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Roofing Russellville, Arkansas

Miller Roofing Company

4.3 (71)

Miller Roofing Company, 318 S Arkansas Ave, Russellville, AR 72801

Miller Roofing Company — photo 1

From the review pages

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4.3 on Google (71)

5.0 John Woodson April 2024 via Google
The whole team was excellent Hollie was right there from the start guided me through working with my insurance company help working out a date to do the job. The crew work hard and steady got the job done quick. Worked around letting me get my dogs out for breaks and the cleaned there mess up getting all the nails and taking care of my plants and landscaping I highly recommend them for roofing needs.

Response from the owner

John, we are sincerely grateful for your kind words and the privilege of working for you.

5.0 cassity hogins March 2024 via Google
I was nervous about not being home for the roofing. They were done and cleaned up when I got home roof looks great and extra work was done to make it look better. Painting vent pipes etc. also everything was cleaned up so well it was if they were never there.

Response from the owner

Cassity, your kind words are so appreciated! We always aim to leave our client's homes in pristine condition. We’re glad to hear that you’re pleased with our work. Thanks for trusting us with your roofing needs. It was a pleasure to serve!

5.0 Caitlin Cravens February 2024 via Google
MRC replaced my roof in a matter of one day and the quality is unbeatable! Very satisfied and impressed with their customer service and the speed at which it was completed.

Response from the owner

Thank you for sharing your experience with us! We're delighted to hear that you are satisfied with the quality of our work and our customer service.

5.0 Gordon Newbern February 2024 via Google
The entire experience was easy and pleasant. Every team member was polite and professional. Work site was spotless afterwards-no granules, nails or material to be found and the shingles look great!

Response from the owner

Thank you so much Gordon for taking the time to write this. We're thrilled to hear your experience with us was easy and pleasant. We are sincerely grateful for giving us the opportunity to work for you. You have a beautiful home.

5.0 Karen McCurrie February 2024 via Google
We had hail damage to our roof & the insurance company denied it. Thanks to Clint & Bill they got it approved & we now have a new roof. Great customer service all the way from Clint, office personnel & roofers. Clint stayed in constant contact with me. Even followed up this morning. Highly recommend!

Response from the owner

Wonderful to hear! Thank you for sharing your experience! We’re glad Clint, Bill, and the team provided such exceptional customer service and helped you navigate the insurance process successfully. We are very appreciative of the opportunity to serve you! Enjoy your new roof!

5.0 Ty bo January 2024 via Google
We had extensive damage and our rep Clint Hartley was very helpful and detailed oriented. He even called after the job was complete to make sure we were satisfied with the work and his services. It’s rare to have that kind of service in this day and age.

Response from the owner

Thank you for the review Ty

1.0 Rosie Cains January 2024 via Google
Contacted them end of June when we had that awful storm. We knew they’d be busy of course so we had more patience on getting calls back. We didn’t realize it would take months just to get a call back after multiple attempts (texts and calls). After sending a text about how upset we were by their lack of communication we finally had someone come out. Paid half deposit in September and was told roof would be fixed first week of November. No, roof got fixed the very end of December with zero communication during the month of November as we sat and waited. We got communication saying it would be done that Monday or Tuesday but it never happened during those days but over a week and half later( Thursday before Christmas) So we had all their materials in our yard for over a week before they even installed. Now here we are two weeks out with new half roof and left over shingles (3 groups) are still in our yard killing our grass and two calls have been made about it with no sense of urgency. They clearly don’t care if their product gets stolen. Took 6 months start to finish and we know others who have given up trying to get work done from the same storm due to lack of communication. The guys who did the roof did a good job and made sure everything was cleaned up but the company as a whole we will not be using again.
4.0 Paul Neal August 2022 via Google
What a great job those guys did on our roof. Very hard working group. Very neat and professional. The clean up job was great i have not found a nail (yet).lol. I love this roof. I do not recommend using them for gutter repair, the young men who did that part of the job were not professional and did sub par work. It also took 2 weeks to resolve this issue. Check out the photo.

Response from the owner

I am glad we were able to resolve your issue with the gutter. It's always our desire to complete work in a timely manner; unfortunately, circumstances outside of our control can hinder our best intentions. We appreciate your patience and thank you for giving us the opportunity to serve you.

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