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HVAC Jonesboro, Arkansas

Mohr Air Conditioning

4.9 (725)

Mohr Air Conditioning, 1116 Falls St, Jonesboro, AR 72401

Mohr Air Conditioning — photo 1

From the review pages

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4.9 on Google (725)

2.0 Matt McMullen May 2024 via Google
Mohr’s diagnosis of our AC issue was that we needed a new unit. Quote “your evaporator coil has a restriction” and “there are no replacement parts”. A 2nd and 3rd opinion revealed that there was NO restriction and replacement parts WERE available. Their quote to refill the refrigerant was triple the price of others in town. Either they were trying to get an extra bit of money or their diagnosis was very off. Either way, I will stay away in the future.

Response from the owner

Mr. McMullen, I am so sorry to hear about your negative experience. If you are willing, please reach out to our team so we can work towards a resolution. We would appreciate the opportunity to make things right!

5.0 jordan Griswold May 2024 via Google
Dalton was our HVAC technician. He was on time and was very professional and polite the entirety of his stay. He attempted everything he could to fix our current issue, but we ended up needing a new unit. He explained everything to us in detail and made sure we knew every option available to us. Great service!

Response from the owner

Mr. Griswold, Thank you for taking the time to leave us a 5 star review! We appreciate your business and look forward to serving you in the future!

5.0 brick donger May 2024 via Google
Phillip is the man, went above and beyond to make sure I was good and gave me very reasonable options on fixing and upgrading my system. Can't thank him enough.

Response from the owner

Mr. Donger, Thank you for taking the time to leave us a 5 star review! We appreciate your business and look forward to serving you in the future!

5.0 Deborah Wells May 2024 via Google
Drew did a fantastic job. He explained everything he did. He went out of his way to help me try to link my thermostat to my phone. He completely answered all my questions about how the air scrubber works.

Response from the owner

Ms. Wells, Thank you for taking the time to leave us a 5 star review! We appreciate your business and look forward to serving you in the future!

5.0 Patricia Caldwell April 2024 via Google
Joe & Billy were very good on the insulation of my heat & air. They were very courteous & explained things if I had a question. Very happy with the insulation.

Response from the owner

Ms. Caldwell, Thank you for taking the time to leave a 5 star review! We appreciate your business and look forward to serving you in the future!

5.0 Robert Gage April 2024 via Google
Drew was very friendly and quickly diagnosed our problem. We are so thankful to him and to Mohr for hiring such a talented AC technician. Thank you for being available on a weekend and for fixing our problem. A leaking air conditioner is not what you want to find on a Friday night when you have a sick daughter. Thanks again Drew and Mohr! You have made a repeat customer out of this visit!

Response from the owner

Mr. Gage, Thank you for taking the time to leave a 5 star review! We appreciate your business and look forward to serving you in the future!

5.0 Troy Summerfield April 2024 via Google
Phillip was very professional, courteous and knowledgeable. We really appreciated his forthrightness in delineating our HVAC problems. He did an excellent job, was very thorough, and worked very efficiently! His services were really appreciated!

Response from the owner

Mr. Summerfield, Thank you for taking the time to leave us a 5 star review! We appreciate your business and look forward to serving you in the future!

5.0 Kallie Stafford March 2024 via Google
Mohr did a great job today, they were on time and completed an entire new install quickly and efficiently. They described each step of the way and helped me make the best informed decision in my home. We had a great experience!

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