Skip to main content

Window Replacement Hull, Georgia

Universal Windows Direct of Athens

4.8 (25)

Universal Windows Direct of Athens, 169 Smith Rutledge Ln, Hull, GA 30646

Universal Windows Direct of Athens — photo 1

From the review pages

Write a review

4.8 on Google (25)

5.0 Linda H April 2024 via Google
Great experience from sales to installation to follow-up. No high pressure sales or gimmicks. Installers were experienced and work was impeccable. Follow-up on a minor factory error in the order was handled quickly and professionally.

Response from the owner

We appreciate your business! Please don’t hesitate to let us know if you need anything. Thank you for choosing us!

5.0 Madeline Rivers April 2024 via Google
Dwight and his crew handled a difficult window instal with ease! Great dealing with them

Response from the owner

Thank you for allowing us to service your window needs. We appreciate your business!

5.0 Jamie Mimbs March 2024 via Google
Amazing, great and professional service! Dwight was easy to communicate with and is so personable. The 3 guys that came out to do the window install were very professional and efficient and did a great job. They even took our blinds down and put them back up while cleaning around all of their work areas. Overall A+ service and product! Our windows are amazing!!!

Response from the owner

Thank you so much for your business and this wonderful review and for the opportunity to improve your windows. Please do not hesitate to let us know if there is anything you need in the future.

5.0 Suzan McCullough February 2024 via Google
I had a wonderful experience with Universal Windows. From the sales experience to the installation. Watching the install crew work as a team was pretty amazing. I had 6 1964 windows with storm windows..very funky. My home looks so modern now. The cost was so reasonable I should have done this years ago. The guys went above and beyond by repairing a window someone else had installed improperly!!. I can't say enough good things about these pros! Thanks so much.

Response from the owner

Thank you so much for the opportunity and the wonderful feedback. We appreciate everything. The photos look amazing please let us know if there’s anything else you need.

5.0 Christine Blinco October 2023 via Google
Universal Windows did a great job replacing the windows in our condo at Reynolds Lake Oconee! The quote was straightforward and reasonable, Dwight was responsive to all of our questions, and Rod and his crew installed the windows quickly and cleaned up the mess as they went. We are very happy with the result! I’m so excited we can open our windows again!

Response from the owner

Thank you for your positive review of our window installation service at Universal Windows! We're glad to hear that we were able to provide a straightforward quote, answer your questions promptly, and complete the installation quickly and cleanly. We appreciate your business and are thrilled that you are happy with the result!

5.0 Karen Spellman October 2023 via Google
I am blown away by this company! Great value for great windows! Customer service is amazing, no pushy sales people, just honest, down to earth folks. The installation team was awesome and fast. Even added a window that was never there and turned an unusable door into a window. One window was not delivered in perfect condition, so they automatically sent in a replacement request without even a question. I LOVE, LOVE my new windows and trim.

Response from the owner

Thank you for taking the time to review our window installation service. We apologize for the inconvenience caused by the window that was not delivered in perfect condition, and we appreciate your understanding and patience as we quickly addressed the issue by submitting a replacement request. We're thrilled to hear that you love your new windows and trim, and we're glad that you had a positive experience with our customer service and installation team.

5.0 Anna Carter October 2023 via Google
This company replaced 4 sliding glass doors as well as the majority of our windows. They also closed in one sliding glass door to a window. We were very pleased with all aspects from workmanship to professionalism. Mr. Rutledge was highly professional in the initial meetings with my husband and myself to provide estimates and show product samples. He was completely straightforward with the pricing. I was pleased that he was not a “yes man” and was honest about what options would work best for us in terms of function and finances. The crew worked efficiently and did great work. They quickly addressed any issues that arose.

Response from the owner

Thank you for taking the time to leave such a positive review! We're glad to hear that you were pleased with our workmanship, professionalism, and straightforward pricing. We appreciate your business and feedback.

5.0 Eddie Launder March 2023 via Google
Dwight came out with options on our 16 windows that needed to be replaced. He was very nice and explained everything very clearly. I am a person that goes with my gut feeling and he wasn’t pushy and he put us at ease with the decision. I purchased the windows and the crew that came out was amazing. Ron the foreman has put together a top notch crew. They have been together along time and it shows. They all knew there job and did it well. The windows were installed in less than eight hours and they hauled off all the debris. I would recommend them for replacing your windows. The price is better than the box stores and the windows have made a world of difference with noise and drafts. I am very pleased and wife is happy.

Response from the owner

We appreciate your business and thank you for the opportunity! Please let us know if you need anything.

More window replacement pros in Georgia