Skip to main content

HVAC Decatur, Alabama

Valley Heating & Cooling - Southern HVAC

4.9 (1,636)

Valley Heating & Cooling - Southern HVAC, 3422 Hooper Ln SE, Decatur, AL 35603

Valley Heating & Cooling - Southern HVAC — photo 1

From the review pages

Write a review

4.9 on Google (1,636)

5.0 Sandra Woodard May 2024 via Google
This was our first time to use Valley Heating and Cooling and we are very happy with their service. Landon Graham installed a new communicating thermostat and module for our system and he did a great job. He is very professional and knowledgeable. We will definitely give Valley Heating and Cooling a call next time. Sandra Woodard

Response from the owner

Sandra Woodard, Thank you for taking the time to share your experience with us. Customer satisfaction is always a top priority at Valley Heating & Cooling. We hope to be of service to you again in the future.

5.0 Houston Blackwood May 2024 via Google
Made an appointment last week to fit the visit into my work schedule. Tyler arrived right on time and quickly determined the fix. He was perfectly professional, explained every step, showed great courtesy for my home, and left the workspace clean.

Response from the owner

Houston Blackwood, Thank you for choosing Valley Heating & Cooling! We are so happy to hear you had a great experience with us. We love what we do and appreciate your support!

5.0 Kathy Marino May 2024 via Google
Brandon Mathis arrived promptly to service my mini-split. Not only was he prompt, he came to my house late on a Friday evening. He was professional and thorough and quickly diagnosed the problem. Thank you, Brandon and Valley Heating and Cooling. You guys are always great to work with, which is why we come to you for all our heating and cooling needs.
5.0 Lucy Berry May 2024 via Google
I have used Valley Heating and Cooling more than once for my HVAC issues and they are the best! Easy to get in touch with, great at communicating, show up on time, fair pricing, and friendly customer service. I highly recommend them for your heating and cooling needs!
5.0 M D April 2024 via Google
Excellent. I appreciate the technicians honesty, their professionalism and competence. Ross did not delay and immediately took care of the repair. I'm very happy with the company's service starting with the receptionist who took my first call, and the two technicians who arrived at my home when expected. I'm very pleased with Ross and his companion. I felt comfortable with both of them. I went ahead and signed up for yearly maintenance. I also made the announcement to my family and they asked me for the business phone number. I would recommend your company to friends and neighbors.

Response from the owner

Thank you, M D, for the highest rating. We aim to please all customers. We are so happy we met your expectations. We hope to be of service to you again in the future.

5.0 Wesley Irish March 2024 via Google
Hunter was an amazing technician! Super professional and knowledgeable. He was upfront and was able to answer all of my questions. We are having moisture issues in the summer season, so I inquired about a whole home dehumidifier, and he took a look around and provided me with a quote. However, he told me he believed the issue could be corrected cheaper by first having my crawlspace encapsulation reinspected as he found a few problem areas that could be causing moisture infiltration. Overall I couldn’t be happier with Valley! We’ve used them for as long as I can remember, and they’ve never disappointed!

Response from the owner

Wesley Irish, Thank you for taking the time to share your experience with us. Customer satisfaction is always a top priority at Valley Heating & Cooling. We hope to be of service to you again in the future.

5.0 Paul Grimes February 2024 via Google
Brandon was knowledgeable and diagnosed the issue right away and got the heat working again. Not a major heating issue, but the same -day service was appreciated! More issues with our unit, Brandon was back and had follow-up options for us. Walked us through each step. Friendly and efficient service. Aj and his team were extremely hardworking, they completed a 2 day estimated installation in one, albeit long, day. Vance was very informative and kept me update to date on progress.
5.0 Donna Williamson January 2024 via Google
Working with Fabian was very relaxing and not stressful. He was able to do a quick fix so I had heat overnight before they could replace the unit the next day. Courteous, professional, patient explaining everything. I highly recommend Valley Heating & Cooling. On day 2, Lance and associates were timely, professional, courteous. They installed new system and removed the old, cleaning up any trash. Explained new system, what to expect. Couldn’t ask for a better experience

More hvac pros in Alabama

Airloc

5.0 (144)

Birmingham, AL

+12058824095 Unclaimed listing