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Electrical Oakland, California

Five Or Free Electrical Solutions

4.7 (81)

Five Or Free Electrical Solutions, 4096 Piedmont Ave #316, Oakland, CA 94611

Five Or Free Electrical Solutions — photo 1

From the review pages

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4.7 on Google (81)

5.0 liz apodaca April 2024 via Google
Thank you to everyone at 5 or Free Electrical who had a part within our complicated job. They were thorough from start to finish. Everything was explained and completed with top notch customer service. We highly recommend them and will use them again if needed!

Response from the owner

Liz! Thank you so much for your kind words and your patience throughout your project. It was a pleasure meeting you helping ensure your properties rewiring project was buttoned up. We're delighted that from start to finish you had an exceptional experience and we truly appreciate your recommendation. We look forward to serving you again in the future if any future electrical projects come up. Please don't hesitate to reach out. All the best, Gilbert, Jon, and your electrical team @ Five or Free

5.0 Ellen March 2024 via Google
We hired Five Or Free Electricals Solutions for full house RE-wire. The work was completed in a timely manner. The house was left clean and all the openings were nicely patched. Highly recommend!

Response from the owner

Ellen, Your 5 star review is deeply appreciated; Home rewiring projects can sometimes be challenging and reading another review from a satisfied and happy customer definitely is an encouragement to our team! Thanks for trusting us around your home and family; We're delighted to hear that you were satisfied with our timely completion, cleanliness, and the attention to detail in patching openings. Please remember that If you ever have any electrical needs or repairs in the future to take advantage of our extensive warranties and don't hesitate to reach out. It was a pleasure serving you and your family. Promises kept, Your dedicated bay area electricians @ Five or Free

5.0 Michael Bergen February 2024 via Google
We've had a number of large jobs done by Five Or Free, but this was a small one - our kitchen light fixture didn't survive the storms, and when we went to replace it there was no electrical box in the ceiling (the old fixture was screwed into the lath). Tim came out the next morning, and in very short order put in a box, installed the new light fixture, cleaned everything up (he even patched the holes from the previous light fixture), and adjusted the light to our preference. There is nothing I can think of that he could have improved, I wish all contractors were this on top of things.

Response from the owner

Dear Michael, Thank you for entrusting us with your electrical needs and for taking the time to share your experience! We're delighted to hear that Tim was able to efficiently address the issue with your kitchen light fixture and exceed your expectations. Your kind words mean a lot to us, and we appreciate your continued trust in our services. If you ever have more projects or questions in the future, feel free to reach out. We're here to help! Best regards, FIVE OR FREE ELECTRICAL TEAM!

5.0 Ira Stein February 2024 via Google
We had our electricity turned off unexpectedly by PG&E a few days ago because we had a hazardous wiring situation. I called Five or Free Electrical, and they arrived within about an hour to assess the situation. That was already amazing as I had called several other companies who said they couldn't come right away. They then returned early the next day to remove and change our service panel/fuse box to a 200A modern version. They updated the wiring, the riser, and ground rod, and other things, all in one rainy day. And they were very responsive and pro-active to getting the city permit person there on the same day. They called PG&E incessantly throughout the night and morning, and we got our electricity turned back on the following morning by PG&E. I'd say the best characteristic is they seem to really care all the time that the customer is satisfied and fully understands the process which is happening. They also have a long warranty period of 7 years for parts and 17 years for service!

Response from the owner

Dear Ira, Thank you for sharing your experience with us! We're grateful for the opportunity to assist you during a challenging situation and appreciate your kind words. We're thrilled to know that our team's prompt response, efficient work, and dedication to customer satisfaction made a positive impact. Your feedback about our team's care and communication is invaluable. If you ever need further assistance or have questions in the future, please don't hesitate to reach out. We're here for you! Warm regards, FIVE OR FREE ELECTRICAL TEAM!

5.0 Stacy McDonald February 2024 via Google
Eric Densmore was great to us. He was very thorough and explained what was going on with my electrical by showing me pictures of what I had vs how it was supposed to look. We had other technicians come out previously and sold us a lot of fear with a high price tag. He showed us what was wrong with our panels and how it would be fixed at a fair price, our next question was how soon can we do this? Working with Eric made it easy to set up quickly and it's like a huge weight has been lifted! Thank you for taking good care of us!

Response from the owner

Hello Stacy, Thank you for your wonderful review! We're thrilled to hear that Eric Densmore provided you with a thorough and transparent experience, explaining the electrical situation by showing you pictures and offering solutions at a fair price. We understand the importance of timely service, and we're glad that working with Eric made it easy for you to set up quickly. We appreciate your trust in our services and are delighted that we could alleviate the weight on your shoulders. If you ever have more electrical needs or questions in the future, please don't hesitate to reach out. We're here for you! Warm regards, FIVE OR FREE ELECTRICAL TEAM!

5.0 Kate Gilpin January 2024 via Google
Five or Free’s interactions with me have all been outstanding. They scheduled me quickly, and were very prompt in arriving. Tim was simply terrific: an expert electrician, as well as extremely nice. He answered all my questions, and went out of his way to charge me very reasonably. Just an ideal experience. I’ll definitely be calling Five or Free again, and you should, too!

Response from the owner

Kate! Thank you for your glowing ⭐️⭐️⭐️⭐️⭐️ review! We're thrilled to hear about your outstanding experience with Five or Free and particularly with our star Tim. As a residential electrical company serving the Oakland, East & South Bay area we are always striving to separate ourselves from the myriad of questionable electrical shops by providing professional, reliable, and accurate electrician services; recommending what is NECESSARY electrical work. We truly appreciate your kind words and your trust in our services. It would be our pleasure to assist you again in the future. If you ever have more questions or electrical needs, don't hesitate to reach out. We're here for you! Promises kept, Your Electrical team @ Five or Free

5.0 SHAYANA ALEJANDRE January 2024 via Google
Carlos Thomas Jerry and Chris had been working on my house for about 3-4weeks and these guy’s were honestly awesome. They were consistent considerate polite and very professional. These guys worked long days in the cold in the rain to make sure we got what we needed. They made sure to clean up after themselves. The way they fixed everything up the outcome of there work we are very much satisfied and will definitely always go with this company in the future again! Thank you so much!

Response from the owner

Shayana, Thank you very much for such a passionate review we greatly value our customers feedback! We're thrilled to hear that Carlos, Tomas, Gerry, and Chris provided you with an awesome experience while they rewired your home these last few weeks. We are so thrilled you are happy with a job well done and will be more than happy to help you with any future electrical projects. Promises kept, Your electrical team @ Five or Free

5.0 Cathy Belle November 2023 via Google
This was a large residential job that took about 2 weeks. The work was well done and they were respectful of us and of the property. I was particularly impressed by Evan Ruenz, who supervised. He was knowledgeable and helpful (and treated his crew well). They accidentally broke a sconce and Evan found an attractive replacement immediately. When the job was finished, it was cleaner than when they started. Renovations never go exactly according to plan. It's how a company responds to those situations that tell you whether they are truly customer service oriented. Five or Free is the real deal.

Response from the owner

Catherine! In this cold weather it warms our hearts to have read your review of your experience us! We take immense pride in our craftsmanship and professionalism and are committed to maintaining a high standard of workmanship while respecting both our clients and their properties. We will pass along your kind feedback to Evan. We do appreciate your patience and grace regarding that incident with the light and are glad you like the replacement fixture for the one we broke. Addressing such situations promptly and effectively is crucial to us.. mistakes happen but it's how we respond to those mistakes that matters most. Thank you again for trusting us with your homes electrical needs and for recognizing our commitment to excellence. If there's anything more we can do for you in the future, please don't hesitate to reach out. Happy Thanksgiving 🦃, Your Electrical Team @ 5 or Free

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