Service was not finished clean outs left open re clogged in days owner was rude yelling at me not taking responsibility for the mess and hung up on me
Response from the owner
Hi Shannon, Service was finished on 12/19/23. We cleared the sewer line and tested that it had proper flow. That was the completion of our service. When we first came out in 2018, we gave you an estimate to repair several issues with your line. You chose to not have us return for the repair. We went over all of this on 12/19 and noted on your invoice that there would be no warranty for clearing the line. When we received the call today, stating that it had backed up again, we were more than willing to come back out. I understand that being charged for a service was not what you wanted to hear, but as we explained on our previous visit, and on the phone today, the problem with your line can not be fixed by just clearing it.