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The Local Register Home Service Pros

Plumbing Albertville, Alabama

Roto-Rooter Plumbing and Water Cleanup

4.8 (575)
Call +12562941160 rotorooter.com ↗

Roto-Rooter Plumbing and Water Cleanup, 9471 U.S #431, Albertville, AL 35950

Roto-Rooter Plumbing and Water Cleanup — photo 1

From the review pages

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4.8 on Google (575)

5.0 Hunter Jackson May 2024 via Google
Izac was awesome!! He came out on a Saturday to fix a busted outdoor water spigot. Izac was polite, prompt, and straightforward with a great attitude!
5.0 Sara Stephens March 2024 via Google
Ian Harrell did a fantastic job. Very knowledgeable and informative to tell us exactly what steps to take next. 100% recommend!

Response from the owner

Thank you so much for your 5-star review Sara Stephens! We are thrilled to hear that Ian Harrell was informative and knowledgeable! Our technicians strive to offer the highest level of service to our customers, and it makes us proud to hear that we've achieved it. We look forward to continuing to serve you for all of your plumbing needs. Thank you for choosing Roto-Rooter!

5.0 Candice Heller March 2024 via Google
Dan Anhalt and Tiffany were very professional, efficient and for the work done quickly. Very happy with the work and service. Would highly recommend them for your plumbing needs.

Response from the owner

Dear Candice, Thank you for your positive review! We are delighted to hear that you were pleased with Dan and Tiffany's work. We strive to provide our customers with superior service, and we're thrilled that our team exceeded your expectations. At Roto-Rooter Plumbing and Water Cleanup, customer satisfaction is our top priority, so we really appreciate your recommendation. Thank you again for taking the time to share your experience.

5.0 Dee Dee Findley Debter March 2024 via Google
Dan and Tiffany are great! They found the problems and repaired them just like the pros that we needed! Dan replaced old valves that had been leaking and had to dig to find a leaking pipe. He fixed it and saved us alot of money on our water bill. They were very friendly and went over everything with us! Absolutely 5 star service! We will be using them from now on!

Response from the owner

Dear Dee Dee, Thank you so much for your kind words! We here at Roto-Rooter Plumbing and Water Cleanup are thrilled to have earned your 5-star review, and we're glad that Dan and Tiffany went above and beyond to ensure that you received the highest quality service. It's wonderful to hear that they managed to quickly and efficiently resolve the plumbing problem you were having, and we look forward to helping you with any future needs. Thanks again for the great review and for being a loyal customer! Sincerely, Roto-Rooter Plumbing and Water Cleanup

5.0 John Sorrough March 2024 via Google
5 stars, Ian was awesome. Fixed plumbing issues within an hour, arrived quickly and was very prompt with his work. He also made me aware of the causes for my issues and educated me. Rather than leave after the job was done, he let me know what the source of the issue was and laid out many options for the future. I'm beyond satisfied with his service and Roto Rooter. Will be using them for any and all plumbing issues going forward.

Response from the owner

Thank you for the kind words about our technician, Ian, and for giving us a 5-star review, John! We’re thrilled to hear that your experience with us and Ian was so positive, and we appreciate you for taking the time to mention a few things. It’s great to know that Ian took the extra time to explain what was causing your plumbing issues, as well as provide various options for the future, so you can be prepared. We’re looking forward to your future calls for service! Thanks again for choosing Roto-Rooter Plumbing and Water Cleanup.

5.0 Jacklyn P January 2024 via Google
We had some drain/plumbing issues with an external company that resulted in the need of repairs. Pete was so helpful! He showed up on time, kept us updated on what he was doing, and completed the work in an efficient manner! Wonderful communication skills too!

Response from the owner

Thank you so much Jacklyn for your glowing 5-star review! We are delighted to hear that Pete provided excellent customer service and helped resolve the situation. We are committed to providing excellent service and are thankful that we could help. We hope to continue to provide the quality service you have come to expect from Roto-Rooter Plumbing and Water Cleanup.

5.0 V Spade December 2023 via Google
We had an emergency and needed help ASAP. I called an Ian came out the same day within hours of me calling. He got it working properly in less than 30 minutes. I would definitely recommend Ian to anyone who needs any kind of plumbing done. V Spade

Response from the owner

, we are delighted that we could help you with your plumbing emergency! We are thankful that Ian was able to provide you with quick and satisfactory service for your issue. We are so happy to hear that you would recommend us and we look forward to assisting you if you ever require plumbing services again. Thank you for your kind words!

5.0 Steve McClory August 2023 via Google
Technician Austin was professional, courteous and thorough. I was kept informed regarding arrival time and once on site all work was completed without delay. I would recommend him to friends and family

Response from the owner

Steve - Thanks so much for mentioning Austin. We appreciate you choosing us.

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