TruCo Services has been performing snow removal for our property management clients for years. They tailor to the client's needs when they are home and make sure that their driveways are clear and safe. When Pete is called for assistance, he is always very responsive and gets the requests fulfilled quickly!
Landscaping Murray, Utah
TruCo Services
TruCo Services, 4640 Commerce Dr, Murray, UT 84107
From the review pages
Write a review4.3 on Google (105)
Based on the 8 reviews on file.
Truco services many of the communities that we manage across the Wasatch front and they are exceptional! Rob Eccles is our account manager and has been for over a decade. His knowledge and expertise help us make informed decisions on what services are necessary for the betterment of our communities. Secondly, he is honest and has incredible follow through, which is something you don't find in this industry. When Rob says he will get something done, rest assured it will be done! I would highly recommend Truco services.
Michael and his team did an excellent job removing a very large tree in our backyard. They were able to take it down without touching the nearby fences. The cleanup was awesome too. Not a stick was left behind on the lawn. Five star job!
TruCo is a fantastic snow removal company. Pete and his team work tirelessly to make sure roads and driveways are clear so people can travel safely. They are always prompt and they are very responsive. Couldn’t be happier with the service.
Michael Sands and his crew were marvelous. They did an excellent job on my overgrown and neglected landscape. Michael was patient & professional. He answered all my questions and gave additional tips to help maintain healthy and happy plants. He explained what he was doing and why. His crew was polite, efficient, careful with my property and left my yard cleaner than they found it. I will be using them again next spring. Thank you for an excellent experience.
We have used Truco a few times at different locations and have been very pleased with their work. Michael and his crew did a fabulous job. Very professional, great with updates /communication and so awesome at cleaning up before they left the job. Thank you so much! We have already recommended you to neighbors and friends. And hope to see you all again soon!!🙏thank you!
We really appreciated the prompt response to our call for 2 evergreen tree prunings. Michael Sands took our call and actually made it by our house by the end of the same day. We were only expecting to get a quote but he actually was able to do a quick pruning of both trees. He was very friendly and did a great job. Also provided us with some suggestions for helping our trees to grow better. We'll definitely call him back next time and refer him to our friends. Thanks Michael!
We never contracted them for their services on our property and during the winter, unbeknownst to us, they were plowing our small parking lot and putting down so much salt that it killed the bushes and plants on the front of the building. Once we discovered they were the ones plowing and salting the bushes we contacted them to stop and also repair or replace all the damaged vegetation. They said it wasn't their fault and they never did it. We tried to work with a guy named Pete and some other managers and they said unless we had video proof it was them and not just our word they wouldn't do it. Their employees wouldn't fess up to it so our word wasn't enough. It makes no sense why we would call a random property service Company and make up a fake story about them plowing our parking stalls and killing our plants. Dishonest, destruction of property and bad business practices. Definitely avoid this company.
Response from the owner
Hi Todd, We appreciate you taking the time to provide feedback, and we're truly sorry to hear about the unfortunate experience you've described. First and foremost, we want to assure you that we take all allegations seriously, especially when it comes to matters regarding property damage and service delivery. However, after thorough investigation, we couldn't find any evidence indicating that our company was involved in the incidents you've mentioned. We have never been on that property and we've not done the things you state. Therefore, your review is false and misleading. We understand the frustration and inconvenience this situation has caused you, and we empathize with your concerns regarding the wellbeing of your property. Please know that integrity and professionalism are at the core of our values, and we would never engage in any actions that could jeopardize our reputation or the trust of our clients. While we're unable to rectify something we haven't done, we're committed to assisting you in any way we can to resolve this matter swiftly and amicably. If there's anything further you'd like to discuss or if you have additional information that could help clarify the situation, please don't hesitate to reach out to us directly. Once again, we apologize for any inconvenience this misunderstanding may have caused, and we sincerely hope to regain your trust in the future. Warm regards, Truco Services
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