TNT Exteriors LLC

I'd give zero stars but that wasn't a choice. Workers left roof open when it rained. Ruined brand new insulation. Resulting repairs required new insulation, new drywall, new paint. Rain ran down inside of garage wall and ruined door frame. No integrity with these guys!!!

Since first contacting TNT about roof repairs and gutter additions nearly one year ago after a referral, they never responded back after providing estimates, so we ended up going with another company. With the exception of a field rep/estimator who was always responsive, TNT’s customer service was non-existent and their communication was equally poor.

I have been using TNT Exteriors since they launched. They have done several standing-seem metal roofing and rain gutter projects for me on my own property. The staff has always been professional, timely, and cost-competitive. And the results are excellent.

We have worked with and supplied metal roofing packages to TNT more than a few times now, and we have nothing but good things to say about them. They are always professional, on time, and courteous in our interactions. Definitely a great company to work with! Thank you.

Called for am estimate which was done very quickly. That was it. Nearly a year later still waiting for a call from Trevor,whoever he is. Talked to the office lady who was polite and sounded overworked She kept telling me Trevor would call. Never happened. A phone call telling me they could not do it would have been fine but did not happen. About as unproffessional as you can get.

I had this company install a new metal roof on my home and was very happy with the work. I had explained that water had been leaking at the location of the chimney and that was a concern for me. The roof was about a year old when my first major storm came through and the roof is still leaking in the same area even though this was a concern from the beginning. I started calling the office August 2021 and it took about two months to get a call back and schedule someone to look at the problem. I then had to keep calling after the inspection to find the outcome, surprise!!!! The outcome was as expected it was nothing they had done it was a problem with the chimney. So since I still need this leak fixed and was happy with the original work I asked what needed to be done. It is now January of 2022, I call about every two weeks and am told that my messages for contact have been forwarded to Trevor yet no response. The last time I called the office person who is very nice and professional told me that she was not given an answer for why I have not been called. DON'T USE THIS COMPANY once they have your money they are done with you.

TNT put a metal roof on my home. It looks good but there was a soil stack repair that wasn't done. I called several times and was told each time my call would be returned and it never was. I called Trevor (an owner I believe) and his voice mail said pleases text and a call will be returned. I texted but never got a call. After a couple of weeks, I got the parts and fixed it myself. I would avoid this company.

Hired them to do our seamless gutters despite being warned by someone else that they never show. The work was decent, but the warning was one we should have listened to... Getting them to actually show was quite the hassle! Took over a month to get a quote. Finally my husband went down to the office while we were in Show Low one day & they typed one up for him on the spot. Then we were told that we would be contacted in a few days about being put on the schedule. Three weeks later when my husband called to ask why we hadn't heard from them, they very rudely told us we were on their schedule for the following week. The following week they did not show up when they told us they would. My husband called them & they said they would come the next day because they were finishing up a different job. Nice of them to let us know since we sat around waiting for them for half the day. The next day, they sent an email telling us that they didn't have the supplies they ordered for our job & we would have to wait another week for the metal to come in. Can't take accountability & have the guts to even call & tell us this?! Have to send an email?!? 😡 After my husband responded that they better show up the following week or not show at all, they finally did show up. But of course, more issues.. They loaded the wrong color of downspouts & the shop is an hour away. After being met with the response that either the job got finished correctly by them that day or the job & $$$ would be going to another company to finish it, they decided it was probably in the best interest to make the 2 hour round trip to go back & get the correct supplies.