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Plumbing Shannon, Alabama

Chapman Plumbing

4.9 (151)

Chapman Plumbing, 2101 Shannon Oxmoor Rd #107, Shannon, AL 35142

Chapman Plumbing — photo 1

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4.9 on Google (151)

5.0 Bart Miller May 2024 via Google
They did a great job replacing a sewer line that a contractor damaged a few years ago. This required getting a bobcat crew to come in so it wasn't a trivial job and required coordination with another team. Considering this was a residential repair I was amazed this was scheduled and repaired so quickly in just a few days. Chapman also replaced a faulty water pressure regulator for me. I recommend them for any job large or small.

Response from the owner

Thank you, Bart, for your wonderful review! We're thrilled to have resolved your sewer line and water pressure regulator issues swiftly and efficiently. Your recommendation means a lot to us. Here at Chapman Plumbing, no job is too big or small. Looking forward to serving you again!

5.0 Kat Owens April 2024 via Google
We hired them to unclog a stubborn shower drain, and they were superheroes. Very knowledgeable, friendly, and fast. In and out in 15 minutes!! Highly recommend and will absolutely call them for any further plumbing debacles we may face 🫡
4.0 ANTHONY POOLE April 2024 via Google
I called hoping that someone might be available to visit our house to repair a damaged hose faucet. 90 minutes later Jason and Ben were leaving the property with the faucet having been replaced and back to being fully operational. Fantastic professional and timely service!

Response from the owner

Thank you, Anthony, for your positive review! We're thrilled to hear Jason and Ben swiftly resolved your faucet issue. At Chapman Plumbing, we aim for professional and timely service every time. If there's anything more we can do for you, please let us know.

4.0 Teresa Norris March 2024 via Google
They were awesome. Came early and took no time at all. Only 4 stars because one faucet leaked in cabiner; however, they returned pronto and fixed an easy issue. Highly recommend

Response from the owner

Thank you, Teresa, for your positive review and recommendation! We apologize for the initial oversight but are glad we could quickly resolve the issue to your satisfaction. Your feedback helps us improve. We look forward to serving you again!

5.0 Courtney Shea March 2024 via Google
Quick service! I called and they arrived within 15 minutes (they had just finished a job in the area). They fixed my issue in 30 minutes and pricing was reasonable. Staff was professional. Highly recommend.

Response from the owner

Thank you, Courtney! We're thrilled to hear about your positive experience with our quick response time and professional service. We appreciate your recommendation and are here for any future plumbing needs you might have.

5.0 Gail Butler February 2024 via Google
Excellent service, very reasonable prices, friendly. He even took time to make friends with my dogs!!

Response from the owner

Hi Gail, really appreciate your kind words! Glad you noticed our effort to keep prices fair and service top-notch. And, of course, who could resist making friends with dogs? See you next time!

1.0 Ronald H February 2024 via Google
I used this website to request a kitchen sink replacement several days ago because it involved plumbing & was not given the courtesy of a response. Even a negative response saying it was to small a job would have been an acceptable response. My go to handyman came out, gave me an estimate & completed the job the same day at a cost of $600 & well worth the price. He is a true craftsman. I will never consider using this company for any work in the future.

Response from the owner

Dear Ronald, We sincerely apologize for the oversight and not responding to your email due to a technical glitch on our end. It was never our intention to ignore your request. We value every opportunity to assist our customers, regardless of the job size. We are taking steps to ensure this doesn't happen again. We're glad to hear your project was completed satisfactorily, and we deeply regret any inconvenience caused. Should you ever reconsider, we'd be grateful for the chance to demonstrate our commitment to quality service. Best regards, The Chapman Plumbing Team

5.0 Jenna H January 2024 via Google
Really appreciate the folks over at Chapman. They shoot you straight, super personable, don’t overcharge, and great communication. Like having your buddy come over and help you with your house project.

Response from the owner

Hi Jenna! We couldn't appreciate you more for giving us the highest rating. Customers like you are the ones who always put us on top of the business. Just don't hesitate to give us a call anytime if you need anything else in the future.

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