Pacific Coast Home Services

Stay away. Waited 4 hours+ outside original appointment window for the technician to arrive. The technician is 100% sure the heat pump is broken and needs a total replacement. With another company, they quickly figured out the wiring issue. Paid 250 dispatch fee for nothing helpful.

I had a great experience with this company Shout out to Nicole from call center she was able to respond to an emergency I was having in a timely manner. Nicole was able to dispatch a technician within 1 hour technician Rafael arrived earlier than expected Rafael was very thorough and performed a full home plumbing inspection.He explained why my sewer was backing up and provided me some options he was able to fix the issue immediately. Overall I am very happy that I came across pacific coast home services

I called Pacific Coast in a panic- my propane fireplace was smelling like a strong gas leak. In the middle of winter. A live person answered the phone! They scheduled me right away! Omar showed up at exactly the time he said he would. He was fantastic. He spent almost four hours getting our fireplace in working order. He took the time to answer all my questions. You could tell he cared immensely for his tools and doing the job right. We were very impressed! The price tag was steeper than I planned and I was a bit shocked but after seeing the work he did I feel very good about my purchase. I got what I paid for and I would definitely recommend Pacific Coast (ask for Omar!)

I tried them out to clean out a storm drain (not sewer). Easy job, 50 ft line, exposed at one end with a clean out, the other end of the pipe is in an accessible dry well. They spent 15 min trying and pulled out a few small roots and said they can't get through. And that cost $1200. I could pay several hundred more and have them try with a bigger snake but I had to sign a form that if they damaged my pipe it wasn't their fault. These two clowns hardly knew which end of the snake was the business end. On top of that they charge 3.5% for paying with a credit card, as though I might happen to have $1200 cash instead. They are not professional - they lack experience. Sending two young guys off the street who make a feeble attempt at repair and call it quits is borderline fraud. I will never call these guys again. I've labeled their phone # in my system as FRAUD ALERT just in case in 3 years I forget.

After their first visit and repair of our heater, Jeremy recommended a duct cleaning because there was evidence of dust accumulation. At first I thought it would be something I could do but decided to let them handle it. They cleaned the blower and entire duct systems. What a difference it made. The heater works more efficiently now and requires only a short amount of time to heat up the home. It was a good decision since it has been at least 8 years since it was last cleaned. Very professional and came prepared with boot covers, masks and plastic covers for carpets and flooring. I recommend their service to anyone who needs duct cleaning.

I called Pacific Coast Home Services after a failed DIY attempt to replace a thermostat. My furnace wasn't responding to the new thermostat and with exceptionally cold morning temperatures it was imperative that I got my furnace working again ASAP. It was great to actually speak to a human when I called. They were able to send a technician the next morning. Luis was very polite and clearly communicated what he needed to do in order to diagnose the problem and ultimately fix it. Luckily, it was fixable on the spot and did not require ordering/waiting for any expensive parts. I appreciated Luis' honesty and clear communication.

From the making/changing of the appointment to the completion of the job, everyone at Pacific Coast Home Services was professional and helpful. They were great at communicating, listening, and responding promptly to inquiries. I was feeling anxious about the electrical work, but the electrician Chad arrived on time, did some diagnostic tests, explained what he did along the way, and repaired the problem quickly and efficiently. I don't know how their fees compare to others, but Chad's expertise was well worth the price. I was very happy with the overall services of this company and would recommend them.

I hired Pacific Coast to replace my 2 wall heaters with new units as well as the ducts from the heaters to the roof. I also had them blow insulation into my attic. By bundling that into the heater work, they gave me a very nice discount. I especially appreciate tech/salesman David Earl Glover who took several hours to explain the pros and cons of wall heaters vs. central heating. He did a thorough inspection of my heaters and my attic. We signed the contract on a Friday and the heaters/ducts were installed on Monday - and with permits, too! The techs who came to the house were Covid protected, were knowledgeable, thorough and personable. They cleaned up after themselves as well. Communication with their office personnel was always pleasant. Mr. Glover let me know that if I had any questions or issues I could call him at any time. I am really happy with Pacific Electric, Heating & Air. I highly recommend them!