Surrounds Landscape Architecture + Construction

I selected Surrounds to re-design of my townhome's backyard space. I left a voice message for them saying that I wanted to re-imagine my backyard that would thrive for decades to come. They called me back and they delivered their professional landscaping services beautifully! Surrounds landscape architects did an amazing job of designing my backyard with all the elements of nature—earth, water, fire, and space! I'm enjoying all the beautiful plantings that provide beauty and privacy; a water feature; a tiki lamp; a re-purposed tree stump from one of my old trees (which serves as a plant ‘stand’), all coming together to illuminate the boho vibe that’s me. The landscape crew is so talented and respectful of my surrounds that I felt that I always had a voice in how the redesign was going, what changes we needed to make along the way--a true partnership! The job finished just a few months ago in Oct 2023, just enough time to enjoy my new surroundings, see and hear all the beauty that's right in front of me. I'm looking forward to this coming spring when I can land-fully in this “new” space and start to create my outdoor living space even more! I highly recommend Surrounds—they are the very BEST!!

Surrounds brought our living space to the outdoors. Like many, the pandemic prompted new investment in our home. We knew we were unhappy with our previous landscaping but didn't know exactly what we wanted. Enter Howard and the Surrounds team! They listened to our interests, learned about our family and how we might use the space and put together a full design for both the front and back yards. We love our local wildlife and Howard designed a space that embraces native plants and helps our neighborhood birds and pollinators feel right at home. The work was completed on schedule with a very professional team that kept us in the loop every step of the way. The results have completely changed the way we interact with our house. We spend less time sitting on the sofa and more being outside, socializing with neighbors and friends, roasting marshmallows by the fire pit, and enjoying our backyard wildlife. Thank you Surrounds!

We just had a pool put in and hired Surrounds to upgrade the entryway and design our backyard pool area. Couldn’t be happier and everyone compliments this space! We didn’t know exactly what we wanted done initially but the sales and design team got our vision and provided options to work within our budget. I appreciate their follow up during the build to make sure everything was to plan. The project went very smoothly, finished before they said they would, and we were able to get a hold of them anytime we had a question. We will absolutely be using them again for our future landscaping projects.

I went into this process wanting to spend whatever money necessary for a high quality garden living environment. I was highly recommended to Surround by neighbors in Great Falls. After my experience, I now see that they may be resting on their past reputation and that any trust given to them by past clients is now misplaced. With my interactions with Surround, it is clear that this company primarily cares about money, rather than passion or a sincere interest in client projects. Although I was told by Kevin the sales manager initially that Howard the designer would come to our initial appointment, he canceled last minute and did not come; I was told that him meeting with me would not be 'worth his time' unless my project surpassed 'a certain budget', 300k not being enough. This led to Kevin meeting with me with his broken iPad. When I expressed confusion as to why anyone would spend money without an impression of a potential vision from the designer or even the broken iPad, Kevin initially dismissed this. I was further informed by Kevin that the ideal client is essentially one for whom budget is not a concern, where an initial budget that is set is surpassed; he showed me a portfolio of a client whose initial budget was 500k and turned into 1.5 million. The garden was beautiful, but the implicit message was that you were only valued as a client if you had a high budget like that, and that you should expect for any budget to be surpassed. I share these details to illustrate the type of experience you may have if you are thinking about reaching out to them for services. I cannot really express in words how awful of a feeling it is to be treated poorly simply because you do not have enough money to spend what they deem necessary as worthy of their time on landscaping. From my perspective, I also could not help but feel as if they treated me like this as I am a young asian woman and their company leadership is all white men. When I shared this feedback in kind words with Kevin, I was not given any courtesy of a response so have posted this here to help spare others from receiving this type of poor treatment, particularly in light of equity and diversity considerations. I found my interaction with them to be very hurtful. Though their designs are clearly beautiful, I would recommend looking elsewhere due to their treatment of clients and potential clients with sincere interests in working with them.

We hired Surrounds to build our outdoor space in our backyard and they did a fantastic job! The entire Surrounds team was great to work with and we were very impressed with their attention to detail. It was a substantial project consisting of a covered structure, fire pit area, patio, lighting, and landscaping. Whenever we had a question or concern they were extremely accommodating. For example, the staircase they started to build out of our family room didn't look the way we had hoped and they immediately redesigned it and redid it with no questions asked and no additional cost. Our project manager, Dave, was great at keeping us updated on the progress and was always available via email and text throughout the project. Thank you Surrounds for an amazing experience!

I had a wonderful experience with Surrounds. Chad Talton did an outstanding job working with my wife and I to conceive and bringing to life a simply beautiful design that incorporated all of our desired features while at the same time meeting the requirements of my town and county. The Surrounds team that implemented and installed this design were absolutely top notch. The end result is fabulous and we couldn't be happier. I will add that we have engaged Surrounds to provide weekly maintenance of our landscape and they continue to be a pleasure to work with.

We have very much enjoyed our partnership with Surrounds. Kohler and his crew take great pride in providing outstanding service and always going above and beyond to ensure all of our needs are being met. We receive routine communications from Kohler on our maintenance activities and recommendations for areas of improvement. On the few occasions when I needed to reach out to Tom to correct an issue, he always responded quickly and in the best interest of the home owner. Kudos to Margaret on helping to get our landscape plan up-to-date after we moved in. Improvements to the plan are still a work in progress, and I'm confident we will be able to knock out more of the updates in the Spring!

I have had a positive experience with Surrounds. Their attentiveness has been refreshing. I have a continuing problem with deer. Who doesn't? It was recommended that violas be planted to give some color to my front circle. For a few weeks it was good. But alas, I was out of town for Thanksgiving and returned to find the plants eaten down practically to the ground. I appreciated the suggestion, though. I am sure Surrounds will have other suggestions. The grounds crew has been responsive and respectful. Both are greatly appreciated. The relationship with supervisors has been particularly good. Thank you Tom and Tyler. I am looking forward to Margaret's ideas for spring plantings.