Agent was courteous , patient and very helpful. Problem solved. Thank you, Zach!
Response from the owner
Thank you for taking the time to leave this review! I will be sure to pass the kind words along to Zac!
Security Systems San Jose, California
Safe and Sound Security, 75 E Santa Clara St 6th floor, San Jose, CA 95113
4.7 on Google (30)
Based on the 8 reviews on file.
Agent was courteous , patient and very helpful. Problem solved. Thank you, Zach!
Response from the owner
Thank you for taking the time to leave this review! I will be sure to pass the kind words along to Zac!
I highly recommend this business "Safe and Sound" they not only have a very knowledgeable and helpful staff but they're also friendly and their techs are very professional. The service of quality was exceptional, and the turnaround time was fast and very appreciated.
Response from the owner
Thanks for the kind words, Lylliam! We look forward to continuously working with you.
I usually never leave reviews but we received GREAT customer service from Scott and Fred!! They made this whole experience easy and pleasant. They answered every question I had and explained everything to me. They installed everything in a fast and timely manner. They also made sure to clean up any mess that was left after the installation which no one ever does. I recommended them 1000x, I look forward to using their services again soon!! I have attached photos below of the great work. Thanks Scott and Fred for the AMAZING and FAST work!
Response from the owner
Hi Micaela! I appreciate you taking the time to write this review for Scott and Fred! I will definitely pass the message along to the team and I'll be sure to give Scott and Fred a special shout out during the daily tech meeting. :) We look forward to continuously working with you!
Thank you Safe and Sound for employees like Scott Reid! Knowledge, kind, attentive and very understanding of our needs with our security camera. He exceeded our expectations. He not only fixed the issues with the camera, but assisted with downloading the apps on our phones and making sure that each one was running smoothly. He adjusted all the settings to meet our needs and made sure all our questions were answered. We appreciate your services!!
Highly Recommended for those people that want clarity in there camera systems the have a great team that works closely with you we use them for our company i have no negative things about them or there work i will keep using Safe and Sound they are very friendly and respond quickly, some may say they are a little expensive but if you want the quality and long lasting they are the ones that offer it very pleased with there work. I would recommend to anyone looking for security and cameras. very easy to use there systems any questions you may have if you call them they will walk you through it and if you are very computer friendly they can show you with like team viewer, zoom etc.
Safe and Sound Security gets the job done! Our company switched from a local provider after too many ongoing issues and Get Safe and Sound came in and owned the project. They got us up and running in a few days and quickly solved any issues that popped up. They are very efficient, courteous and communicative. We look forward to the long lasting relationship and plan to use them at all our locations!
Response from the owner
Thanks so much for the kind words Erika! You guys run a first class organization and it was a true pleasure working with the entire team over there.
I felt the project went well and the response time was excellent. I don’t have any criticisms . We did have a few hiccups after the initial install, but those issues were addressed very quickly. Thanks for the great job performed by everyone at Safe and Sound!
Response from the owner
Thanks for the kind words Chris! It was a pleasure working with you guys.
As the President of Westgate Park Homeowners Association, I am pleased to say that Safe and Sound put surveillance cameras in our Association when we had been told for 30 years that it couldn't be done! The homeowners are very pleased and the price was economical; value excellent and overall an outstanding job!
Response from the owner
Kay, thank you so much for the kind words. It was a pleasure working on this project with you. Feel free to reach out if you need anything at all.
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