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Electrical Rancho Cordova, California

Mr. Electric of Rancho Cordova

4.8 (107)

Mr. Electric of Rancho Cordova, 11423 Sunrise Gold Cir STE 10, Rancho Cordova, CA 95742

Mr. Electric of Rancho Cordova — photo 1

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4.8 on Google (107)

5.0 Michael Amaro April 2024 via Google
We have a home built in 1925. The technician had to get creative to replace a 220 juncture box. Outstanding work. Very satisfied.

Response from the owner

Thank you so much Micheal for your review. We strive to have a solution for any possible problem. Keeps us in mind for your future electrical needs. Thank you! - Your friends at Mr. Electric

1.0 Mack Kopp April 2024 via Google
Recently, I required the services of Mr. Electric for a minor electrical issue. To my surprise, an easy flip of a breaker was all that was needed. I was surprised by the high cost of the service call of $345 was not adjusted. While the technician was very professional and resolved the problem efficiently, the lack of an adjusted service fee by the company left me feeling disappointed. In today’s market, where excellence and customer satisfaction should be paramount, it’s disheartening to see a focus on profit overshadowing the quality of service. A company’s reputation is built on trust and fairness, and I believe Mr. Electric missed an opportunity to demonstrate these values. I hope that in the future, Mr. Electric will consider a pricing model that reflects the complexity of the work performed, ensuring that customers like myself feel valued and fairly treated.

Response from the owner

Mackenzie, we're sorry you didn't have a positive experience with us, as we always strive to provide superior electrical services. When we spoke with you, we informed you of our upfront, flat-rate basic service call fee, which you accepted. When our electrician was at your home, you both went out to the breaker box to see if it had been reset correctly, which it was not. Our electrician showed you how to correctly reset a breaker and then proceeded to double-check the wiring you had done for your ceiling fan installation. He noticed strands of copper wire protruding out of a wire nut and touching the metal of the fan, which caused the short and tripped the breaker. He reinstalled the wire nuts correctly to mitigate any future issues. He also disconnected the switch and hardwired it due to the fan having a built-in brain. As you can see, we did more than flip a breaker switch, and at the time, you were aware of the services we were providing to you and were fine with the basic service charge of the appointment. We apologize for any disappointment, as we value providing our expert electrical services to the members of our community. We hope to help you again, and we wish you all the best moving forward. The Mr. Electric Team

5.0 Kathleen North January 2024 via Google
After having Oleg of Mr. Electric of Rancho Cordova address three separate electrical issues at my residence, I am happy to give him a "five star rating." Oleg is professional, personable, and extremely efficient. And he is more than willing to explain his findings and how he will address each electrical problem. Motivated to complete other electrical projects at my home, I asked for estimates which I received almost instantaneously. Wanting to make upgrades to my older home, Oleg also helped me to prioritize. As an older person who has had less than satisfactory interactions with various contractors, it is important that I feel confident with the technicians I allow to enter my home. Oleg is very respectful and an asset to Mr. Electric. I intend to recommend Mr. Electric to my friends, family, and neighbors. And as I continue to complete other projects, I will specifically ask for Oleg to assist me.
5.0 Kathleen Stewart December 2023 via Google
Oleg was on time, efficient, personable and more importantly professional. He kept me informed in the process of the lights and choices. He is an asset to,Mr. Electric. Based upon his service, I would use Mr Electric again, specifically asking for Oleg as my go to person at this Company.

Response from the owner

Thank you so much Kathleen for your review. We appreciate your acknowledgment of Oleg. Keeps us in mind for your future electrical needs. Thank you! - Your friends at Mr. Electric

5.0 R S December 2023 via Google
Very Professional. Accomplished work per agreed scope, estimated cost, and timeline quoted. Highly recommend.

Response from the owner

Thank you for your kindly review. We appreciate your business and hope to continue working with you for your future electrical needs!

5.0 Heather Galloway April 2023 via Google
After meeting with 4 other electricians, Mr. Electric was a breath of fresh air. We had flickering and arcing in an old panel and Oleg came out and repaired it. Not only was the work well done, and clean but we had power back quickly. Oleg was professional, courteous and kept me informed as he went along. Suffice it to say, Mr. Electric is the place I’ll be calling for any electrical needs. Thank you to the whole Mr. Electric team, peace of mind is priceless!

Response from the owner

Heather, thank you for taking the time to write us a review. We are glad we could help you and glad to hear that you had a good experience with Oleg. Keep us mind for your future projects. Thank you.

5.0 Michele Denham March 2023 via Google
From the start, in giving me the estimate…to the completion of the first 3 projects, Oleg, the Electrician, provided excellent work and most importantly, I immediately felt comfortable with him. He is professional and was happy to answer all my questions without hesitation. When all of my projects were completed, great care was taken to make sure that my home was left clean, and in the same way I had it before they started working. It was very nice not to have to go behind each person and clean up after them. Oleg, William and the team at Mr. Electric made sure I was completely satisfied. My previous experience with other electrical companies has not been to my expectations nor satisfaction. But, my new electricians at Mr Electric Rancho Cordova, provided such a high level of customer service knowledge. I know Mr. Electric truly cares about the customer experience. I must say that each person I had the pleasure to have work on my home was very good, but Oleg is quite Exceptional in his knowledge and demeanor. And, I also thank his colleague William; he also displayed the qualities I expect in a professional working in my home. Again, I highly recommend this company and am thrilled to finally have found my Electricians!

Response from the owner

Thank you for your review, Michele! we are glad we could help bring what you wanted to your house. We appreciate your recognition of Oleg and William. Keep us in mind for your future electrical needs.

5.0 Ruth Guerrette December 2021 via Google
changed out 2 light fixtures from regular bulbs to LED in our church, as they go out we will change the other ones to LED. Thank you Vasiley Vasiley was very professional and explained everything to me.

Response from the owner

Hi Ruth! We appreciate your glowing recognition of Vasiley. Our technicians are all skilled and strive to be courteous and professional. Let us know if there is anything else, we can do to assist you.

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