My technician today was Israel, and I can’t recommend him enough. My time quoted for show up was between 8 to 12 and he called at 7:50 to let me know he would be there between 8:15 and 8:30. Well, he was professional, he was also very personable. After the install/upgrade was completed, he made sure that I had the app downloaded, and knew how to login, navigate, and made sure I had no additional questions. So far, I have had no concerns with Alarm360, And will happily continue to use them
Security Systems Oklahoma City, Oklahoma
Alert 360 Home & Business Security Oklahoma City
Alert 360 Home & Business Security Oklahoma City, 7845 N Robinson Ave # H3, Oklahoma City, OK 73116
From the review pages
Write a review4.9 on Google (1,261)
Based on the 8 reviews on file.
Israel was just as puzzled as corporate tech support was, however, between the two of them they were able to find the problem and corrected the problem. Israel was very respectful and professional at all times. Awesome job!
Response from the owner
Thank you so much for sharing your experience, Kevin Byrd. We're thrilled to hear that Israel provided you with exceptional service! Our team takes pride in going above and beyond to ensure our customers feel safe and secure in their homes. Thank you for choosing Alert 360 and for sharing your positive experience with us. Best, Ashley R., Social Media Manager
Jacob was very cordial and knowledgeable. It was a very complex job that took several hours. He trained us how to use the system. We are very pleased.
Response from the owner
Thank you so much for sharing your experience, G Fitz. We're thrilled to hear that Jacob provided you with exceptional service! Our team takes pride in going above and beyond to ensure our customers feel safe and secure in their homes. Thank you for choosing Alert 360 and for sharing your positive experience with us. Best, Ashley R., Social Media Manager
By far one of the best alarm companies out there. We had a problem with our system they were there at the Promise time and completed our problems with in 30 minutes. The service rep was very educated on the system and very professional and polite. ***** stars to him! Service is pricey but well worth the secure feeling they provide!
Response from the owner
We're thrilled to hear that you had a great experience with Alert 360, Troy Peters! Our technicians are some of the best in the business, and we're so glad to hear that yours provided you with excellent service. We know that security is important to you, and we're honored that you chose Alert 360 to help protect your home. Thanks for your kind words and your business!
David was a very professional, kind & courteous tech. He fixed all 3 of my problems in a timely manner. I'm very satisfied with his work.
Response from the owner
Thank you so much for sharing your experience, Valerie Crosby. We're thrilled to hear that David provided you with exceptional service! Our team takes pride in going above and beyond to ensure our customers feel safe and secure in their homes. Thank you for choosing Alert 360 and for sharing your positive experience with us. Best, Ashley R., Social Media Manager
We love our 360 alarms and cameras. We really enjoy having Gary help us today once again. He makes sure we understand everything before he leaves and answers all of our questions.
Response from the owner
Thank you for your review, Kaydonna Pooler. We're happy you've chosen Alert 360 to protect you and your loved ones. Please don't hesitate to reach out should you need anything in the future. Best, Ashley R., Social Media Manager
Our technician Mr. Fernando came and did an awesome job! He left everything nice neat and clean. He walked around our home and assessed everything. Mr. Fernando then explained everything to us talked and reviewed with us what he would being doing for us and made sure that is what we wanted and needed.We had an overall great experience thank you so much alert 360
Response from the owner
Thank you so much for sharing your experience, Deann Freeman. We're thrilled to hear that Fernando provided you with exceptional service! Our team takes pride in going above and beyond to ensure our customers feel safe and secure in their homes. Thank you for choosing Alert 360 and for sharing your positive experience with us. Best, Ashley R., Social Media Manager
My overall experience was Very good. Scheduling was not the best in the beginning but once the work started it was excellent. Overall working with Eddie has been a pleasure. Sal and the team were friendly, courteous, patient, and helpful to name a few.
Response from the owner
Thank you so much for your kind words, Eyetoeye Marriage! We're thrilled to hear that you had a great experience with Alert 360 and that Eddie and Sal provided you with exceptional service. We'll be sure to pass along your feedback to them and the rest of our team. Thanks for choosing Alert 360 to keep you safe and secure! Best, Ashley R., Social Media Manager
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