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Flooring Mesa, Arizona

Baker Bros Area Rugs & Flooring

4.4 (57)

Baker Bros Area Rugs & Flooring, 9133 E Baseline Rd, Mesa, AZ 85209

Baker Bros Area Rugs & Flooring — photo 1

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4.4 on Google (57)

5.0 Greg Waterman March 2024 via Google
I enjoyed working with Cindy as she was very honest and really cared about the product that was delivered so that I was satisfied.

Response from the owner

Thanks Greg. We're happy to hear that Cindy was able to make this a great and honest expereince for you. We appreciate the opportunity to help. Thanks for sharing.

5.0 Glen Rogers March 2024 via Google
Cindy was excellent to work with. She was honest & kept us abreast throughout the entire process. We purchased Cali luxury vinyl flooring which is yet to be installed & look forward to when this is done. My wife & I would not hesitate to utilize Cindy's services again when the need arises.

Response from the owner

Thank you Glen for sharing. Happy to hear that Cindy could make this a great experience. I am sure the finished product will look amazing!

5.0 L Cooper March 2024 via Google
Christine was amazing - helped with selection, very efficient and professional, made sure we received the best price and worked with our timing constraints. Carpet installation was great, very happy with the result.

Response from the owner

We appreciate the opportunity to help and even more so appreciate the kind words. So happy the experience was great and we love that you are happy with the end result. Thanks for sharing.

5.0 ljshulta March 2024 via Google
Cindy was great! Patient and knowledgeable when my husband and I couldn't agree on anything. Our tile order was efficiently placed and ready for pick up in a reasonable amount of time.
4.0 Debbie Vest February 2024 via Google
It was a good experience selecting carpet and using Baker Bros for the installation. Christine was helpful and the carpet looks great!

Response from the owner

Thank you so much Debbie for your kind words. So happy to hear that Christine and our teams were able to assist you. Enjoy that new carpet.

5.0 Ginger Opfel February 2024 via Google
Christine was great helping me get a room in my house retiled to match the existing flooring. She was very friendly and professional and made the process smooth and easy. And my floor looks great. 👍

Response from the owner

Thanks Ginger for sharing your experience. Glad to hear that Christine and our teams were able to make this a great experience. We are sure this looks great. Thanks again

5.0 Michael Hartson July 2023 via Google
It’s a long story, although the end result was I needed 3 area rugs for my new home and I needed them same day. I went into Baker Bros and was feeling a little overwhelmed about having to pick 3 rugs to match my existing decor, all within less than 1 hour. Before I could even start looking myself, I was greeted by Karla. She welcomed me with a huge smile and after a couple questions she was diving into the rugs on a mission. It didn’t take long for her to select 3 rugs for me and she actually made a process I was somewhat dreading actually fun!! I cannot express enough what a delight it was to work with her. She is not only an amazing human but she also happens to have an incredible sense for color and interior design. I love the rugs I purchased and I am incredibly grateful for Karla and her passion for helping others!

Response from the owner

Thank you Michael. So glad that Karla was able to navigate through our huge rug selection with you and find the best options for your home. We really appreciate the kind words and the opportunity to assist. I am sure the rugs look amazing!

5.0 AJ L January 2022 via Google
UPDATE JAN 18. We're back. This time for carpet. No junk sold here. Good quality name brands with the latest tech materials and treatments. Something for every need and every budget. We may sell and so we wanted new carpet but with a price & quality compromise. Baker Brothers had exactly what we needed. Customer service was immediate, friendly and helpful. All of our questions were answered and there was no push back or hesitation when we asked for a ball park estimate using our own "unofficial" room measurements. We scheduled for their tech to come out and measure professionally. We're pleased again. Could not be more pleased with our recent experience at Baker Bros. Two years ago we had our family room tiled and now we want to expand the tile into two adjacent small areas. Will be self-installing. Decided to order the tile now just in case the style is discontinued before we are ready to install. From first contact to last, the communication was quick, professional and friendly. So was the experience when the call came in that the tile was ready for pick-up and I drove to the Baseline Rd location. We were surprised to learn just how many products Baker Bros offers, including counter tops. The showroom is large, roomy, bright and fun to walk through for ideas.

Response from the owner

Thanks Al for your kind words and sharing your great experience with our team. It's smart to order now as we often find customers in situations where they wait too long and then the product is discontinued with no recourse. Thanks for allowing us to work with and enjoy that new flooring! Thanks again AJ!

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