I could not have been more impressed. From Brent coming out to do the estimate, to Stephanie following up with options, to the crew who came out for the install. They were all outstanding! The crew was very professional and efficient. When they were done, they offered for me to go up and see what they had done. I was shocked how level they were able to blow the insulation in. It was like a tabletop! They had a few dime size pieces follow them down on the garage floor where they stopped to clean that up immediately. With the extreme lack of customer service/satisfaction these days, working with y'all truly was a breath of fresh air.
Insulation Richardson, Texas
Energy Attic
Energy Attic, 675 N Glenville Dr Suite 145, Richardson, TX 75081
From the review pages
Write a review4.8 on Google (270)
Based on the 8 reviews on file.
These guys really know what they’re doing. Period. I know because I really put them through the wringer with my questions and scrutiny prior to approving the project to replace my old, embattled 5T HVAC system which had been limping along since moving into the home less than a year ago. As a licensed chemical engineer myself, I know enough from my day job that my original setup was in a sad state - not just because of age/disrepair, but also because of some atrocious design choices made many years ago. I needed an overhaul, and EnergyAttic delivered throughout an entire process: design, equipment selection, installation, and optimization. They entertained the myriad of technical questions I had; and when they didn’t know the answer, they made sure to put me in touch with someone that did and took notes. At one point they even brought in a corporate Lennox engineering rep to directly address my inquiries, which was certainly unexpected (but welcomed firmly by this engineer). While this is the type of engagement I expect when I find myself spending so much cash on something as engineered as an HVAC system/ducting (something I personally understand well), I also recognize that may not be the typical HVAC customer. With this in mind, I’ll be clear in stating that even though I may have been heavily involved in my own system design, I would fully trust EnergyAttic even if I wasn’t so informed. The guys who stayed with me this whole way (Andrew and Chris) were outstanding professionals that can easily explain complex issues and articulate the value of any options they present. Additionally, they employ some critical installation practices that are above and beyond what I’ve seen others do in the past, and these lesser-known/added steps are critical to ensuring that your system performs to the manufacturer’s nameplate conditions up to (and hopefully beyond) the upper expected lifespan limit of the equipment - steps I prescribe in my day job to reduce maintenance issues/costs and maximize equipment life. Lastly, their work was simply “pretty” and clean (see photo). It’s clear they take serious pride in their work! Ultimately, an investment in HVAC is an investment in comfort - both in terms of physical comfort in the conditioned space AND mental/financial comfort that you’ll have a system that performs as described for a long time (possibly well beyond “typical”). EnergyAttic knows how to deliver on this to maximize value (i.e. - [Comfort x Time]) for your money, and I’d be happy to work with them again in the future.
Response from the owner
Phillip - thank you for your generous review. We're thrilled we were able to take care of your attic with Radiant Barrier and a new HVAC system! Thanks for trusting us with the health of your home!
Energy Attic replaced our attic insulation in April of 2024. We couldn’t be happier with the overall experience. David and his crew were excellent, they were in and out and did very thorough and high quality work. We have noticed a huge difference in the temperature and humidity regulation in our home as well as cleaner air quality.
Response from the owner
Thanks for your kind words, Kevin! Your new insulation will be a game changer this summer!
Energy Attic re-insulated my 25 year old attic, but thats a misnomer as they do so much more than that! Andrew comes first and does a assessment on the best course of action to improve your attic. He was professional and very courteous as he explained that the he recommended the following: 1. Vacuuming all the existing insulation from the attic. 2. Sealing all ceiling air leakages (fan, light, bathroom fans, etc) 3. Attic disinfection because of pests 4. Installation of soffit baffles (not required when my house was built but very important) 5. Blown in r49 insulation 6. Installation of damper to even out cold master bathroom in winter 7. Installation of turtle vent on unvented side of house I accepted all recommendations and a few days later the install team directed by Paco show up exactly at the appointed time. They were very considerate of the home as they worked tirelessly on all the install items and after they left I could not even tell that they had been there. What a difference in the house after the installation. The HVAC hardly turns on any more and the whole house just feels "friendlier" (don't now how to describe it better). After that experience, I decided to use Energy Attic as my HVAC maintenance company. Again, Andrew came but I threw a curve ball at him by surprising him with 2 IWave-r units (great home air quality devices) that I wanted him to install in addition to checking out the HVAC system. "No problem" he replied and did a professional job in the installation. I have lived in Dallas for 40 years and in multiple homes and have never received service of this quality.
Response from the owner
Ralph - thank you for your outstanding review. We're thrilled you had such a great experience. Our team is super encouraged!
Energy Attic installed a radiant barrier, solar attic fan and extra insulation in our attic. Casey was great at explaining the process and even came by afterwards to make sure all looked good and was to our liking. The installers were professional and friendly. We had a small ceiling crack show up during the installationand someone came the next morning to repair it (looks as good as new). We hope to see lots of saving from this work come summer. We highly recommend Energy Attic!
Response from the owner
Thank you for your business Pam! We're thrilled that we were able to transform your attic and fix up our little mis-step. Thanks again for your kind words!
We accepted the "BEST" option that was recommended by Casey Moran to transform our attic. The difference is already evident with the addition of insulation, the radiant barrier, ductwork and a solar attic fan. The pictures speak volumes! I noticed an immediate difference in the airflow to the front bedroom, where we could not keep up with the direct sun for almost the entire day! I had to install a window unit to keep the room livable. This is going to make a huge difference in my energy bill, which was $496, $584 and & $586 for the last 3 months. Ethan and the crew were amazing and left everything clean and tidy! Thank you, Energy Attic for exceptional service!
Response from the owner
Thank you Cathy for your kind words! We're thrilled that the radiant barrier, ductwork, and solar attic fan has made such a huge difference in your home!
It was days away from being 10 degrees for a few days and my heater broke. I called Seth at Energy Attic at 9 AM and by 10 AM Andrew from Energy Attic was at my home to evaluate the situation. Andrew was quick to find the problem. The part I needed was not available around town but there was a store that had the part in Fort Worth. Andrew drove to Fort Worth for the part and replaced the part and fixed my heater before 4PM. This is the second time I have called them and they were immediately there to fix my problem at a reasonable price. I will always call them any time I have A/C needs.
From the get go these guys were quick to respond, quick to get here and quick to complete the work. I had several estimates and was a heavy lean to Energy Attic. I will be recommending Brent and EA to friends and family 👍🏼 Oh yea and the 105+ days had my attic at 150+ degrees before radiant barrier. Since it was installed my attic hasn’t been above 115-120 and those were HOT days. Great results 🎉
Response from the owner
Thank you Adger....we're so glad Brent was able to serve you and that your attic temperatures have been transformed by radiant barrier!
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