★ 4.9 on Google (87)
5 ★ 7
4 ★ 0
3 ★ 0
2 ★ 0
1 ★ 1
Based on the 8 reviews on file.
★★★★★ ★★★★★ 5.0 Kieron Butler April 2024 via Google
An outstanding experience with SMS. My old system was unreliable at best and needed to be replaced.I Contacted SMS, who gave me a very reasonable and detailed quote. I decided to have the entire HVAC system replaced. They scheduled me in and got the work done. The install crew was top notch, hard working and took their time to do it right. I couldn’t ask for better. This company goes above and beyond to ensure the best quality work is done. I highly recommend SMS.
Response from the owner
Thanks for the review. We appreciate your business!
★★★★★ ★★★★★ 5.0 David Robinson November 2023 via Google
Fast and professional install. Great company and great experience. Best customer service out there.
Response from the owner
Thanks for the review. We appreciate your business!
★★★★★ ★★★★★ 5.0 David Sharpley November 2023 via Google
They replaced my package unit and did a great job. Pricing was very good and the service was quick. I highly recommend
Response from the owner
Thanks for the review. We appreciate your business!
★★★★★ ★★★★★ 5.0 Brad Beasley October 2023 via Google
We have bought 2 units from SMS…a Mitsubishi ductless system for our over the garage bonus room and a York unit with gas pack for our main level. My elderly mother-in-law also bought a York unit from SMS. Shane is great! Very knowledgeable on HVAC and super personable! Highly recommend
Response from the owner
Thanks for the great review. We appreciate your business!
★★★★★ ★★★★★ 5.0 Darrin Jones October 2023 via Google
I have used Southeastern Mechanical services several times. Happy to continue calling upon them whenever there is maintenance or new install needed for HVAC, especially Mitsubishi mini split services. They are about as good as a gold standard in the service industry. All too rare these days.
Response from the owner
Thanks for the great review. We appreciate your business! We are glad we could help!
★★★★★ ★★★★★ 5.0 Amy Johnson October 2023 via Google
We had the best experience with Shane, Davina and Andy!!!! They took such great care of us!!! Would definitely use them again and recommend to anyone need HVAC services!!!! Thank y'all!!!!!!
Response from the owner
Thank you Amy for the review. We appreciate your business! We are glad we could help!
★★★★★ ★★★★★ 5.0 Ben Myers July 2023 via Google
This is my second unit from them. The first was in my garage for a mitsubishi mini split. This time me upstairs 1.5 ton unit needed replaced. Not only did Shane gave me the best price but also gave me the best warranty. They were the only company that let me know there were government tax rebates for using a higher sear A/C. I highly recommend them.
Response from the owner
Thanks for trusting us with your HVAC needs
★★★★★ ★★★★★ 1.0 kathileen woods September 2022 via Google
my hvac system which they put in by the way, stopped working in February, I’ve called them 5 times since then to fix the Freon leak. It’s 76 degrees in my house right now after he told me in august he’d be back to fix it on the following Monday I didn’t have to be here. Well apparently he didn’t come back and fix the leak.
Also they told me 2 months ago that they couldn’t come out because they were booked up for two weeks, that call another HVAC company which I did. He told me it had a leak he put 4 pounds of Freon in it. Then they told me the guy that worked on my unit in February had quit. They are now saying they are booked up again for 2 weeks. Well I ask her in July 3 times to set up a maintenance plan and they could come back this month to clean the unit before cold sets in. She never set it up,
