Myers Flooring - Atlanta

Incredible selection. Jordan was a font of knowledge. Great prices. Worth a look.

Wonderful new location with amazing customer service. Five stars!

I would need to write a novel to express my displeasure with Myers Carpet. They do have great choices in flooring and carpets.

I was helped immediately and shown around the store rugs that were in my price range. They were friendly, helpful and easy to work with. They loaded the rug into my car and I was given an amazing deal on my new rug. I’ll be back for sure. Thank you Myers!!!

Very poor customer service and unreliable! Recommend going somewhere else! This place is not the Myers Carpet that it was many years ago. One bad experience after another.

My husband and I have had the most amazing experience thanks to Jordan Dean. He is so incredibly knowledgable about all of their product and has continually helped us every step of the way with our projects. We are so thankful for him. He's always happy to help no matter how many questions you have!

First trip to Myers we had to ask for a sales rep to help us. After explaining my situation of needing to install a stair runner and area rug to for my dog we were taken out to the warehouse and hardly ever checked on. Had to go back and find the girl helping us. I still had them send someone out to measure. Once the measurements and photos were sent back to my sales rep I didn’t hear anything for 2 days. I finally called her and it happened to be her day off so I left a voicemail saying I’d like to move forward and figure out what I need to buy and that I wanted to get the process going. I waited until 1:30pm the following day for a call back and never got one. So I called the main line and asked for her and was told she had been with a client all day. I figured if I left her a VM the day before I could be her first call today especially since I told her I was ready to move forward with the buying process but I am still having to chase her down. I am running out of time to get this ordered so I can get it installed. The sales reps have no sense of urgency to get back to you and they are not warm and welcoming at all. VERY bad customer service. As someone who has worked in sales before the service at Myers is TERRIBLE. Don’t waste your time.

I purchased a runner for our stairs and the team did an amazing job with the installation. Fast forward 3yrs and when I called to get help with some puppy damage to the runner, it was like pulling teeth to get help. I have a fairly simple question and a fairly simple problem to solve but if you need help, the customer service does not exist at Myers. Horrible customer service.