Universal Windows Direct of Athens

Great experience from sales to installation to follow-up. No high pressure sales or gimmicks. Installers were experienced and work was impeccable. Follow-up on a minor factory error in the order was handled quickly and professionally.

Dwight and his crew handled a difficult window instal with ease! Great dealing with them

Amazing, great and professional service! Dwight was easy to communicate with and is so personable. The 3 guys that came out to do the window install were very professional and efficient and did a great job. They even took our blinds down and put them back up while cleaning around all of their work areas. Overall A+ service and product! Our windows are amazing!!!

I had a wonderful experience with Universal Windows. From the sales experience to the installation. Watching the install crew work as a team was pretty amazing. I had 6 1964 windows with storm windows..very funky. My home looks so modern now. The cost was so reasonable I should have done this years ago. The guys went above and beyond by repairing a window someone else had installed improperly!!. I can't say enough good things about these pros! Thanks so much.

Universal Windows did a great job replacing the windows in our condo at Reynolds Lake Oconee! The quote was straightforward and reasonable, Dwight was responsive to all of our questions, and Rod and his crew installed the windows quickly and cleaned up the mess as they went. We are very happy with the result! I’m so excited we can open our windows again!

I am blown away by this company! Great value for great windows! Customer service is amazing, no pushy sales people, just honest, down to earth folks. The installation team was awesome and fast. Even added a window that was never there and turned an unusable door into a window. One window was not delivered in perfect condition, so they automatically sent in a replacement request without even a question. I LOVE, LOVE my new windows and trim.

This company replaced 4 sliding glass doors as well as the majority of our windows. They also closed in one sliding glass door to a window. We were very pleased with all aspects from workmanship to professionalism. Mr. Rutledge was highly professional in the initial meetings with my husband and myself to provide estimates and show product samples. He was completely straightforward with the pricing. I was pleased that he was not a “yes man” and was honest about what options would work best for us in terms of function and finances. The crew worked efficiently and did great work. They quickly addressed any issues that arose.

Dwight came out with options on our 16 windows that needed to be replaced. He was very nice and explained everything very clearly. I am a person that goes with my gut feeling and he wasn’t pushy and he put us at ease with the decision. I purchased the windows and the crew that came out was amazing. Ron the foreman has put together a top notch crew. They have been together along time and it shows. They all knew there job and did it well. The windows were installed in less than eight hours and they hauled off all the debris. I would recommend them for replacing your windows. The price is better than the box stores and the windows have made a world of difference with noise and drafts. I am very pleased and wife is happy.