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HVAC Birmingham, Alabama

Ethridge Heating and Air

4.9 (581)

Ethridge Heating and Air, 5121 15th Ave N, Birmingham, AL 35212

Ethridge Heating and Air — photo 1

From the review pages

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4.9 on Google (581)

5.0 Cynthia Brock May 2024 via Google
Hi, I am very well pleased with the work John & Jordan did. They even picked up the trash when they finished. They were very manerable. They got to my house.. got started and it didn't take them long to complete the installation of my new Heating and Cooling System I will definitely be referring Etheridge H & A to my friends. Thanks

Response from the owner

We're delighted to hear about your positive experience with our team! Thank you for choosing Etheridge and for recommending us to your friends.

5.0 Brad Kilpatrick May 2024 via Google
Technician was on time, I was notified 15-30 minutes before he arrived he was coming, and he was very thorough and easy to talk with. Walked me through my options and was frank in his assessments of different options. Actually recommended against the more expensive option unless I had a specific use case which he explained. Great experience.

Response from the owner

Thank you for sharing your positive experience with us, Brad! We appreciate your feedback and are glad to hear that Jesse provided you with thorough and honest service.

5.0 Rhonda Taylor April 2024 via Google
Technician Alex was very attentive to detail. He took his time to troubleshoot the issue(s) that I might have had with my systems. He was professional and pleasant. Thank you Alex for a job well done! 😉

Response from the owner

Thank you for recognizing Alex's attention to detail and professionalism in troubleshooting your systems. We appreciate your feedback!

5.0 Michelle Pruett April 2024 via Google
We've used Ethridge (Sullivan) for close to a decade and always been happy with their customer service and their expertise. The technicians are always friendly, leave any work areas cleaned up, and do a great job.

Response from the owner

We truly appreciate your loyalty and kind words about our service and technicians over the years. Thank you for trusting Ethridge (Sullivan)!

5.0 Lora Turner February 2024 via Google
Alex was my technician. he was professional, very polite. Very nice. He found what was wrong with my AC fixed. It done a little bit of research because it was a little bit hard to figure out what was going on but he figured it out and was the nicest I would recommend this company to anyone.

Response from the owner

Thank you so much, Lora! We're grateful for your kind words about Alex. We appreciate your recommendation!

5.0 Gena Morris January 2024 via Google
Quick response time, good communication, efficient time management. Install techs were polite, cleaned up and had me up and running in no time. Service manager made sure everything ran smoothly during install. Highly recommend Ethridge for your heating and air needs.

Response from the owner

Thank you, Gena! We appreciate your kind words and recommendation. It was a pleasure serving you and we're glad to hear that our team provided quick, efficient service.

5.0 Diane Cresswell January 2024 via Google
Ethridge Heating and Air has been servicing our home heating & air conditioning units for many years. We have always trusted their advice, found their prices to be fair & they stand behind their work. They show up when they say they will. They present all the options - whether it's better to repair or replace. Their technician, Daryl, patiently explained what needed to be done. Great service!

Response from the owner

Thank you so much for taking the time to leave a five-star review for our company, Ms. Cresswell! We're thrilled to hear that your experience with us was positive and that you were satisfied with our service. We look forward to serving you again!

5.0 O.P. January 2024 via Google
I would highly recommend this company! I’m not from Birmingham and didn’t know who to call. A lot of bad apples out there but this one did me right! They’re professional, courteous, and responded quickly. They didn’t come to sell me a new unit, they diagnosed the problem and fixed it. The tech that came out was very knowledgeable and really nice. I will be using this company again next time I need service! Thank y’all for helping me!

Response from the owner

Mr. Pace, thank you for the wonderful review! We genuinely appreciate your support and kind words. Make sure to spread the word to your friends. We're here whenever you need us!

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