Works Plumbing

The technician wrongly diagnosed that my entire house heating system should be replaced and presented me with more than $18000 $$$ estimate to begin the work and said it could go higher if other things turn out to be bad. He didn’t know the difference in between a boiler heating system and a water heater that heats up the water in our house. I suspected him and per a good neighbor recommendation called PG&E for appliance check. It turned out that the thermostat was not operating due to the breaker going off. So there was nothing wrong with anything. I like someone from work’s plumbing to explain this!

Received notice plumber was on his way. Came by even earlier than expected which was great because it allowed me to tend to the multiple appointments I had that day. Plumber was very professional and assessed my leak issue. Although he didn’t know exactly where the leak was he offered a diagnostic test option. We did not use the service; however, giving 5 stars for professionalism and promptness.

Quick and timely work. Did a great job explaining quote and thoroughly cleaned after shower valve replacement. I recommend considering works plumbing for your plumbing needs.

Works Plumbing came to my rescue to fix the p-trap under my kitchen sink. I was hosting a lunch that day and they sent Lalo who gave me an estimate, got the parts and fixed it all and more within 2 hrs. Very clean job and explained things as he worked. Highly recommend!

Omar was great. Explained the situation. Easy to work with. Cleaned everything up. Work is solid! Would use again.

This is my second time using works plumbing and I am very happy with the work done! Both young men who came to fix my issues were extremely pleasant and knowledgeable. I will recommend works plumbing to my friends. Very happy customer!

I give 5 starts to Works Plumbing as I have been a customer of their for 3 years and highly recommend their services. Very knowledgeable, reliable and professional all the technicians they employ. Travis did an exceptional job with his team today 1/12/24 by reinstalling my tank less water heater. He finished the job to my expectations and not to mention cleaned up afterwards. Very satisfied!

The plumber was able to fix the issue but left hand stains all over my wall (which I’ll have to paint over), plumbers putty on my fence (from going in and out, which I couldn’t clean off with a wet rag) and also charged me for services that he didn’t perform ($500!!). I’m still waiting for a refund and it’s been over a week!! I’ve called them and they keep telling me someone will call me back about the refund but still no response! On top of that, I believe they have shady practices. I originally called to clear a clog. They needed to replace the tub drain pipe because the drain plug was seized. He still recommended snaking the pipe after (which he charged me for) but I just told him I’d wait and see. When he installed the drain plug, I think he purposely adjusted it so it sits a little low only allowing a slow drain because the water drained actually slower than before he showed up. I think he did that to get a call back to do the snake! But I adjusted the plug to sit higher and it was fine. Will not be using them again and definitely do not recommend! UPDATE: After posting this review, they finally reached out and settled the difference for work not performed.