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Flooring San Luis Obispo, California

LL Flooring

4.5 (54)

LL Flooring, 170 Suburban Rd Ste 130, San Luis Obispo, CA 93401

LL Flooring — photo 1

From the review pages

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4.5 on Google (54)

4.0 Scott Wilson March 2024 via Google
Had an excellent experience purchasing/installing Virginia millworks' tobacco road 3/4 acacia hardwood floors in our master bedroom. Load out was easy as they forklifted materials into truck. Used the bostik ms-grip adhesive and moisture barrier 2 in 1 product. Install was slab on grade. Jordan realized I'd need another 4 gallons of product. Was different than original estimate. His guidance saved me another trip to store. They were instrumental on proper application of product. Highly recommend shopping here as the staff is knowledgeable and educated on all flooring. Cheers to ll flooring. Best part is they have all the tools you need right there.

Response from the owner

Hi Scott, Thank you for sharing your feedback. We are happy to hear that you have had a positive experience and hope to work with you again in the future!

5.0 Teresa Field November 2023 via Google
Excellent flooring products and exceptional service from Jorge and Jordan. We especially appreciated the care and attention Jorge provided us in choosing a product and completing the purchase.

Response from the owner

Hi Teresa! Thank you for sharing your positive experience with us. We hope to work with you again in the future.

1.0 Renzo Merotto October 2023 via Google
My order is delayed for 2 weeks and no one tells me where the product I bought online is.

Response from the owner

Hi Renzo, thank you for your review. We are sorry to hear there were concerns with your recent order. We certainly understand your frustration. We want to ensure all of our customers concerns are met with pleasant and helpful service. Please give us a call at 1-800-227-4036 or email your contact information to LLResponse@llflooring.com so our Sales Support team can assist you further with the order.

5.0 Diana MacDonald July 2023 via Google
The salesman who helped me choose new flooring for my home was very professional, friendly and helpful. I look forward to having it installed and to be able to enjoy it for years to come.

Response from the owner

Hi Dianna! It’s our goal to provide outstanding customer service and we are happy to hear you experienced that during your visit. Thanks for choosing LL Flooring!

5.0 Nancy Murray April 2023 via Google
Store has a lot of different products on display and the website is very informative also. We worked with Mario and he was friendly and accommodating with what we needed

Response from the owner

Dear Nancy, Thank you so much for your five star review! We are very happy to hear that you have had such a positive experience and hope to work with you again in the future!

5.0 Sparky March 2022 via Google
Friendly staff and was able to get something that worked for me the same day. Price appeared to be similar to Home Depot but they had it in stock where Home Depot would have to special order it for me.
5.0 Immanuel Go December 2021 via Google
Wonderful, great all around! I am happy with my purchase, I did a 1770 sqft flooring transaction with Cody who provided amazing customer service. He was precise, and to the point when it came to my order inquiry. We conversed on flooring plans and different designs available given my price range and were able to successfully look at all the necessary items needed to get this job done. Not only was I able to save on my purchase, I got a better deal when it came to floor quality and grade vs going to some place like Lowes for the same price. He even went as far as helping me on his day off. As I was in a rush to save time, he recommended using the photo floor preview they have on their website that allows you to take a picture and replace your current flooring with any of their selection of floorings available instead of dealing with those small floor samples. The service was magnificent as he really went above and beyond, after the conversing we cleaned up the transaction and got all my flooring shipped in 2 days! I highly recommend talking to Cody at this location, thank you for being so great with this transaction!
5.0 Jesse Lochhead April 2021 via Google
Found nice flooring in the color I wanted. It happened to be on sale too which is nice. Good cutomer service too (helped me load up my Tacoma).

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