Hurricane Air Conditioning of SWFL, Inc.

Response from the owner

Hi Alex, Wow, you've put a huge smile on our faces here at Hurricane Air! We're absolutely beaming after reading your glowing review. We strive for exactly that type of service and we're so pleased to hear that Charla and Reese were able to provide it for you. We can't wait to pass along your kind words to them both- they will be just as delighted to hear about your positive experience. We believe in the importance of not only solving the issue at hand but also guiding our customers on how they can help keep their units running smoothly. Thanks a ton for taking the time to share such a fantastic review, Alex. It truly helps us and our future customers. Best, Joyce Torres

Response from the owner

Hi Nilla! First off, wow! Your kind words just made our day here at Hurricane Air Conditioning of SWFL! We are absolutely thrilled to hear about your impressive experience with Austin. He's indeed a gem, always ready to bring his 'A' game to our customers. We take pride in having team members like him who are both knowledgeable and also show up with a smile. We'll relay your compliments to Austin; he'll be so glad to know that his work didn't just successfully tune up your AC, but also warmed your heart. Thank you so much for choosing us and for the high recommendation. Your support is greatly appreciated! If future needs arise, remember, we're always here ready to help out - just like good neighbors! Joyfully, Joyce Torres

Response from the owner

Hello Joan, That's fantastic to hear! It warms us up at Hurricane Air Conditioning of SWFL to know you appreciate the fast maintenance service and the proactive approach we take to ensure your system is always in top-notch condition. We understand the importance of your A/C, especially in our sunny Florida climate, so we're more than happy to help you keep everything running smoothly. And you're absolutely right about that monitoring unit – it is indeed a great tool for peace of mind. We appreciate your 5-star review, it truly means the world to us. Just remember Joan, anytime you need us, no matter wherever you are, we are just a phone call away. Thanks again, and stay cool! With kindest regards, Joyce Torres

Response from the owner

Hello Sue! Thank you so much for taking the time to share your experience with Hurricane Air Conditioning of SWFL. Your positive feedback definitely brought smiles to our faces! We're thrilled to hear about your super smooth journey with us, from that first phone call to Derrick and Kelly, and finally to Brian and Logan's professional installation work. Your kind words reaffirm why we do what we do. It's all about heart and a strong commitment to our customer’s comfort and satisfaction. We agree, Brian is indeed one of the nicest men ever, and his tattoos and ear gauges are just an extension of his awesome personality. We're proud to have him, and the rest of our team, on board. Thank you for choosing us for your air conditioning needs. We appreciate your support, Sue! Best, Joyce Torres, your friendly neighbor at Hurricane Air Conditioning of SWFL

Response from the owner

Hello James, Wow, it's such a delight to read your kind words! Derrick and the rest of our team at Hurricane Air Conditioning of SWFL strive to provide the best service possible, so it's always heartwarming to hear when we've hit the mark. Your recommendation means the world to us. Thank you so much for choosing us to look after your air conditioning needs and for taking the time to share your experience. Best regards, Joyce Torres

Response from the owner

Hey there Mack, Wow, what an awesome review! Makes us feel super stoked to know that you found our team both helpful and knowledgeable. We strive to provide speedy service and get your A/C up and running ASAP, especially in this Fort Myers heat. We appreciate you taking the time to shout out the work of our office ladies and our field techs. They're the real superstars and we're lucky to have them on our team. Your recommendation means the world to us. We'll be here anytime you need us. Stay cool, Mack! Joyce Torres

Response from the owner

Hi Lise, Thank you for sharing your feedback! We're glad to hear that Derrick impressed you with his professionalism and knowledge. We understand that budget is a crucial factor, and we appreciate you considering us. If there's ever any way we can assist you in the future or if you have any questions, please don't hesitate to reach out. We’re always here to help! Best, Joyce

Response from the owner

Hi there, Thank you so much for sharing your positive experience with Derrik and Mario! We're delighted to hear that they provided thorough service while being respectful of your home. It's great to know that they could offer helpful estimates and suggestions, and we're especially glad that they made you feel comfortable and unrushed as you asked questions. Your satisfaction is our highest priority, and we're thrilled to have earned your trust, especially considering your past experiences. We're equally happy to hear that our team members feel valued and enjoy being a part of our company – it truly is a win-win. We look forward to continuing to provide you with honest and reliable service. If there's anything more we can do for you, please don't hesitate to reach out.