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Painting Destin, Florida

CertaPro Painters of Northwest Florida

4.7 (321)

CertaPro Painters of Northwest Florida, 211 Main St a, Destin, FL 32541

CertaPro Painters of Northwest Florida — photo 1

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4.7 on Google (321)

5.0 Sandi Wicks Thompson April 2024 via Google
I have had the most pleasant experience with this company. From first contact to the completed job, all went well. Wilmer and his team worked very hard and did a superb job! I will use them again.
5.0 Jean Carter April 2024 via Google
Very nice job. They worked with me till we had good weather to re-finish front door. Looks beautiful. Thanks so much!

Response from the owner

Thank you, Jean! We're thrilled to hear you're pleased with the outcome of your front door. We strive to ensure our customers are satisfied, rain or shine. Enjoy your beautifully refinished door!

1.0 Kelsey Robinson March 2024 via Google
If I could give this company -5 stars I would. This has been the worst experience with a contractor I have ever had. We paid our deposit in January and was told it was 2-3 weeks out for booking. A couple days before the start date they had to reschedule. Reschedule date comes have to reschedule again to a date that I would be out of town. They confirmed new dates and then attempted to start our project on the dates we would be out of town. Then they said we were never booked for the dates they confirmed and wanted us to reschedule a month out. At this point I requested a refund and then magically they could book us for the dates that they were supposed to. Painting project begins today and an entire room gets painted green and not white. I specified in multiple emails that only my hall bathroom was green and all other areas were to be painted white. They also fixed an area on my ceiling and they matched my ceiling color to my wall. So now I have a hideous block of white on my ceiling that doesn’t match the rest of my ceiling. They also were supposed to patch holes in my hall bathroom but for some reason only patched like half of them. I asked the painter if the rest of the holes were going to be patched tomorrow and he acted like they weren’t. It sucks because the prices of the company are great but the professionalism, communication, and service is incredibly awful. I will never ever recommend this company to anyone. I will never use this company again and I 1000% would find a different company and save yourself the headaches, stress, and arguments with the same customer service rep. I wish I would have gotten my refund and ran far away.
5.0 Fred November 2023 via Google
This company is the best in the business. I had an issue with another contractor that start the job and they left after 3 weeks with a house that was unlivable. Certa pro came in took over and they had to redo everything that was previously done and made it right. I compare them to the tv show Holmes on Holmes. A team came in and estimated the project quickly as well as explained everything that would be done. The project manager was spot on with everything and communicated with us from start to finish.the popcorn on the ceilings were removed and the finish is flawless. The whole house was painted and the detail is flawless. Yesena and crew are the best and their attention to detail is second to none. I will use them any time I need painting or dry wall jobs done. The price was the best in the area. For the owner and your whole team, you make a customer feel great. You take care of people like they are your own family. Thank you for all the hard work!!!!

Response from the owner

Hi Fred, Thank you so much for taking the time to share your experience with our team - it truly warms our hearts to receive such positive feedback! We're thrilled to hear that our team was able to step in and rectify the situation after the unfortunate experience with the previous contractor. It's our commitment to ensure that every project is not only completed to the highest standard but also exceeds our clients' expectations. Your comparison to the TV show Holmes on Holmes is truly humbling, and we're honored to be held in such high regard. We understand the importance of clear communication and accurate project estimation, and we're pleased that our team delivered on these fronts. We're especially grateful for your kind words about Yesenia and the crew. It's our goal to pay meticulous attention to detail, and we're delighted that it has not gone unnoticed. We're dedicated to providing the best service possible, and your satisfaction is our greatest reward. Thank you for choosing CertaPro, and we look forward to the opportunity to work with you again in the future. Wishing you all the best in your beautifully refreshed home! Have a great day, Fred!

5.0 H 2 November 2023 via Google
Hey gang, we did it again. My wife and I decided to use them again, but this time we decided to brighten our greatroom and reached out to CertaPro. Their customer service is outstanding, and their workmanship was as well. I'd totally recommend this company to anyone looking to make a statement with their home. Thanks, Pugh Bradley and CertaPro team!!

Response from the owner

Thank you so much for your fantastic review! We're thrilled to have had the opportunity to work with you and your wife again, and we're delighted that you chose CertaPro NWFL to bring some brightness to your greatroom. It's wonderful to hear that our customer service and workmanship met your expectations. Making a statement with your home is what we aim for, and your satisfaction is our greatest reward. Your continued trust in CertaPro means the world to us, and we appreciate you taking the time to share your positive experience. If you ever have more projects or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you once again for choosing CertaPro NWFL! We look forward to any future opportunities to work together.

5.0 Cindy White September 2023 via Google
I can’t say enough good things about our experience with CertaPro! The entire team that worked on our house was professional, showed up when they said they would, and did exceptional, quality work! The crew supervisors, Courtney and Lucas were a pleasure to work with and did a wonderful job of communicating with us throughout the project. However, I have to give credit to Shaun Head, Territory Manager. Every project is going to have hiccups along the way and I truly believe the reason this job was a success is due to Shaun’s professionalism, timely responsiveness, and desire to do what’s right. The entire team took pride in their work and it showed. As a result, they’ve made us very satisfied customers who would undoubtedly recommend their company to others!

Response from the owner

Hey Cindy, Wow! Thank you so much for taking the time to share your wonderful experience with CertaPro NWFL! We're thrilled to hear that your exterior paint project was a success and that our team exceeded your expectations on your home in Miramar Beach. It's great to know that Courtney, Lucas and Shaun played key roles in making your project a positive one. We take pride in our commitment to professionalism, communication and quality work, and your kind words reaffirm that dedication. Your recommendation means a lot to us, and we're grateful to have had the opportunity to work with you. We look forward to serving you in the future, thank you again Cindy!

5.0 Sunday Laird August 2023 via Google
I’m so glad I was referred to CertaPro. I needed my house painted and was on a tight schedule and budget. I set up an appt online with Shaun Head and he came over the next day to give me a quote. They started the job a couple of days later! Awesome work and team!

Response from the owner

Hey Sunday, The feeling is mutual - we're so glad you were referred to us as well! We appreciate the opportunity to work on painting the interior of your new home in Crestview. Shaun and the rest of our team appreciate you taking time to leave feedback on your experience with us and we look forward to working with you on your next painting project. Have an awesome weekend, Sunday! Thanks again!

5.0 CHRIS RECTOR March 2023 via Google
My wife and I hired CertaPro to stain our new fence. We are very happy with the results! The best part of the experience was the Crew Supervisor, Veronica. She was very polite, had a positive attitude and her crew had the job that we thought would take 2-3 days finished in a day! The setup and cleanup process was very detailed and professional. I would highly recommend CertaPro and especially Veronica!

Response from the owner

Hi Chris, your comments have been shared with our entire team at CertaPro NWFL. When we hear from happy customers like you, we spread the positivity around! It's great to hear Veronica and her crew did a good job staining your fence in Pensacola, and we look forward to the next time we're able to serve you again. Have a wonderful day!

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