MSSI - Maryland Solar Solutions, Inc

Hi all... We are very pleased and happily satisfied with the service, professionalism, courtesy, and timely work that has been done by Maryland Solar Solutions, Inc (MSSI). We would recommend to anyone contemplating solar panels to go directly to MSSI. If anyone has any concerns, questions, or ambiguities in preparation for installment of solar panels, you will get honest and transparent answers from MSSI. We highly recommend them for their job that goes beyond the call of duty.

We interviewed 4 companies for our solar project. MSSI not only had the best pricing, they took the extra time to educate us about the product, capabilities, and explained to us in detail why they recommended a specific solution for us. They were by far the most knowledgeable of all the companies we interviewed. Their install team was professional and courteous demonstrating over the top consideration for our home. The office staff worked tirelessly on our behalf to fulfill every promise the sales rep made to us. I couldn't be happier with them across the board. I gave them 5 stars only because there aren't 6 stars on the ratings chart. They are the absolute best.

MSSI has two very unique qualities in the battlefield of solar equipment sales and service; One, they have NO salespeople. Colette, the company owner visits every potential client, learns their reasoning for their wanting solar, and then she decides if MSSI can meet their needs. Secondly, there is literally no one in the area that has been in the business longer nor knows the solar industry better than Colette Hayward. When it comes to service, MSSI rules. That includes every employee, from the project manager, to the single point of contact assigned to my account, to the administrator that files every permit request, to the installers. Everyone treated me like I was their most important customer. Any questions during any phase of my project were answered promptly and accurately. Finally, MSSI understands and delivers integrity and honesty one hundred percent of the time. I am completely satisfied that I chose MSSI.

I'm a licensed professional engineer and MSSI was the most impressive of the 4 installers I discussed my project with. The president of the company (Colette) spent a couple hours with us on the initial visit (and subsequent visits) and did a thorough technical inspection of our home...nobody else came close to her rigor and the level confidence she provided us. She is clearly very experienced in this business, gave us lots of perspective and answered every question in detail. The installation went exactly as promised, as did all the peripheral actions (e.g., permitting, coordination with the local utility, applying for incentives on our behalf). She also provided us numerous honest reviews of her past work (not all 5.0 as another did). I never felt like I was getting handed off between multiple employees (of questionable knowledge and motivation) as I experienced with the other installers. MSSI exceeded my expectations. I strongly recommend them.

My neighbor got solar panels a few years ago and when I was ready to get solar I asked her what company she used and she said MSSI. She said she was very pleased with the install and service over that time and that was good enough for me. My experience with MSSI is the same as hers: excellent installation job, no issues and responsiveness to questions and concerns is excellent and almost immediate. All of the MSSI employees were courteous and professional throughout the process.

Company was great to work with each & every step of the process. We literally researched for hours 5 other companies as well & did all the comparisons and very pleased we selected MSSI. They always answered every question and was very detailed for the spouse who likes “data” and science behind it all. We would highly recommend and we’re enjoying not having an electric bill :) That money now goes to paying for the panels.

Two different installations of solar panels by MSSI done with professionalism and gracious accommodation to our daily routine. First installation gave us a dramatically reduced electric bill, with the second installation a few years later to make us almost energy independent. Top-of-the-line, industry highlighted components installed at a competitive price both times. Clean installation even acknowledged by the county inspectors. Recommend highly.

I turned to MSSI for all steps of installing a ground-mounted solar array. From beginning to end (and beyond--they are still making sure that everything is working as it should and that I'm getting the various credits that I am due), the whole team has been wonderful. I feel very fortunate to have found Colette and her colleagues. I recommend them without reservation.