We called Alpine Tree Service to take care of some limbs we had concerns over that were hanging over our neighbors property. We were told that it wouldn't be a problem to trim them back 8-10 feet to get them back into our property. Unfortunately those limbs are still there now and still a concern to us and our neighbors. The crew that came out was amazing, courteous and did an incredible job cleaning up. I am happy that others had a good experience with this company, we are unfortunately not among them. When we brought up these concerns the owner reached out and offered to come back out and "scar and kill our tree" in his words. After how he and his receptionist spoke to my wife and I over the phone we declined their offer. As of today the limbs are still dripping and killing the grass below and we are hiring another company to come and take a look.
Response from the owner
We apologize for not addressing your primary concerns with the branches. In our expert opinion, cutting the two branches off in question would cause extreme harm to your tree. We did offer to come back out, and we were turned down. Please give us a call at (970) 243-9222 so we can rectify the situation promptly. Thank you for your feedback.