Britt-Air LLC

Jesse at Britt-Air successfully fixed our split mini unit that another company failed to do. He was also professional and courteous. I highly recommend their services.

Jesse and Britt Air team provided good communications and Jesse executed the order of tuning up central air conditioning system at my house. Jesse answered to all of my questions well.

Extremely satisfied with their Service. Highly communicative, On time, knowledgeable, and respectful. A competitor had asked for a 60% down payment to get on a 5-7day waitlist for the part we needed. Britt Air was able to get that prt in 3 business days for the same price without asking for money up front. They replied immediately to my email inquiry and kept me updated via text so I didn’t have to call the office and check on project status.

Extremely happy NEW customer. Cannot say enough about Jesse, and how informative and professional he was. My husband and I moved the area three years ago and we continued with the same HVAC company the previous owner used because we were not familiar with anyone in the area. For the last three years we have experienced rare issues with our 4 year old HVAC system and followed the guidance of the previous company to schedule annual maintenance visits. Easter evening we noticed that we again had water all over our unit and a burning smell of some sort. It was coming through our vents as well as filling up in the basement while the unit was running. Jesse informed us that we should be having two visits annually. One for the heating system and one for the cooling system. He Immediately realized what was wrong with our system and went through the system thoroughly to make sure he not only understood it but fixed the issue. He educated my husband, and I so much and just one visit and absolutely recommend him and this company.

Thrilled with Britt-Air's service! They just replaced my old hydro-gas-electric tank-based water heater with a new Rinnai tankless system. This was no less than a life changer! I found the company through a Google search based on the 5-star rating they had been receiving, and the proximity to our location. 5 stars confirmed! I was impressed with their responsiveness, knowledge, efficiency, and the quality of their work. From Jason and Jeff, who worked on the project, to all their staff, professionalism is top-notch! Jason's meticulous work and genuine care in solving my problem through an innovatinve solution combined with a superb customer experience single out Britt-Air as the go-to choice for our heating and cooling needs. If you're searching for reliable and exceptional service in the area of Fairfield/Southport/Westport, look no further than Britt-Air!"

I highly recommend Britt Air. During an Arctic blast, Jesse saved my broken heating system and probably saved a lot more than that. As temperatures plummeted he arrived promptly, politely explained the problems, and fixed them. He even got the temperamental thermostats to work. Although I don’t have enough experience to judge pricing, I know it was better than the alternative! I won’t hesitate to call the company again for maintenance or servicing.

Had a great experience with Britt air as they replaced my furnace in one day and did an efficient job. They were able to replace sooner than expected. Price was a bit high. But service excellent. You get what you pay for

I have been a satisfied customer of Britt-Air for 14 years. Always have a good experience dealing with them. The service technicians arrive during the designated time slot. They are proficient, clean, polite and professional. Any dealings with the main office are also excellent.