucci January 2024 via Google
There’s a reason Tim & Hometown Heating are the only heating and cooling company in the Farmington Valley that have all 5-star reviews. They’re outstanding & community oriented. They give 100% to their customers/longtime-neighbors to ensure everyone is comfortable in their homes and boilers, radiators and central HVAC systems work efficiently. If you have a Riello and the “low water” aka red light of death comes on, call these guys.

Response from the owner

Thank you Shannon! We appreciate your great review and are glad we could solve your issue. We look forward to working with you in the future!!

5.0 Tracy Reed December 2023 via Google
We have used Hometown Heating and Cooling for our heat and ac needs. They are very reliable and service is performed rapidly when there is an urgent situation! They are knowledgable and great to work with and have in your home!

Response from the owner

Thank you Tracy for the awesome review! We are happy to have you as a long time customer and look forward to being there for you in the future.

5.0 Michael Kusy July 2023 via Google
I recently had the pleasure of working with Hometown Heating and Cooling, and I can confidently say that their service deserves nothing less than five stars! From start to finish, my experience with this company was exceptional in every way. First and foremost, their customer service was outstanding. When I initially contacted Hometown Heating and Cooling, their friendly and knowledgeable staff promptly answered all of my questions and provided me with a clear understanding of their services and pricing options. They were patient, professional, and genuinely interested in addressing my specific needs. Once the appointment was scheduled, the technicians arrived right on time and were well-prepared with all the necessary equipment. Their attention to detail and expertise were evident from the moment they stepped into my home. They took the time to thoroughly assess my heating and cooling system, explaining the issues they found and offering a range of viable solutions. I was particularly impressed with their level of professionalism and craftsmanship. The technicians displayed a deep understanding of HVAC systems and carried out the necessary repairs with precision and efficiency. Not only did they fix the problem at hand, but they also went the extra mile to ensure the long-term reliability and optimal performance of my system. I felt confident that my investment was in the hands of true experts. Moreover, Hometown Heating and Cooling's pricing was fair and transparent. They provided a detailed breakdown of the costs involved, and there were no surprises or hidden fees along the way. It was refreshing to work with a company that values honesty and integrity, ensuring that their customers receive excellent value for their money. To top it all off, the post-service follow-up was outstanding. The company reached out to ensure that I was fully satisfied with their work and that my heating and cooling system was functioning perfectly. This level of care and commitment truly sets Hometown Heating and Cooling apart from the rest. In conclusion, I wholeheartedly recommend Hometown Heating and Cooling for all your HVAC needs. Their top-notch customer service, technical expertise, fair pricing, and genuine dedication to customer satisfaction make them the clear choice. If you're looking for a reliable, professional, and trustworthy heating and cooling company, look no further. Hometown Heating and Cooling will exceed your expectations!

Response from the owner

Mike, thank you for the amazing and detailed review! We are pleased that we were able to exceed your expectations. We look forward to being your go to HVAC company in the future.

5.0 Andrew D. May 2023 via Google
I can't say enough about these guys. They are basically HVAC geniuses. Also very nice and trustworthy. I have been in the kitchen business for 45 years and have known many contractors. I highly recommend Hometown Heating and Cooling. They have worked at my house and business many times.

Response from the owner

Thanks for the great review Andrew, we appreciate your feedback. Always a pleasure working with you!

5.0 Ash Hess January 2023 via Google
We couldn’t be more appreciative for everything they have done for us. Tim is so knowledgeable and understanding, as well as honest and professional. We had our old furnace serviced the year prior and the cleaning and maintenance was thorough and he was honest about the age of the system and what to look out for. This year we ended up choosing a replacement- but we were guided through our options for a repair vs replacement and fully informed of the cost of each. There’s no hidden agenda or costs - the work was done on time, skillfully and was done with amazing craftsmanship. We couldn’t recommend them enough!

Response from the owner

Thank you for the kind review! It was a pleasure serving you and we look forward to working with you in the future. Best regards, Hometown Heating & Cooling

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