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Plumbing Laguna Hills, California

Always Plumbing & Drain Cleaning

4.9 (524)

Always Plumbing & Drain Cleaning, 22982 La Cadena Dr #30, Laguna Hills, CA 92653

Always Plumbing & Drain Cleaning — photo 1

From the review pages

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4.9 on Google (524)

5.0 London K May 2024 via Google
Actually I'm posting on my granddaughter's Google account. I don't have one. Needed a new water heater right away. I called Always and they got right back to me. We scheduled an appointment for that morning. Timothy came out gave me an estimate. Showed me things that needed to be done and we agreed that doing it the right way is the best way. Timothy went to get the needed supplies and came back and that afternoon we had hot water again. Timothy T. is a real pro. Now my next water heater will be my son's problem. Any new plumbing problems I will call Always and ask for Timothy T.
2.0 Sean Reigle April 2024 via Google
Was never supplied with a receipt for work performed or a copy of contacts. Water softener was installed but appears that installation instructions were not followed, sending filter material into everything in the home. Repeated calls afterwards left unanswered. Workmanship seemed decent, but I would stick with basic basic plumbing or emergency needs. $1200 to replace a faucet in bathroom seems excessive, continual upsell attempts to replace items. "Site visit" reports sent after visit did not contain anything usual, pictures were all just garage slashes. Extra star for coming quickly and solving immediate issues on first visit. Seems company only cares before you agree to job and then they leave you hanging like an ex
5.0 Athena Nasseri March 2024 via Google
Tim from the company “Always Plumbing Heating and Air” is the best ever. This is not the first time we use his expertise. He’s very professional, best diagnostic and works so good on any issue you have regarding plumbing. I highly recommend wonderful fast always pluming. Thank you so much Tim and Always pluming!

Response from the owner

Thank you for your wonderful review! We're delighted to hear that Tim has impressed you again with his professionalism and expertise. Your recommendation means a lot to us. We appreciate your continued support!

5.0 Manuel Herrera January 2024 via Google
Amen, was very professional and helpful. He explained all my different options and he did a great job.

Response from the owner

Thank you for your insightful review! We're thrilled to hear that you found our service to be professional and helpful. It's gratifying to know that our team took the time to explain all your options, and we're pleased that you were satisfied with the results. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We appreciate your feedback and the opportunity to serve you.

5.0 Ted Russo January 2024 via Google
Always Plumbing provided great service. They were incredibly professional. I called for service (non emergency) and they had Tim out within 30 minutes. Workmanship is very good. Professional service. I highly recommend Always Plumbing! Before Always and after photos attached. I had a new plumbing job that required a technician. Always sent out Amen. I am very pleased with his work. Once again Always sent a very professional technician. I am very pleased with the quick response and quality of work.

Response from the owner

Ted, Thank you! Tim is so awesome! We are so glad that we could get there fast and fix it today! We are ALWAYS in Laguna, don' hesitate to call us again!

5.0 michael donovan January 2024 via Google
Amen to Amen! He showed up on time. Gave me a quick estimate Explained the problem and possible solutions. He was able to repair a rotting cast iron flange for the original least expensive option. I highly recommend!

Response from the owner

Michael Thank you for taking the time to appreciate Amen's hard work! We are ALWAYS in Laguna Hills. Please let us know if you ever need help!

5.0 Steve Simmons January 2024 via Google
Timothy replaced my water heater. He was very professional and explained the problem and the replacement process. He gave me a quote right away and scheduled the replacement at my convenience. He arrived on time and did a great job, he went above and beyond what was in the quote. There were no surprise costs additions and I was very happy with the job.

Response from the owner

Steve, Thank you for trusting us to help you in a time of need. Please call anytime!

5.0 Hector Cedillo November 2023 via Google
Tim was our technician yesterday and fixed our water leak. The response time was about an hour and a half, even though I planned for him to come the next day. He needed to rebuild a portion of the hot water copper piping in the garage wall. He was done in just over an hour. Totally professional, reasonable price, excellent workmanship, and excellent service. I highly reccomend the service.

Response from the owner

Hector, Tim is awesome! Glad he was able to get to you quick!

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