5.0 Charita Hampton May 2024 via Google
Patrice the representative was great with helping me set up my appointment for installation. The technician Santiago did an excellent job with installing all the equipment.
Security Systems Sacramento, California
California Smart Home Pro, 1401 21st Street Suite R, Sacramento, CA 95811
4.9 on Google (114)
Based on the 8 reviews on file.
Patrice the representative was great with helping me set up my appointment for installation. The technician Santiago did an excellent job with installing all the equipment.
Mario, our technician was absolutely fabulous as well as the office staff. We love the system and feel confident that this will give greater protection for us and our home.
Installation was quick and easy - we bought a house with an existing security system and they were able to upgrade all the components and guide us through the setup process. Plan to work with them again in the future for additional upgrades as needed.
The service was excellent from the rep to the technician Santiago. They were both very patient in explaining the technical details of how the system worked. Santiago was very helpful in assisting in setting up the applications. He didn’t leave until we knew how to work the system.
Excellent experience from understanding the security packet to installion. The sale rep answer all my questions and scheduling someone to come out was easy and fast. Mario was on time for installation. He was knowledgeable and help me understand the system. Thank you!
This is my third house to have ADT in two different states. I don't know if they are the best (I haven't tried any other company), but they are consistent. I have never had any problems with their service. Their technician Mario was excellent, very thorough, and didn't hesitate to answer any questions we had.
When we moved into our new home, we were thinking about getting a security system giving the even concerning crimes happened in the neighborhood. We compared a few vendors and chose California Smart Home Pro eventually because their service package offers the highest value. It's the best choice we've ever made. Not only the customer service is great. Rena & Natalie at the office walked through the installation details and patiently answered every question we had and got us scheduled the first available appointment. The installation process also went smoothly. The technician Matt is very professional. The whole process is easy and clean. Now we can finally have our peace of mind and enjoy our new home
Adding to what other recent reviewers have said: Mario was an excellent professional who did a great job of installation and setup. He also followed through with educating us about the system and how to use it. Natalie, his counterpart who set up the contract over the phone and then scheduled everything else also did a great job. I am more than happy to recommend this business to others.
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