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Plumbing Elk Grove, California

Drain Time Plumbing

4.8 (108)

Drain Time Plumbing, 9880 Waterman Rd #140, Elk Grove, CA 95624

Drain Time Plumbing — photo 1

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4.8 on Google (108)

5.0 jagdip Ghuman May 2024 via Google
I requested their service at very late hours(11:30pm). They showed up within 30 minutes. The tech Chayden was very professional and knowledgeable with his craft. I would recommend their service to anyone in need.
5.0 Jeff C May 2024 via Google
If you need a plumber, this is the place to call. Had a last minute emergency plumbing issue and James was able to take care of it for me late at night. Everything was back to working super fast. Besides the great work, James was friendly, explained everything, quoted the (very reasonable) price up front, and did not try to upsell me something I didn't need. Will definitely be a Drain Time customer from here on out.
5.0 Nikita Melchor May 2024 via Google
Thank you Omar! This was a true emergency. A total back up; unable to use any plumbing in the house. You were punctual, even though it was a Sunday night, professional and above all, courteous. The service was excellent I couldn’t ask for better. I will definitely do business with Drain Time Plumbing again.
5.0 Robert Rouse May 2024 via Google
The owners Brianne and Mark were always helpful when we had questions. Mark was especially compassionate to ensure customer satisfaction. We found ourselves with needing major plumbing work including replacing nearly 100-year-old sewer and water lines as well as replacing an old tanked water heater with a new tankless water heater. Their workmanship by chief plumbers Anthony and Chris was outstanding. During the process the crew never left us without working sewer and water lines each day sometimes having to work into the evening. We would wholeheartedly recommend Drain Time Plumbing to anyone. Regards, Bob and Pam Rouse
5.0 Eva Radsliff May 2024 via Google
Excellent service. Great communication fair pricing. His company installed a hot water rotator
5.0 Elizabeth Helmrich April 2024 via Google
I definitely recommend Drain Time. They came out quickly sooner than expected and did an excellent job unclogging my kitchen sink. Omar was the tech that came out- very kind and respectful guy. His customer service is five star! He cleaned up after he left even though I said I’d clean but he still did and left everything spotless.

Response from the owner

Hey Elizabeth, We greatly appreciate your recommendation of Drain Time! Our team values punctuality and efficiency, and we're pleased to hear that Omar provided excellent service in unclogging your kitchen sink. Customer satisfaction is our top priority, and we're delighted that Omar's professionalism and attention to detail left such a positive impression!

5.0 Vishal Sharma April 2024 via Google
I dont usually write reviews but when I do its usually so other people can get help from my experience. Here is my story: Plumbing in my entire house was leaking called multiple plumbing company to look at and give me quote, all of them quoting 2x, 3x. Drain plumbing not only gave me unbeatable quote, but also did a real good job. We re-did entire plumbing in our house. Best part they also give me 10year warranty on their work. I don't think any company in market will give that much guarantee on their work. Their on-site technicians are very polite and respectful. Mark you have very hardworking team and skilled people. I wish you guys the best of luck and hope other people take your service after reading this review.

Response from the owner

Hi Vishal, Thank you for sharing your experience! Our team works hard to ensure every customer receives the best possible service. We appreciate your kind words and wish you all the best!

5.0 Jason Porter March 2024 via Google
After calling two other companies and getting overseas operators, the third time was the charm. Drain Time is the best plumbing company I have ever dealt with. Omar was very quick to respond to my after hours problem, and the owner Tommy also came over to confirm. As it turned out my son had caused the problem by turning on a valve I didn’t even know was there. Tommy and Omar were very friendly and knowledgeable and did not charge me an arm and a leg for an after hours visit once we found out the problem was easily fixed. They have a customer for life in me. They know how to treat people the right way. I highly recommend them.

Response from the owner

We're so grateful for your great review! It's wonderful to hear that you were pleased with our plumbing services and our technician Omar. At Drain Time Plumbing, we take pride in our work and strive to ensure our customers are completely satisfied. Thank you for choosing us, and we look forward to assisting you again in the future!

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