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Window Replacement Pooler, Georgia

Southern Industries Home Improvements

4.8 (144)

Southern Industries Home Improvements, 1018 US-80 suite 603, Pooler, GA 31322

Southern Industries Home Improvements — photo 1

From the review pages

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4.8 on Google (144)

5.0 Teneka Bartlett May 2024 via Google
Rollin was very professional. He had to make up for another person not showing up the weekend before(not going to call his name). Rollin did an outstanding job explaining both product lines. Rollin used his knowledge of the products to help us create what we wanted for both our bathrooms. Rollin went out of his way to win our business. Rollin went as far as calling his supervisor and then the supervisor boss called in as well to help him secure our business. Rollin did everything in his power to make sure we were under contract before he left my home. Rollin is a stand up sale rep. Once the work is done I'll update my review.

Response from the owner

🌟 We deeply appreciate you and your trust in us! 🙏 We're thrilled that we could provide you with the information you needed to make the best decision for you and your family. 🤝 We eagerly anticipate the next stages of your project as we embark on this customer journey together! 😊 Thanks again for choosing us! 🏡👨‍👩‍👧‍👦

5.0 Jules Hooker May 2024 via Google
Mike was absolutely awesome. He went over everything and explained both materials they use. Also Mike went over how they install the new shower. Mike is very thorough and he make sure you understand everything

Response from the owner

🌟 Thank you for the fantastic 5-star review! 🌟 We're genuinely grateful for your kind words and support. 😊 Your feedback means a lot to us, and we appreciate your trust and satisfaction. We are thrilled to hear Michael was so helpful. Thank you for choosing us!

5.0 Carol Rivers February 2024 via Google
The representative from Southern Industries, Mike Peet, was knowledgeable, patient, on time and he did not pressure me. The products from BCI acrylic and Kohler really sell themselves and Mike helped me put together a tub to shower package that I loved. Another factor that impressed me was that they do the tub removal and shower install in one day.

Response from the owner

🌟 Thank you for the fantastic 5-star review! 🌟 We're genuinely grateful for your kind words and support. 😊 Your feedback means a lot to us, and we appreciate your trust and satisfaction. Also, we are thrilled to hear Mike Peet was so helpful! If there's anything more, we can do for you in the future, please don't hesitate to reach out. Thank you for choosing us! 🏡🙌

5.0 Danny Hawk February 2024 via Google
Taylor came out and listened to all my concerns regarding the cost of replacing my old shower/tub insert with a much nicer shower. It really needed replacing and I have been dealing with for several years since I moved in my home. He showed me options to stay within a payment I felt comfortable with as a single income and veteran. He was super polite, friendly and professional and made me feel comfortable throughout the whole process. I can't wait until it's installed! Also very pleased this company works with Wells Fargo for home inprovement projects!

Response from the owner

🌟 Thank you for the fantastic 5-star review! 🌟 We're genuinely grateful for your kind words and support. 😊 Your feedback means a lot to us, and we appreciate your trust and satisfaction. Thank you for choosing us! 🏡🙌 We can't wait to assist you with all your home improvement projects!

5.0 Edward Antonell February 2024 via Google
Rollin was prompt and on time for our appointment. He was very polite, knowledgeable, and informative about the product and service. He worked with us and was able to get us a deal we could work with. A very pleasurable experience .

Response from the owner

🏆 We're honored by your 5-star review! 🌟 It's wonderful to hear that our representative was helpful. 🤝 We can't wait to assist you with all your home improvement projects.

1.0 Michael Chastine January 2024 via Google
The materials for the walk-in Kohler shower and were great. But the reason I had it install was due to a Mother-in-law who had a stroke and doesn't have full use of her right side. Her and my wife have fell in it. The salesman that came out was informed of this as was the installer. The floor is slick. I paid over $15G for this. They said that their is nothing they can do to fix it. It sucks that it can't be fixed.

Response from the owner

Dear Mr. Chastine, It was a pleasure to speak to you today. Again, I am so sorry about your Mother in law's fall in the shower. I am so glad to hear all checked out well with her health. As you spoke to the Pooler branch yesterday, the suggestions were made to install a shower mat, non slip adhesives strips, or if needed we can offer the slip resistance coating. I am so glad to hear the grab bars and shower seat were installed and are helpful. I will await to hear from you if we can be of any other assistance. We appreciate you and are here to help any way possible. Our sincerest thoughts, Southern Industries Home Improvements 1-800-992-2400 extension 1002 (Fran)

5.0 Joseph Rutter January 2024 via Google
Very positive experience with the sales person (Mark Levy), the guy who came later to re-measure my bathtub/shower, and the two professionals who installed my new walk-in shower. They worked non- stop for 8 or 9 hours, without a lunch break, and did a fine job. The quality seems very good.

Response from the owner

🏡 We appreciate your 5-star review! 🌟 Your feedback is essential to us, and we're thrilled to know that you're satisfied with our service. 🤝 Your trust and support inspire us to maintain excellence. If there's anything more you'd like to discuss or if you require assistance in the future, please don't hesitate to get in touch. Thank you for choosing us! 🏆

5.0 Sally Jenkins November 2023 via Google
My home visit with Daniel was such a great experience. He was patient, knowledgeable, and well equipped for the job. I would recommend him for any job site. I thank you guys for choosing one of your best employee. Your company has some great offers and rather I'm awarded the loan or not for this project, I really enjoyed meeting Daniel and pray for much success. Again I say thank you for coming out to my home and doing an awesome job selling yourself and Southern Industries. Ms. Sally Jenkins

Response from the owner

Thank you for the 5-star review! We are so glad our representative was so helpful! We are looking forward to completing your home improvement needs! We appreciate you!

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