★ 5.0 on Google (63)
5 ★ 8
4 ★ 0
3 ★ 0
2 ★ 0
1 ★ 0
Based on the 8 reviews on file.
★★★★★ ★★★★★ 5.0 Lisa Matassa April 2024 via Google
Seamless from start to finish! After having multiple HVAC companies evaluate my almost 11 year old system. D&W were the only specialists that did not suggest I gut my old system and start new. Others suggested moving returns, replacing ducts, bringing the handler down into the garage, or for me to consider ductless systems. Ugh! Doug explained in detail what should/could be done to have a more efficient system without having to change much, or costing a small fortune. The installers came on time, were knowledgeable, friendly and barely made any noise. I am extremely happy with this company!!! I will recommend them to everyone! Thank you D&W, I am so very glad I found you!!
Response from the owner
What a great review! Thank you very much Lisa for all your kind words. We are so happy you are pleased. Doug is a huge asset and we love his work. We appreciate your business!!
★★★★★ ★★★★★ 5.0 Jeffrey Cataline March 2024 via Google
They are very fair and extremely knowledgeable. Fixed the problem with air condition. They were polite and prompt on the appointment. I would highly recommend and will use their service if needed in the future.Thank you Doug!
J.D.Cataline
Response from the owner
We are happy you are pleased with our company and our great tech Doug. Thank you for your business and the very nice review and rating!
★★★★★ ★★★★★ 5.0 Susie H March 2024 via Google
The company was very professional, clean, and kept me informed of the complete service that was performed in a timely manner. would highly recommend and will definitely use them again!
Response from the owner
Thank you very much Susie! We appreciate your business and we are glad you are pleased with our service.
★★★★★ ★★★★★ 5.0 Richard “Chip” Hippe February 2024 via Google
They were professional from start to finish. The weekend answering service was very understanding. The office got in touch with me early and set up an appointment for the same day. Doug, out Technician, was great. Honest, analytical, and straight forward with me. Unfortunately, the problem went away before he arrived! He did everything he could to triage the issue and when unable to continue gave me good guidance on what to do to prevent the issue, and what to do if it returns. I will stay with D & W. Thank you!
Response from the owner
Thank you Richard for your nice review and rating. We are happy you are pleased. We appreciate your business!
★★★★★ ★★★★★ 5.0 Patti Wright February 2024 via Google
The guys who came out to check my AC, provide a quote and do the install were all awesome. They handled everything, including cleanup. They were very friendly and answered all of my questions. I’m very satisfied with their work.
Response from the owner
We are happy you are pleased with our company. Thank you for your review and rating. We appreciate your business!
★★★★★ ★★★★★ 5.0 Frani Durham February 2024 via Google
ATTENTION IF U NEED TO TRUST THE COMPANY INSTALLING YOUR AC/HEAT UNIT!!:
I have an older home, built 1978. There have been some possible unforeseen issues that arose during the installation that might be totally unrelated. A pipe came through the ceiling during the tear out of the old pipes and duct work. D and W company said they would repair it. I have no reason to doubt their word and don't. Unfortunately it will be at least 2 wks before that can happen as their person is unavailable until then. My concern is the little cracks that have come up during the installation in my ceiling and on one wall. It doesn't seem to be a big deal. I don't know why it happened or if it should even be a concern. Again, it is an older home and ceiling. Doug, Dallas and even the installation crew have been very respectful of me and my home. They have done excellent work. I am very pleased with the decision on the unit installed, the duct work repaired/replaced and the redirected air vents placed in the ceiling. I am confident that this company is as honest as it is hard working. They truly want to do right by their customers. I plan to use this company for maintenance and any additional work that might need to be done. I truly appreciate their work ethics, effort and attitude that is so hard to find these days. I WOULD DEFINITELY USE THIS COMPANY AGAIN IF I HAD TO DO IT OVER AND HIGHLY RECOMMEND THEM FOR ANY NEW PROJECTS!!! Thankyou Dallas, Doug and crew for a job well done even with the unforeseen snags! U R a welcomed breath of honest fresh air at a difficult time in my life. Thankyou for ur professionalism and honesty, God bless!
Response from the owner
Thank you Frani for your nice review and rating. We are happy you are pleased with our company. We look forward to serving you in the future. We will contact you shortly for the repair the ceiling. We really appreciate your business!
★★★★★ ★★★★★ 5.0 Rosemary May December 2023 via Google
The gentlemen who came to check on the possible problem today was very knowledgeable, professional and friendly. He explained clearly what the problem was, and what could happen. I feel very satisfied and will call D&W Heating & Air-conditioning when I have a problem.
Response from the owner
Thank you Rosemary for the review and rating. We appreciate your business!
★★★★★ ★★★★★ 5.0 Luke Korner December 2023 via Google
I had a sick family and my AC went out. D&W came to my house (same day), diagnosed my problem, didn't try to upset me and was able to get the replacement part (blower motor) the next day and have it installed professionally for a fair price. Highly reccomend!!
Response from the owner
Thank you for your great review and rating. We are happy you are pleased. We appreciate your business!