★ 4.5 on Google (211)
5 ★ 4
4 ★ 0
3 ★ 0
2 ★ 1
1 ★ 3
Based on the 8 reviews on file.
★★★★★ ★★★★★ 1.0 Dawne Paulhus May 2024 via Google
unfortunately we didn't have a great experience. We have been waiting for 2 months for the promised return of 750$ - return calls go unanswered. We wanted to install but the initial promises were not kept. As a professional of 39 years, I was extremely disappointed in the lack of transparency. I hope the company keeps their word of giving us our money back....we are still waiting...the checks in the mail so they say.
5/6 we are still waiting a response, PLEASE Advise.
★★★★★ ★★★★★ 1.0 Letzy Quiles March 2024 via Google
Run as fast as you can. Stay away from this company. They are only good until you sign that contract. The used a subcontractor to install the panels. My roof is leaking and I have black mold in my attic. Elite sent the company who installed them to do an inspection. When they came they said the roof is too old so that’s why is leaking. I contacted Elite again and told them I was told an inspector cleared my roof before installing panels as good (but of course they did since they just wanted to sell me the panels) the second company I had come said the panels were installed wrong and that’s why it was leaking. They sent a team to fix that, but said company said i need a new roof and the wood in my attic that has black mold has to be replaced. Now Elite is ignoring all my calls and voicemails. Meanwhile my daughter is having a nasty cough and respiratory issues and her room is right where the attic entrance is. This people only care about making their sale. I will not stop until this is fixed. Contacting lawyers today. Don’t let my nightmare become your nightmare. Stay away from Elite.
★★★★★ ★★★★★ 1.0 Melanie Deegan January 2024 via Google
Don’t do it! I was lied to from the beginning applied in May told I would be up and running by July didn’t get online until December. Had my first leak in January of 2023 still having leaks mold is now growing and Elite keeps passing the buck blaming the installer that they hired! And now they are saying my mold problem is caused by the leaks although I never had mold until the leaks started. I still have leaks over a year later and there is still no resolve to this problem. I have been asking for a manager to call me for months noone calls. I have been asking for a copy of the multiple repair orders never received. Also please note I hired a mold specialist who says my mold is from the leaks.
★★★★★ ★★★★★ 2.0 Andrew Rivera October 2023 via Google
Initially, I was excited about becoming an Elite Energy Consulting customer. At the time, the company had great reviews. I was looking forward to saving a ton of money on my electric bill.
My sales rep told me that the CEO, Josh Jones, wanted to help as many people go solar as possible.
I recently moved into my home with my young family and was excited for the next step after I passed the soft credit check.
Elite was going to send an engineer to my house to conduct a site survey and inspect my roof and electrical panel.
I was pleased when Elite covered an $800 electrical upgrade. During the survey, they didn’t find any issues with my roof.
Within a couple months, my panels were installed and I was telling all my friends and family to sign up for solar with Elite.
Then, the mess began. I was using an app to see how my panels were performing and I received an error message. My entire system went down. I had to pay my solar bill and regular electric bill. It was costing me hundreds of extra dollars.
Elite replaced a fuse and fixed everything, but I still haven’t been compensated by Sunnova.
A few months later, I noticed my roof was leaking. I was getting water damage in my attic and home.
I am puzzled how Elite didn’t pick up on this at the site survey. Elite sent out three guys to follow up on a complaint I made about it. They said that during the site survey, they only inspect parts of the roof where the panels are being installed. One guy offered to do a patch job as long as I would sign a waiver so Elite wouldn’t be held liable. I refused. He told me that if I had an issue to contact a lawyer. Then, he walked away. Now, I am going to have to pay thousands of dollars for a new roof when I would have initially included it in my solar proposal. I also have to pay thousands of dollars to have my panels removed, stored, and installed again after the roof is replaced. This is simply not what I envisioned when I became a customer with Elite.
I can’t imagine that Josh Jones doesn’t want to make this situation right.
★★★★★ ★★★★★ 5.0 Patricia Crawford April 2023 via Google
Lou Fortes was the first of several solar salespeople allowed in our home due to his honesty, extensive knowledge and professionalism. Putting panels on the front of our house has always been a major deterrent until the attractive SUNOVA/ ELITE panels which blend seamlessly with our roof. The entire Elite Team has worked tirelessly to insure our satisfaction. If you are serious about solar energy, ELITE is the company to trust.
Response from the owner
Hello Patricia! Thank you so much for reaching out! We love to hear about the awesome and honest work! That is our goal here at Elite! Please reach out if you have any questions!
★★★★★ ★★★★★ 5.0 Kelly Silvia March 2023 via Google
We had an incredible experience with Elite! The savings is amazing, the panels are sleek, and we love their guarantee program as well! But the #1 reason to choose Elite is Joel Ryan! He and his team make the entire process seamless! These are true professionals which is such a breath of fresh air!
★★★★★ ★★★★★ 5.0 jennifer moriarty-kormylo February 2023 via Google
Jim Sementilli and the Elite team were great. Jim was extremely helpful and honest regarding the entire solar process. We had other solar companies come and I could immediately tell what they were selling was not honest.
One of my main concerns was my new roof. Jim brought the mounting bracket when we met which was really an impressive part. I no longer had concerns. Elite also made sure the panels were installed on my roof joists. They did an excellent job. The project was really seamless and Jim even came by during the install to make sure we were satisfied. Jim kept us informed through it all. I highly recommend Elite and Jim Sementilli if you’re considering solar.
★★★★★ ★★★★★ 5.0 Justin Luther July 2022 via Google
Josh Kekac and the whole Elite Solar team were the only choice for us to go Solar on our Home. I am not one for too much details but I picked this company exactly for that, to handle everything and not have to worry at all! Very Professional, thorough, and quick to Install. The Panels were up and finished within a half Day! Crazy good Team. Will recommend to anyone thinking of going Solar.