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Landscaping Phoenix, Arizona

Green Forever Arizona

4.9 (340)

Green Forever Arizona, 13 S 36th St, Phoenix, AZ 85034

Green Forever Arizona — photo 1

From the review pages

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4.9 on Google (340)

5.0 Desteney Yescas April 2024 via Google
I am so in love with my back yard, it is truly amazing what this company can do! The transformation is amazing, they go above and beyond for you and your home. They have truly built our dream back yard and now my brother can go outside and enjoy the sun. Thank you to Andy for being the one to come and demonstrate to us, persuade us, for taking time and give us all the information and even draw it out for better visualization and over all winning us over and giving us a good deal to make our dream finally come true. Thank you Ben for being our project manager and making sure everything was done correctly. Thank you so much to the two amazing hard worker guys, Fernando and Rufino who have transformed our back yard to our dream. Thank you so much Green Forever!
4.0 Victoria Santiago April 2024 via Google
I have had a really good experience. My yard was incredibly uneven and just dirt. The first man that came out took all the measurements, showed me samples, walked me through what the process would be, ect. The end result looks great. Only thing I'd say is the sample I was shown did not look like what was installed, so much so I really thought the wrong turf was installed. Turns out the sample was very old and just worn. But what i got was new of course so looked more green and what not. I do wish the samples were updated more often with the sales people going out to houses so it's a more accurate representation. The workers did miss a few things being filled in but the project manager was there on the final day for the wall through and fixed it right away which was great. All in all I am very happy with the result.

Response from the owner

HI Victoria I am glad you are happy with your home improvement. It is a cute space. I love how you made a grass area to the gate. It looks very nice. Thank you for your feedback on the samples. I never thought about all the wear that each estimator's samples get. We are a family-owned business so some of our estimators have been here since we started and those are the original samples from when we started carrying Diamond Rye 80, it has been a long time. I will mention it to their manager. Diamond Rye 80 is a very popular grass, my favorite honestly. We ALWAYS walk every project at the end always before we are paid. We make sure each project is done correctly according to the plans. So sorry we missed a couple of things; thats why our PM are invaluable to our business; most companies don't even have them in the field anymore. My Grandpa, who was a contractor all his life, always told people the difference between a good contractor and bad one isn't that they don't make mistakes, it just the good ones fix their mistakes. Something we try to take to each project. You being happy with your home improvement is extremely important to us. I hope you love your grass even it looks extra green; it is a soft beautiful grass. Thank you so much for sharing your experience on here. I am so glad we got feedback on the samples, that is very helpful for us. We appreciate you. I hope you enjoy spending time in your new space. Thank you again,

5.0 Gary Reed April 2024 via Google
From the time we called for an estimate until the job was complete took only about one week! Everyone we dealt with at GFA, from the pleasant and helpful lady who first answered our call, to the estimator Brandan to the project manager Ben to the hardworking and talented crew who did the actual installation, all were first class professionals. We are very pleased with the results and would have no problem recommending GFA if you're in the market for a top-notch turf installation company.

Response from the owner

Wow Gary, Your yard had all the big stuff adding the turf made it pop. Love the Grilling and Chilling pool side sign. lol. It looks amazing I hope you enjoy entertaining it your updated outdoor space. It looks like spring happened out there. Love it. Thank you so much for the glowing review about your experience with Green Forever AZ. We appreciate all the kind words. We are grateful you are happy with your home improvement project. I will make sure everyone gets to see your kind words. Thank you to both of you for trusting us to build your job.

1.0 Charles Crayton April 2024 via Google
I am giving my long term experience with this company. I had my backyard turf installed in 2021 and for the first year I was extremely pleased for the most part.but in year 2 I started to see problems tons of weeds growing around the edges and finally they started popping up in the center of the turf. The salesman told me this should not happen and if it did to please call them. So, I took them up on the20yr. warranty they stand on with pride during the sales and install process. In good fashion, they sent 2 guys to check it out, they sprayed some substance on the turf and fluffed it. When I asked if that was going to permanently remove the weeds they insisted "yes my friend yes, they will never come back"! Well guess who came back, you guessed it Mr turf toe (as my fiancee calls it) so I called these guys back. This time I get some young man telling me all weed control is on me and it is perfectly common for weeds to grow in the center of your turf. So I asked him if weeds growing in the exact same spot every year might be a sign of an error with the install? He said nah it's just the wind blowing seeds... I asked for his manager and was told he will call me back, I waited for a week no manager. I called and left a message on the service managers VM and left my address which I shouldn't have done because he didn't get back either... I'm not sure how this is going to end probably in small claims if I have to have a 3rd party clean up their work. But to any perspective client every ones experience will be different this is my experience with this company and I am beginning to regret the day I let them in my yard! I will upload a few pictures of I can so you can see what seeds blowing in the wind does to turf. Also the turf puddles thanks to an unexpected Easter rain I can add those photos too. Like I said there are just two hotspots that I honestly don't expect them to fix I am adding this so other potential clients can see there work, see how they respond to the issue and determine if you want to pay them 💰. I wish I had that at my disposal before I signed and let these people in my yard!!

Response from the owner

I am sorry, Charles I will send you the quote you signed BEFORE we installed your turf that talks about weeds being your responsibility. It’s an act of God that we can’t control. You should have sprayed it when it was small. That’s your responsibility not the contractors. You can use any weed killer safe for synthetic turf or an organic weed, killer vinegar, salt, dawn, and spray it let it sit for a week in the leaves turn yellow spray it again let it sit another weekend when it turns brown and the roots are dead. You can pull it up. The brooming of the material was infill. That’s to make your grass stand up. That doesn’t have anything to do with weeds. They sprayed for weeds. We have never promised anyone EVER that the weeds won’t grow back again - that’s would be absurd in the desert. We did it as a one time courtesy, which we told you at the time. I’m sorry that you’re upset that you have weeds but we all do this time of year. We told you what you can use on it. Again I am sorry we don’t do maintenance and are not going to weed every yard for 2 years. I am sorry. FYI you have a 16 year prorated manufacturers warranty on the material. You had a 2 yr labor warranty, which is expired. That is also on the quote you signed. I think you should read your quote carefully then take down this post. It would be embarrassing for you if I post it and everyone else could see what you signed then wrote this over 2 weeds. The yard looks beautiful so thanks for sharing. It’s 3 years old in that picture.

5.0 Diane M December 2023 via Google
Excellent company with integrity and customer service. Ben was my project manager from start to finish. His communication and leadership of his crews were a 10! This has been the best experience with a business I have had in AZ so far! I highly recommend them for your next project, plus they gave me a beautiful backyard!

Response from the owner

Wow Diane, your yard looks absolutely stunning. I hope you make lots of great memories out there with your friends and family. Thank you so much Diane for sharing your experience with our company. I’m going to make sure Ben sees your kind words. We truly appreciate your business. Thank you again.

5.0 Devin Lyerla November 2023 via Google
I recently had the pleasure of working with Green Forever, and my experience was nothing short of fantastic. From the start, Alex impressed me with his dedication to understanding and working within my budget. He went above and beyond to ensure I got the best value for my investment. Stephen the project manager, maintained a friendly and communicative approach throughout the process. He made sure I could always get in contact with him if I had any concerns along the way. The crew was not only professional but also completed the job with efficiency and skill. Overall, Green Forever has excellent service and a dedicated team who is committed to customer satisfaction. I highly recommend them for anyone seeking top notch quality and customer service.

Response from the owner

Hey there Devin, Thanks a million for the awesome shoutout! It was a pleasure working with you on your project. Big props to Alex for navigating the budget waters like a pro and ensuring you got the best value. Stephen and the crew are pumped about your positive feedback—maintaining communication and delivering with efficiency is what we're all about. Your recommendation truly means the world to us. If there's ever anything more you need or questions you have, we're here for you! Don’t hesitate to reach out. 🌿

5.0 Laura Blodgett November 2023 via Google
Our experience with Green Forever was great! Their work is impressive from the design to execution, they did exactly what they said they would do, showed up exactly when they said they would. The job was done in 3 days and the finished product was nothing less than perfect! Andy and Ben were amazing to work with, they took a lot of care to make sure the project came out exactly how we wanted it. The workers are very respectful and took care of our property. I cant recommend Green Forever enough!!

Response from the owner

Laura - We appreciate your five star review. It's rewarding to hear that our team, especially Andy and Ben, were able to design what you had in mind and that you were happy with the results. Perfect is a word we love to hear and we appreciate that you took the time to write us a review about your completed Green Forever project. Our Goal is to meet your expectations and we honor our men that were able to make this happen for you! Thank you for noticing the care our crew demonstrated at your property. If you ever need our services again or have friends and family looking for similar work, we would be grateful for any recommendations.

5.0 S. Watkins November 2023 via Google
Green Forever truly delivered an exceptional experience & exceeded all our expectations! We initially chose another company, but after the owner went MIA, we turned to Green Forever for help. The turnaround was phenomenal – from my call on Monday, Carter discussing the backyard design on Tuesday, to the crew starting work on Wednesday. Our backyard transformation was completed in just three days! What truly impressed me was their commitment. Despite our tight deadline for a party on Saturday, they assured us it would be done – and it was. No upfront payment was required, and their professionalism was top-notch. Warner, the project manager, was fantastic – responsive and easy to work with. Additionally, Green Forever came to the rescue by successfully completing a portion of the travertine that Caribbean pool company had failed to handle properly. Their attention to detail and commitment to delivering quality work in all aspects of our project truly sets them apart. Kudos to the Green Forever team for going above and beyond! I can't express how grateful we are to have found Green Forever. Our yard is now a beautiful space we can enjoy, and I'll definitely be recommending them to friends, family, and neighbors. Thank you for turning our outdoor dreams into reality!

Response from the owner

Stephanie thank you so much for your heartfelt five star review! We're delighted to have played a role in transforming your backyard into a space you can truly enjoy. Here at Green Forever, customer satisfaction is our top priority and we are grateful that we have a team dedicated to our customers’ vision for their outdoor living space. We apologize to have heard of your experience with the other company and we are happy to have been able to come through for you on the travertine that the other company was uncertain about as well. We are not always able to commit to a three day turn around for a backyard transformation but when we can, we are guaranteed to deliver. Thank you for noticing Carter and Warner’s responsiveness and attention to detail on your backyard. We are proud that together with our support staff, we were able to exceed your expectations. We understand the importance of professionalism and reliability, especially in tight timelines, and we're grateful that we could meet your needs promptly. Your kind words will be passed on to our team and your recommendations to neighbors, friends and family mean a lot to us. We appreciate the opportunity you allowed us to help make your outdoor dreams come to life!

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